TTEC (TTEC)
Market Price (6/14/2026): $2.38 | Market Cap: $115.6 MilSector: Information Technology | Industry: IT Consulting & Other Services
TTEC (TTEC)
Market Price (6/14/2026): $2.38Market Cap: $115.6 MilSector: Information TechnologyIndustry: IT Consulting & Other Services
Investment Highlights Why It Matters Detailed financial logic regarding cash flow yields vs trend-riding momentum.
Valuation becoming less expensiveP/S 6M Chg %Price/Sales change over 6 months. Declining P/S indicates valuation has become less expensive. is -33% Attractive yieldFCF Yield is 77% Megatrend and thematic driversMegatrends include Digital Customer Experience (CX). Themes include Digital Customer Engagement, Contact Center as a Service (CCaaS), and AI-powered Customer Service. | Weak multi-year price returns2Y Excs Rtn is -102%, 3Y Excs Rtn is -167% Meaningful short interestShort Interest % of Basic SharesShort Interest % of Basic Shares = (Short Interest Quantity) / (Basic Shares Outstanding). A high fraction of short interest can indicate potential risk of a short squeeze. is 13% | Debt is significantNet D/ENet Debt/Equity. Debt net of cash. Negative indicates net cash. Equity is taken as the Market Capitalization is 775% Weak revenue growthRev Chg LTMRevenue Change % Last Twelve Months (LTM) is -3.1%, Rev Chg 3Y AvgRevenue Change % averaged over trailing 3 years is -5.5%, Rev Chg QQuarterly Revenue Change % is -7.1% Yield minus risk free rate is negativeERPEquity Risk Premium (ERP) = Total Yield - Risk Free Rate, Reflects the premium above risk free assets offered by the investment. is -181% Significant short interestShort Interest Days-to-CoverDTC = (Short Interest Share Quantity) / (Average Daily Trading Volume). Reflects how many days it would take to cover (close out) the short interest based on average volumes. High DTC can signify an increased risk of a short squeeze. is 15.17 Key risksTTEC key risks include [1] significant financial underperformance, Show more. |
| Valuation becoming less expensiveP/S 6M Chg %Price/Sales change over 6 months. Declining P/S indicates valuation has become less expensive. is -33% |
| Attractive yieldFCF Yield is 77% |
| Megatrend and thematic driversMegatrends include Digital Customer Experience (CX). Themes include Digital Customer Engagement, Contact Center as a Service (CCaaS), and AI-powered Customer Service. |
| Weak multi-year price returns2Y Excs Rtn is -102%, 3Y Excs Rtn is -167% |
| Meaningful short interestShort Interest % of Basic SharesShort Interest % of Basic Shares = (Short Interest Quantity) / (Basic Shares Outstanding). A high fraction of short interest can indicate potential risk of a short squeeze. is 13% |
| Debt is significantNet D/ENet Debt/Equity. Debt net of cash. Negative indicates net cash. Equity is taken as the Market Capitalization is 775% |
| Weak revenue growthRev Chg LTMRevenue Change % Last Twelve Months (LTM) is -3.1%, Rev Chg 3Y AvgRevenue Change % averaged over trailing 3 years is -5.5%, Rev Chg QQuarterly Revenue Change % is -7.1% |
| Yield minus risk free rate is negativeERPEquity Risk Premium (ERP) = Total Yield - Risk Free Rate, Reflects the premium above risk free assets offered by the investment. is -181% |
| Significant short interestShort Interest Days-to-CoverDTC = (Short Interest Share Quantity) / (Average Daily Trading Volume). Reflects how many days it would take to cover (close out) the short interest based on average volumes. High DTC can signify an increased risk of a short squeeze. is 15.17 |
| Key risksTTEC key risks include [1] significant financial underperformance, Show more. |
Qualitative Assessment
AI Analysis | Feedback
TTEC (TTEC) stock has lost about 5% since 2/28/2026 because of the following key factors:
1. Weak Q1 2026 Financial Performance: TTEC reported a GAAP net loss attributable to stockholders of $7.6 million, or $(0.16) per diluted share, for the first quarter of 2026, a decline from net income of $1.4 million, or $0.03 per diluted share, in the prior-year period. The company also significantly missed non-GAAP EPS estimates, reporting $0.15 against an analyst forecast of $0.23, representing a 34.78% miss. Consolidated revenue for Q1 2026 decreased 7.1% year-over-year to $496.2 million from $534.2 million in Q1 2025.
