A regional PNC Financial Services, operating across New York and Pennsylvania, providing a comprehensive range of banking, wealth management, and insurance.

Imagine a community-focused Bank of America, offering banking, wealth management, and insurance, but concentrated on local clients in New York and Pennsylvania.

• Banking Services:
  • Deposit Accounts: Offers various checking, savings, time deposit, and IRA products, alongside money market deposits.
  • Business Loans: Provides financing for real estate, construction, equipment, accounts receivable, and general commercial and industrial needs.
  • Consumer Loans: Includes residential mortgages, home equity, personal, auto, and other installment loans for individuals.
  • Treasury & Digital Banking Services: Delivers cash management, letters of credit, credit/debit cards, and extensive online and mobile banking solutions.
• Insurance Services: Offers property and casualty, medical, life, disability, and long-term care insurance, along with employee benefits consulting.
• Wealth Management Services: Provides investment management, trust and estate administration, and financial and tax planning services.

Tompkins Financial (TMP) - Major Customers

Tompkins Financial primarily serves the following categories of customers:

• Individuals (general consumers)
• Small business owners
• High net worth individuals and corporate executives

Stephen S. Romaine President & Chief Executive Officer

Stephen S. Romaine was appointed President and Chief Executive Officer of Tompkins Financial Corporation effective January 1, 2007. He has served as a director of the company since 2007. Prior to his current role, he served as President and Chief Executive Officer of Mahopac Bank from 2003 through 2006. Before that, he was Executive Vice President and Chief Financial Officer of Mahopac National Bank. Mr. Romaine currently serves on the boards of the New York Bankers Association and the Federal Home Loan Bank of New York.

Matthew Tomazin Executive Vice President, Chief Financial Officer & Treasurer

Matthew Tomazin was promoted to Executive Vice President, Chief Financial Officer, and Treasurer of Tompkins Financial effective October 1, 2023. He previously held the position of Senior Vice President and Treasurer of the company. Mr. Tomazin joined Tompkins in April 2019 as Vice President and Senior Quantitative Analyst. He brings over a decade of experience in bank financial management, including expertise in financial modeling, asset and liability management, profitability modeling, governance, controls, and strategic planning. From 2008 until April 2019, he served in accounting and strategic finance roles, most recently as Vice President and Assistant Treasurer with NBT Bancorp Inc.

Francis M. Fetsko Director of Strategy Development (formerly Executive Vice President, Chief Operations Officer, Chief Financial Officer & Treasurer)

Francis M. Fetsko joined Tompkins Financial in 1996 and served as Chief Financial Officer since December 2000, assuming the additional role of Chief Operating Officer in April 2012. He communicated his plans to retire from his CFO and COO roles in the fall of 2023 but agreed to remain with the company in a part-time capacity as Director of Strategy Development through the end of 2024.

John M. McKenna Executive Vice President, President and Chief Executive Officer of Tompkins Community Bank

John M. McKenna has served as President, Tompkins Community Bank since 2022. With over 30 years of experience in the banking industry, Mr. McKenna joined Tompkins in 2009, initially focusing on commercial lending. He previously spent approximately 17 years with JPMorgan Chase Bank and its predecessors, and 4 years with Citibank, gaining experience in investment banking, commercial lending, and retail banking. He rose to the position of Managing Director within the syndicated and leveraged finance group of JPMorgan Securities, Inc.

Brian A. Howard Executive Vice President, President of Tompkins Financial Advisors

Brian A. Howard was appointed President of Tompkins Financial Advisors and Executive Vice President of Tompkins Financial Corporation effective July 25, 2016. He has over 30 years of leadership experience within nationally recognized financial service firms. Before joining Tompkins, he was a senior vice president, market manager for Key Bank, where he oversaw the full-service wealth management division for high-net-worth clients in the Central New York region.

1. Interest Rate Risk: As a financial institution, Tompkins Financial's profitability is highly sensitive to fluctuations in interest rates. Changes in the interest rate environment can impact the net interest margin, affecting the difference between the interest earned on assets (like loans) and the interest paid on liabilities (like deposits).
2. Credit Risk: Tompkins Financial offers a diverse range of loans, including commercial, residential, agriculture, and consumer loans. A downturn in economic conditions, whether regional or national, or specific sector stresses (e.g., in real estate or agriculture), could lead to increased loan defaults and credit losses, significantly impacting the company's financial performance and asset quality.
3. Regulatory and Compliance Risk: Operating in the heavily regulated financial services industry, Tompkins Financial is subject to extensive banking laws and regulations. Changes in regulatory requirements, increased compliance costs, or failure to comply with existing regulations could result in significant penalties, reputational damage, and restrictions on business operations.