2. Revenue and Margin Pressures Across Business Segments: Both of TTEC's primary segments experienced year-over-year revenue and operating income declines. The TTEC Engage segment's revenue decreased 7.5% to $394 million, with over 40% of this decline attributed to public sector seasonality. Concurrently, TTEC Digital revenue fell 5.7% year-over-year to $101.9 million. Non-GAAP income from operations for the total company also decreased to $31.7 million (6.4% of revenue) from $41.5 million (7.8% of revenue) in the prior year.
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Stock Movement Drivers
Fundamental Drivers
The -6.0% change in TTEC stock from 2/28/2026 to 6/13/2026 was primarily driven by a -4.2% change in the company's P/S Multiple.| (LTM values as of) | 2282026 | 6132026 | Change |
|---|---|---|---|
| Stock Price ($) | 2.50 | 2.35 | -6.0% |
| Change Contribution By: | |||
| Total Revenues ($ Mil) | 2,137 | 2,099 | -1.8% |
| P/S Multiple | 0.1 | 0.1 | -4.2% |
| Shares Outstanding (Mil) | 49 | 49 | -0.1% |
| Cumulative Contribution | -6.0% |
Market Drivers
2/28/2026 to 6/13/2026| Return | Correlation | |
|---|---|---|
| TTEC | -6.0% | |
| Market (SPY) | 8.4% | 30.9% |
| Sector (XLK) | 33.3% | 26.9% |
Fundamental Drivers
The -30.1% change in TTEC stock from 11/30/2025 to 6/13/2026 was primarily driven by a -28.7% change in the company's P/S Multiple.| (LTM values as of) | 11302025 | 6132026 | Change |
|---|---|---|---|
| Stock Price ($) | 3.36 | 2.35 | -30.1% |
| Change Contribution By: | |||
| Total Revenues ($ Mil) | 2,134 | 2,099 | -1.7% |
| P/S Multiple | 0.1 | 0.1 | -28.7% |
| Shares Outstanding (Mil) | 48 | 49 | -0.2% |
| Cumulative Contribution | -30.1% |
Market Drivers
11/30/2025 to 6/13/2026| Return | Correlation | |
|---|---|---|
| TTEC | -30.1% | |
| Market (SPY) | 9.2% | 32.2% |
| Sector (XLK) | 29.5% | 25.4% |
Fundamental Drivers
The -52.1% change in TTEC stock from 5/31/2025 to 6/13/2026 was primarily driven by a -49.8% change in the company's P/S Multiple.| (LTM values as of) | 5312025 | 6132026 | Change |
|---|---|---|---|
| Stock Price ($) | 4.91 | 2.35 | -52.1% |
| Change Contribution By: | |||
| Total Revenues ($ Mil) | 2,165 | 2,099 | -3.1% |
| P/S Multiple | 0.1 | 0.1 | -49.8% |
| Shares Outstanding (Mil) | 48 | 49 | -1.7% |
| Cumulative Contribution | -52.1% |
Market Drivers
5/31/2025 to 6/13/2026| Return | Correlation | |
|---|---|---|
| TTEC | -52.1% | |
| Market (SPY) | 27.3% | 29.3% |
| Sector (XLK) | 61.0% | 21.7% |
Fundamental Drivers
The -92.4% change in TTEC stock from 5/31/2023 to 6/13/2026 was primarily driven by a -90.7% change in the company's P/S Multiple.| (LTM values as of) | 5312023 | 6132026 | Change |
|---|---|---|---|
| Stock Price ($) | 30.84 | 2.35 | -92.4% |
| Change Contribution By: | |||
| Total Revenues ($ Mil) | 2,488 | 2,099 | -15.7% |
| P/S Multiple | 0.6 | 0.1 | -90.7% |
| Shares Outstanding (Mil) | 47 | 49 | -2.8% |
| Cumulative Contribution | -92.4% |
Market Drivers
5/31/2023 to 6/13/2026| Return | Correlation | |
|---|---|---|
| TTEC | -92.4% | |
| Market (SPY) | 84.5% | 23.1% |
| Sector (XLK) | 129.7% | 17.3% |
Price Returns Compared
| 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | Total [1] | |
|---|---|---|---|---|---|---|---|
| Returns | |||||||
| TTEC Return | 25% | -50% | -49% | -77% | -28% | -36% | -97% |
| Peers Return | 30% | -10% | 18% | 13% | 11% | 91621% | 158250% |
| S&P 500 Return | 27% | -19% | 24% | 23% | 16% | 8% | 97% |
Monthly Win Rates [3] | |||||||
| TTEC Win Rate | 75% | 42% | 33% | 17% | 42% | 17% | |
| Peers Win Rate | 48% | 31% | 50% | 48% | 35% | 47% | |
| S&P 500 Win Rate | 75% | 42% | 67% | 75% | 67% | 50% | |
Max Drawdowns [4] | |||||||
| TTEC Max Drawdown | -25% | -56% | -70% | -83% | -54% | -43% | |
| Peers Max Drawdown | -12% | -21% | -13% | -15% | -24% | -28% | |
| S&P 500 Max Drawdown | -5% | -25% | -10% | -8% | -19% | -9% | |
[1] Cumulative total returns since the beginning of 2021
[2] Peers: IBM, ACN, SNX, CHRN, EFOR. See TTEC Returns vs. Peers.
[3] Win Rate = % of calendar months in which monthly returns were positive
[4] Max drawdown represents maximum peak-to-trough decline within a year
[5] 2026 data is for the year up to 6/12/2026 (YTD)
How Low Can It Go
| Event | TTEC | S&P 500 |
|---|---|---|
| 2025 US Tariff Shock | ||
| % Loss | -17.7% | -18.8% |
| % Gain to Breakeven | 21.5% | 23.1% |
| Time to Breakeven | 20 days | 79 days |
| 2024 Yen Carry Trade Unwind | ||
| % Loss | -31.2% | -7.8% |
| % Gain to Breakeven | 45.4% | 8.5% |
| Time to Breakeven | 47 days | 18 days |
| 2020 COVID-19 Crash | ||
| % Loss | -36.8% | -33.7% |
| % Gain to Breakeven | 58.3% | 50.9% |
| Time to Breakeven | 77 days | 140 days |
| 2016-2017 Trump Reflation Bond Selloff | ||
| % Loss | -12.9% | -3.7% |
| % Gain to Breakeven | 14.8% | 3.9% |
| Time to Breakeven | 19 days | 6 days |
| 2015-2016 China Devaluation / Global Growth Scare | ||
| % Loss | -14.9% | -12.2% |
| % Gain to Breakeven | 17.5% | 13.9% |
| Time to Breakeven | 160 days | 62 days |
| 2014-2016 Oil Price Collapse | ||
| % Loss | -18.8% | -6.8% |
| % Gain to Breakeven | 23.1% | 7.3% |
| Time to Breakeven | 154 days | 15 days |
In The Past
TTEC's stock fell -17.7% during the 2025 US Tariff Shock. Such a loss loss requires a 21.5% gain to breakeven.
Preserve Wealth
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Asset Allocation
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| Event | TTEC | S&P 500 |
|---|---|---|
| 2024 Yen Carry Trade Unwind | ||
| % Loss | -31.2% | -7.8% |
| % Gain to Breakeven | 45.4% | 8.5% |
| Time to Breakeven | 47 days | 18 days |
| 2020 COVID-19 Crash | ||
| % Loss | -36.8% | -33.7% |
| % Gain to Breakeven | 58.3% | 50.9% |
| Time to Breakeven | 77 days | 140 days |
| 2011 US Debt Ceiling Crisis & European Contagion | ||
| % Loss | -32.6% | -17.9% |
| % Gain to Breakeven | 48.5% | 21.8% |
| Time to Breakeven | 547 days | 123 days |
| 2010 Eurozone Sovereign Debt Crisis / Flash Crash | ||
| % Loss | -31.1% | -15.4% |
| % Gain to Breakeven | 45.1% | 18.2% |
| Time to Breakeven | 136 days | 125 days |
| 2008-2009 Global Financial Crisis | ||
| % Loss | -69.4% | -53.4% |
| % Gain to Breakeven | 226.9% | 114.4% |
| Time to Breakeven | 782 days | 1085 days |
| Summer 2007 Credit Crunch | ||
| % Loss | -30.6% | -8.6% |
| % Gain to Breakeven | 44.1% | 9.5% |
| Time to Breakeven | 3521 days | 47 days |
In The Past
TTEC's stock fell -17.7% during the 2025 US Tariff Shock. Such a loss loss requires a 21.5% gain to breakeven.
Preserve Wealth
Limiting losses and compounding gains is essential to preserving wealth.
Asset Allocation
Actively managed asset allocation strategies protect wealth. Learn more.
About TTEC (TTEC)
AI Analysis | Feedback
“They’re like an **Accenture or IBM Global Services, but laser-focused on customer experience** – they design and build the digital systems *and* run the customer service operations for other companies.”
“Imagine a high-tech **Teleperformance or Concentrix**, specialized in managing customer interactions for other companies using advanced digital tools, AI, and automation.”