The emergence and proliferation of digital-first financial technology (fintech) companies and online-only service providers represent a clear emerging threat. These competitors offer streamlined, often lower-cost, and digitally convenient alternatives across all of Tompkins Financial's segments, including banking (e.g., digital-only banks, online lenders, payment apps), wealth management (e.g., robo-advisors), and insurance (e.g., online-only insurers). This trend challenges the traditional branch-heavy and full-service model, potentially leading to customer attrition and market share erosion for Tompkins Financial.

Tompkins Financial Corporation (symbol: TMP) operates in several addressable markets across the United States, primarily focusing on banking, leasing, and wealth management services. The company recently divested its insurance segment in October 2025, refocusing on its core banking and wealth management operations.

Addressable Markets for Tompkins Financial's Main Products and Services:

• Commercial Banking: The U.S. commercial banking market size is estimated at USD 765.53 billion in 2026, with projections to reach USD 954.48 billion by 2031.
• Consumer Banking (Retail Banking): The United States retail banking market was valued at USD 870 billion in 2025 and is estimated to grow to USD 906.3 billion in 2026, with projections to reach USD 1,112.2 billion by 2031.
• Leasing (Equipment Leasing): The equipment leasing and finance industry in the United States reached a record high of USD 1.34 trillion in 2023.
• Trust, Investment Management, Financial Planning, and Wealth Management (Financial Advisory Services): The financial advisory market in the U.S. is projected to expand from USD 219.48 billion in 2025 to USD 274.64 billion by 2029.

Tompkins Financial Corporation (TMP) anticipates several key drivers for future revenue growth over the next two to three years.

1. Loan and Deposit Growth: The company continues to prioritize and achieve growth in its loan and deposit portfolios, which directly contributes to increased net interest income. For example, total loans increased by 7.1% and total deposits rose by 7.2% from the end of 2024 to the end of 2025. Management commentary consistently highlights strong loan and deposit growth as a factor in positive financial results.
2. Net Interest Margin (NIM) Expansion and Optimized Securities Portfolio: Tompkins Financial has been improving its net interest margin through higher yields on interest-earning assets, stable funding costs, and growth in average loans. Additionally, the company expects to favorably impact future securities revenue by selling low-yield securities and reinvesting at higher yields.
3. Expansion of Fee-Based Income: A strategic focus for Tompkins Financial is to grow noninterest income, particularly from its wealth management and insurance services. Management targets mid- to high-single-digit annual growth in wealth and insurance fees through 2026 to diversify revenue streams and offset interest rate volatility. The launch of packaged small-business solutions is also expected to increase interchange and treasury fees.
4. Strategic Market Expansion and Acquisitions: Tompkins Financial is pursuing a growth strategy that includes both organic expansion and strategic acquisitions within its core markets in central New York, the Hudson Valley, and southeastern Pennsylvania. This approach aims to strengthen its existing market presence, deepen customer relationships, and diversify revenue streams by accessing new customers.
5. Leveraging Balance Sheet Restructuring and Capital: The recent balance sheet restructuring and the capital generated from the sale of Tompkins Insurance Agencies (TIA) are expected to provide momentum for strategic investments in 2026. This includes leveraging the improved yield from its repositioned securities portfolio to support future growth.

Share Repurchases

• Tompkins Financial Corporation authorized a new stock repurchase program of up to 400,000 shares on July 21, 2023, replacing a previous program from October 22, 2021. This program is projected to be completed over the subsequent 24 months.
• During the fourth quarter of 2025, the company repurchased 22,339 shares of common stock for an aggregate cost of $1.6 million under its 2025 Stock Repurchase Plan.
• By the end of 2025, a total of 22,339 shares had been repurchased under a plan that permits the repurchase of up to 400,000 shares over a 24-month period.

Share Issuance

• No specific dollar amount of shares issued was directly available in the provided information for the last 3-5 years.

Outbound Investments

• In 2025, Tompkins Financial completed the sale of its wholly-owned subsidiary, Tompkins Insurance Agencies, Inc., to Arthur J. Gallagher & Co. for approximately $223.0 million in cash. This transaction generated a pre-tax gain of $188.2 million and was a strategic move to refocus on core banking and wealth management operations.
• The company repositioned its securities portfolio in the fourth quarter of 2025 by selling $564.2 million of available-for-sale debt securities, incurring a pre-tax loss of $78.7 million, and subsequently reinvested the proceeds into higher-yielding securities.

Capital Expenditures

• Information regarding the specific dollar value of Tompkins Financial's capital expenditures for the last 3-5 years, or expected capital expenditures for the upcoming year, was not available.