AI Analysis | Feedback
- Digital Customer Experience (CX) Solutions: TTEC designs, builds, and operates robust digital customer experiences through the integration of CRM, data, analytics, customer experience as a service technology, and intelligent automation.
- CX Managed Services: TTEC provides comprehensive digitally enabled managed services for overall customer experience operations.
- Omnichannel Customer Care: TTEC delivers customer care across various channels, including tech support, order fulfillment, customer acquisition, growth, and retention services.
- Back Office and Specialty Services: TTEC offers digitally enabled back-office support and industry-specific services such as AI operations, content moderation, and fraud management.
AI Analysis | Feedback
TTEC (symbol: TTEC) primarily sells its services to other companies (B2B model).
The provided background information does not list the names of specific major customer companies. However, it does specify the industries in which TTEC's clients operate. Therefore, its major customers are companies within the following sectors:
- Automotive industry
- Communication industry
- Financial services industry
- Government sector
- Healthcare industry
- Logistics industry
- Media and Entertainment industry
- E-tail/Retail industry
- Technology industry
- Transportation industry
- Travel industry
AI Analysis | Feedback
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AI Analysis | Feedback
Kenneth Tuchman Chairman & Chief Executive Officer
Mr. Tuchman founded TTEC, then TeleTech, in 1982 with the vision of humanizing the customer experience. A lifelong entrepreneur, he started his first business venture as a teenager and subsequently created companies in the automotive and advertising sectors before establishing TTEC. He has maintained majority ownership of the company. Mr. Tuchman served as CEO from 1994 until 1999 and resumed the position in 2001 to lead a restructuring. Under his leadership, TTEC has grown into a global provider of digital customer experience technology and services.
Kenneth “Kenny” R. Wagers III Chief Financial Officer
Mr. Wagers was appointed TTEC's Chief Financial Officer, effective March 1, 2024. He brings a strong background spanning three decades in finance, operations, and supply chain management across large-scale multinational organizations. Prior to joining TTEC, Mr. Wagers held senior executive-level finance and operations positions at several Fortune 500 companies, including UPS, XPO Logistics, and Amazon. His experience includes spearheading complex operational transformations and significant cost optimization initiatives.
John Abou President, TTEC Engage
Mr. Abou assumed the role of President of TTEC Engage in late 2024. He brings over 27 years of experience in the business process and technology outsourcing industry, focusing on driving transformative growth. His career includes leading industry portfolios, go-to-market teams, and global operations for some of the most recognized brands worldwide. Prior to TTEC, Mr. Abou served as CEO of CXM practice and global head of service delivery at Sutherland Global Services.
Dave Seybold CEO, TTEC Digital
Mr. Seybold joined TTEC in 2022 as the Chief Executive Officer for TTEC Digital. He is an experienced, global business leader passionate about technology, with a career characterized by driving growth through digital transformation at scale. Before joining TTEC, Mr. Seybold was the chief executive officer, Americas for Atos SE, a Euronext-listed technology transformation company. Between 2015 and 2021, he served as President, North America, and Chief Operating Officer for Avanade (a Microsoft – Accenture joint venture), and prior to that, he spent over 26 years in various senior executive roles for IBM.
Laura Butler Chief People Officer
Ms. Butler returned to TTEC as Chief People Officer in 2023. She is passionate about unlocking the vast potential of talented, global teams and excels at building values-based organizational cultures, embracing innovative approaches to create valuable and exceptional employee experiences. Prior to rejoining TTEC, Ms. Butler served as Chief People Officer at Entrata, a fast-growing, privately held B2B software company. She also previously led Human Resources functions at Talkdesk, a cloud contact center platform, and WORKFRONT, an Adobe company.
AI Analysis | Feedback
The key risks to TTEC Holdings, Inc. (TTEC) largely stem from industry transformation, financial pressures, and regulatory complexities.
The most significant risk is the **impact of artificial intelligence (AI) and automation on the customer experience (CX) industry, particularly affecting TTEC's Engage segment.** The CX industry is undergoing a redefinition due to AI and automation, which is directly cannibalizing the traditional, high-volume work performed by TTEC's Engage segment, its primary revenue driver. This shift has led to a decline in revenue and profitability within the Engage segment, with a reported 4.0% drop in Q3 2025 revenue for this segment year-over-year. While the TTEC Digital segment, focused on digital solutions, is experiencing growth, the company must flawlessly execute its "digital first approach" to avoid becoming obsolete in a rapidly evolving market.
A substantial risk to the business is its **financial health and considerable debt burden.** TTEC has faced significant financial challenges, including a notable debt burden of $978.0 million as of December 31, 2024, and $905.0 million in borrowings under a credit facility in 2025. The company has incurred substantial non-cash goodwill impairment charges in both 2024 and 2025, signaling that previous acquisitions are underperforming expectations. TTEC has also reported GAAP net losses in recent quarters, reflecting pressure on its profitability, and has suspended its dividend due to an unsustainable payout ratio. The company is actively working on refinancing alternatives, highlighting an existing refinancing execution risk.
Finally, **cybersecurity threats, data privacy concerns, and regulatory risks** pose ongoing challenges. Given TTEC's role as a customer experience technology and services provider, the company is exposed to significant cybersecurity threats and data privacy concerns, especially with the rising average cost of data breaches. TTEC must navigate evolving AI and data privacy regulations. Furthermore, as a labor-intensive global business, it is subject to complex labor and employment laws, as well as various domestic and foreign anti-corruption mandates.
AI Analysis | Feedback
The rapid advancement and adoption of generative artificial intelligence (AI) and advanced automation technologies pose a clear emerging threat. These technologies are increasingly capable of automating complex customer interactions, routine tasks, and even specialized services such as content moderation and fraud management, often with greater efficiency and scalability than human agents. This directly impacts TTEC's TTEC Engage segment, which provides digitally enabled CX managed services, including omnichannel customer care, tech support, and back-office services. As AI solutions become more sophisticated and readily available, clients may increasingly implement AI-first or fully automated self-service solutions, potentially reducing the demand for outsourced human-led services and the extensive orchestration traditionally provided by companies like TTEC. While TTEC incorporates intelligent automation and AI operations into its offerings, the accelerated pace of AI innovation represents a disruptive force that could fundamentally alter the competitive landscape and demand for traditional customer experience services.
AI Analysis | Feedback
For TTEC Holdings, Inc. (TTEC), the addressable markets for its main products and services are substantial and global in scope, with many showing significant growth projections:
- Customer Relationship Management (CRM): The global CRM market was valued at USD 73.40 billion in 2024 and is projected to reach USD 163.16 billion by 2030. Another estimate places the global CRM market at USD 112.91 billion in 2025, expected to grow to USD 320.99 billion by 2034. North America held the largest share of the CRM market, accounting for 31.70% in 2025.
- Customer Analytics: The global customer analytics market was estimated at USD 15.98 billion in 2024 and is projected to reach USD 61.73 billion by 2032. North America was the largest revenue-generating market in 2024.
- Customer Experience as a Service (CXaaS): The global Customer Experience as a Service (CXaaS) market size was valued at USD 2.44 billion in 2024 and is projected to reach USD 7.1 billion by 2032. North America held the majority, with a valuation of USD 4.5 billion in 2023, expected to reach USD 9.2 billion by 2032.
- Intelligent Automation: The global intelligent automation market is projected to grow from USD 19.87 billion in 2025 to approximately USD 75.63 billion by 2035. North America is expected to hold a dominant share of the intelligent automation market, estimated at 40% in 2026.
- Omnichannel Customer Care & Engagement Services: The global omnichannel customer service market size was estimated at USD 14.2 billion in 2023 and is projected to reach USD 35.6 billion by 2032. North America leads this market, with an estimated size of USD 5.2 billion in 2023, projected to reach USD 12.8 billion by 2032.
- Tech Support Services: The global IT Technical Support Service Market was valued at USD 80.9 billion in 2024 and is expected to grow to USD 120 billion by 2035. The technical support outsourcing market is valued to increase by USD 17.3 billion from 2023 to 2028. North America is projected to have the highest market value for IT technical support services in 2024, at USD 35.1 billion.
- Content Moderation Services: The global content moderation services market size was valued at USD 12.48 billion in 2025 and is expected to reach USD 42.36 billion by 2035. North America is projected to be the largest region, holding 38% market share by 2035.
- Fraud Management Services: The global fraud risk management services market size was USD 3.13 billion in 2022 and is forecasted to reach USD 6.64 billion by 2030. More broadly, the global Enterprise Fraud Management (EFM) market is estimated to be USD 28.45 billion in 2025 and increase to approximately USD 72.89 billion in 2035. The fraud management in banking market was USD 11.6 billion in 2025 and is estimated to reach USD 81.3 billion by 2035.
- AI Operations (AIOps): The global AI Operations (AIOps) market size is expected to be worth around USD 123.1 billion by 2034, from USD 12.4 billion in 2024. North America dominated the AIOps market in 2024, accounting for over 45.5% of the market share.
AI Analysis | Feedback
TTEC (NASDAQ: TTEC) anticipates several key drivers to fuel its future revenue growth over the next two to three years, primarily centered on technological innovation and strategic market expansion.
One significant driver is the company's **strategic focus on AI integration and the expansion of its AI-powered customer experience (CX) solutions**. TTEC aims for nearly 100% AI adoption among its clients by the end of 2026, which is expected to enhance operational efficiencies and client engagement.
The **growth of the TTEC Digital segment** is another crucial factor. This segment, responsible for designing, building, and operating technology-enabled CX solutions, is consistently highlighted as a primary engine for future growth.
TTEC also expects revenue growth from **expansion into new and emerging markets, coupled with an expanded geographic footprint**. This strategy is aimed at capturing new demand and leveraging its global presence to secure more business.
Furthermore, **attracting and ramping new enterprise clients** is a continuous effort expected to drive revenue. The company emphasizes an "AI forward and vertical solutions approach" to secure new business across both its Digital and Engage segments.
Finally, **strengthening strategic alliances with major technology firms** is identified as a key factor to enhance TTEC's future prospects through continuous technological advancement and broader market reach.
AI Analysis | Feedback
Share Repurchases
- TTEC Holdings, Inc. had an outstanding share repurchase authorization of approximately $28.3 million as of November 9, 2016, which included an additional $25 million authorized by the Board of Directors without an expiration date.
- As of March 2026, the reported share buybacks for TTEC stock were $0.00.
Share Issuance
- On December 11, 2025, the Chief Accounting Officer, Carlos M. Dean, received 45,103 time-based restricted stock units (RSUs).
- In March 2026, Director Marc Holtzman made open-market purchases of TTEC common stock, acquiring a total of 100,000 shares on March 2 and 4, 2026, and an additional 73,056 shares on March 5 and 9, 2026.
Outbound Investments
- TTEC has completed a total of six acquisitions, with activity peaking in 2019, 2020, and 2021, each with one acquisition.
- The company's most recent acquisition was Avtex in March 2021, a firm focused on optimizing customer experience through technology.
- In April 2022, TTEC acquired certain public sector assets of Faneuil, Inc., including contracts for healthcare exchange and transportation services.
Capital Expenditures
- Capital expenditures for the full year 2025 were $38.1 million, a decrease from $45.2 million in 2024.
- In the fourth quarter of 2025, capital expenditures were $11.7 million, compared to $8.7 million in the fourth quarter of 2024.
- TTEC invests in innovation and service offerings, including AI capabilities, to broaden product and service capabilities, expand its global client base, and optimize its geographic footprint.
Latest Trefis Analyses
| Title | Date | |
|---|---|---|
| DASHBOARDS | ||
| TTEC Earnings Notes | 12/16/2025 | |
| TTEC Stock 10-Day Winning Spree: Stock Climbs 42% | 12/05/2025 | |
| 9-Day Rally Sends TTEC Stock Up 37% | 12/04/2025 | |
| 8-Day Rally Sends TTEC Stock Up 28% | 12/03/2025 | |
| TTEC Stock 8-Day Winning Spree: Stock Climbs 28% | 12/03/2025 | |
| TTEC Stock On Fire: Up 28% With 8-Day Winning Streak | 12/03/2025 | |
| 8-Day Rally Sends TTEC Stock Up 31% | 12/03/2025 | |
| Can TTEC Stock Recover If Markets Fall? | 10/17/2025 | |
| TTEC Market Price | 04/03/2025 | |
| Day 6 of Loss Streak for TTEC Stock with -20% Return (vs. -20% YTD) [1/13/2025] | 01/13/2025 |
| Title | |
|---|---|
| ARTICLES |
Research & Analysis
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Peer Comparisons
| Peers to compare with: |
Financials
| Median | |
|---|---|
| Name | |
| Mkt Price | 95.65 |
| Mkt Cap | 63.8 |
| Rev LTM | 65,138 |
| Op Inc LTM | 1,606 |
| FCF LTM | 1,250 |
| FCF 3Y Avg | 967 |
| CFO LTM | 1,384 |
| CFO 3Y Avg | 1,121 |
Growth & Margins
| Median | |
|---|---|
| Name | |
| Rev Chg LTM | 7.3% |
| Rev Chg 3Y Avg | 2.0% |
| Rev Chg Q | 8.3% |
| QoQ Delta Rev Chg LTM | 2.0% |
| Op Inc Chg LTM | 9.3% |
| Op Inc Chg 3Y Avg | 5.5% |
| Op Mgn LTM | 5.3% |
| Op Mgn 3Y Avg | 6.8% |
| QoQ Delta Op Mgn LTM | 0.0% |
| CFO/Rev LTM | 8.3% |
| CFO/Rev 3Y Avg | 9.0% |
| FCF/Rev LTM | 7.3% |
| FCF/Rev 3Y Avg | 8.1% |
Valuation
| Median | |
|---|---|
| Name | |
| Mkt Cap | 63.8 |
| P/S | 0.9 |
| P/Op Inc | 11.6 |
| P/EBIT | 11.8 |
| P/E | 18.2 |
| P/CFO | 12.1 |
| Total Yield | 5.6% |
| Dividend Yield | 1.3% |
| FCF Yield 3Y Avg | 7.3% |
| D/E | 0.2 |
| Net D/E | 0.2 |
Returns
| Median | |
|---|---|
| Name | |
| 1M Rtn | 10.6% |
| 3M Rtn | 11.1% |
| 6M Rtn | -0.0% |
| 12M Rtn | 5.8% |
| 3Y Rtn | 64.7% |
| 1M Excs Rtn | 15.9% |
| 3M Excs Rtn | -1.0% |
| 6M Excs Rtn | -8.4% |
| 12M Excs Rtn | -18.4% |
| 3Y Excs Rtn | -7.2% |
Segment Financials
Revenue by Segment| $ Mil | 2025 | 2024 | 2023 | 2022 | 2021 |
|---|---|---|---|---|---|
| TTEC Engage | 1,668 | 1,749 | 1,976 | 1,972 | 1,859 |
| TTEC Digital | 469 | 459 | 487 | 472 | 414 |
| Total | 2,137 | 2,208 | 2,463 | 2,444 | 2,273 |
| $ Mil | 2025 | 2024 | 2023 | 2022 | 2021 |
|---|---|---|---|---|---|
| TTEC Engage | 61 | -197 | 88 | 135 | 182 |
| TTEC Digital | -178 | 24 | 30 | 34 | 35 |
| Total | -117 | -174 | 118 | 169 | 217 |
| $ Mil | 2025 | 2024 | 2023 | 2022 | 2021 |
|---|---|---|---|---|---|
| TTEC Engage | 933 | 977 | 1,370 | 1,347 | 1,169 |
| TTEC Digital | 566 | 776 | 815 | 807 | 828 |
| Total | 1,499 | 1,753 | 2,186 | 2,154 | 1,997 |
Price Behavior
| Market Price | $2.35 | |
| Market Cap ($ Bil) | 0.1 | |
| First Trading Date | 08/01/1996 | |
| Distance from 52W High | -57.5% | |
| 50 Days | 200 Days | |
| DMA Price | $2.68 | $3.08 |
| DMA Trend | down | indeterminate |
| Distance from DMA | -12.3% | -23.7% |
| 3M | 1YR | |
| Volatility | 83.0% | 85.7% |
| Downside Capture | 471.86 | 279.19 |
| Upside Capture | 200.55 | 107.72 |
| Correlation (SPY) | 43.1% | 29.3% |
| 1M | 2M | 3M | 6M | 1Y | 3Y | |
|---|---|---|---|---|---|---|
| Beta | 0.73 | 1.60 | 1.92 | 2.06 | 2.00 | 1.28 |
| Up Beta | -2.63 | 0.45 | 1.85 | 1.76 | 1.65 | 0.83 |
| Down Beta | -1.14 | -2.82 | 2.55 | 2.29 | 3.26 | 1.67 |
| Up Capture | 71% | 185% | 177% | 185% | 106% | 39% |
| Bmk +ve Days | 13 | 28 | 36 | 67 | 141 | 432 |
| Stock +ve Days | 12 | 22 | 33 | 61 | 122 | 342 |
| Down Capture | 426% | 500% | 191% | 216% | 174% | 112% |
| Bmk -ve Days | 7 | 13 | 27 | 57 | 109 | 318 |
| Stock -ve Days | 8 | 18 | 29 | 62 | 121 | 395 |
[1] Upside and downside betas calculated using positive and negative benchmark daily returns respectively
Based On 1-Year Data
| Annualized Return | Annualized Volatility | Sharpe Ratio | Correlation with TTEC | |
|---|---|---|---|---|
| TTEC | -57.2% | 85.5% | -0.59 | - |
| Sector ETF (XLK) | 54.9% | 22.5% | 1.86 | 21.7% |
| Equity (SPY) | 24.9% | 12.3% | 1.52 | 29.7% |
| Gold (GLD) | 25.5% | 27.4% | 0.81 | 8.7% |
| Commodities (DBC) | 30.1% | 19.0% | 1.25 | -2.1% |
| Real Estate (VNQ) | 13.5% | 13.5% | 0.69 | 11.7% |
| Bitcoin (BTCUSD) | -41.7% | 42.2% | -1.16 | 22.6% |
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Based On 5-Year Data
| Annualized Return | Annualized Volatility | Sharpe Ratio | Correlation with TTEC | |
|---|---|---|---|---|
| TTEC | -53.2% | 71.0% | -0.77 | - |
| Sector ETF (XLK) | 22.4% | 25.1% | 0.79 | 26.3% |
| Equity (SPY) | 13.5% | 17.1% | 0.61 | 30.7% |
| Gold (GLD) | 16.8% | 18.2% | 0.75 | 5.0% |
| Commodities (DBC) | 8.4% | 19.4% | 0.33 | 5.7% |
| Real Estate (VNQ) | 2.8% | 18.8% | 0.05 | 28.8% |
| Bitcoin (BTCUSD) | 13.6% | 54.4% | 0.44 | 13.0% |
Smart multi-asset allocation framework can stack odds in your favor. Learn How
Based On 10-Year Data
| Annualized Return | Annualized Volatility | Sharpe Ratio | Correlation with TTEC | |
|---|---|---|---|---|
| TTEC | -20.5% | 56.8% | -0.17 | - |
| Sector ETF (XLK) | 25.1% | 24.6% | 0.92 | 34.1% |
| Equity (SPY) | 15.3% | 17.9% | 0.73 | 38.0% |
| Gold (GLD) | 12.5% | 16.1% | 0.64 | 5.2% |
| Commodities (DBC) | 6.7% | 18.0% | 0.29 | 11.6% |
| Real Estate (VNQ) | 5.7% | 20.7% | 0.24 | 33.9% |
| Bitcoin (BTCUSD) | 60.3% | 66.8% | 1.00 | 11.9% |
Smart multi-asset allocation framework can stack odds in your favor. Learn How
Returns Analyses
Earnings Returns History
Updated 6/10/2026| Forward Returns | |||
|---|---|---|---|
| Earnings Date | 1D Returns | 5D Returns | 21D Returns |
| 5/7/2026 | -11.4% | -18.0% | -28.8% |
| 2/26/2026 | 13.1% | 22.2% | 0.5% |
| 11/6/2025 | -13.7% | -8.6% | 16.8% |
| 8/7/2025 | 25.3% | 33.3% | 38.5% |
| 5/8/2025 | 32.5% | 31.0% | 26.8% |
| 2/27/2025 | -7.4% | -5.2% | -3.0% |
| 11/6/2024 | -11.6% | -10.1% | -5.2% |
| 8/9/2024 | -10.0% | -9.3% | -6.2% |
| ... | |||
| SUMMARY STATS | |||
| # Positive | 9 | 11 | 12 |
| # Negative | 15 | 13 | 12 |
| Median Positive | 4.0% | 3.2% | 13.1% |
| Median Negative | -5.4% | -7.1% | -8.0% |
| Max Positive | 32.5% | 33.3% | 38.5% |
| Max Negative | -13.7% | -18.0% | -30.1% |
SEC Filings
Expand for More| Report Date | Filing Date | Filing |
|---|---|---|
| 03/31/2026 | 05/07/2026 | 10-Q |
| 12/31/2025 | 02/26/2026 | 10-K |
| 09/30/2025 | 11/06/2025 | 10-Q |
| 06/30/2025 | 08/07/2025 | 10-Q |
| 03/31/2025 | 05/08/2025 | 10-Q |
| 12/31/2024 | 02/27/2025 | 10-K |
| 09/30/2024 | 11/06/2024 | 10-Q |
| 06/30/2024 | 08/08/2024 | 10-Q |
| 03/31/2024 | 05/08/2024 | 10-Q |
| 12/31/2023 | 02/29/2024 | 10-K |
| 09/30/2023 | 11/08/2023 | 10-Q |
| 06/30/2023 | 08/04/2023 | 10-Q |
| 03/31/2023 | 05/05/2023 | 10-Q |
| 12/31/2022 | 02/28/2023 | 10-K |
| 09/30/2022 | 11/09/2022 | 10-Q |
| 06/30/2022 | 08/09/2022 | 10-Q |
Recent Forward Guidance
Updated 6/1/2026Latest: Q1 2026 Earnings Reported 5/7/2026
| Forward Guidance | Guidance Change | ||||||
|---|---|---|---|---|---|---|---|
| Metric | Low | Mid | High | % Chg | % Delta | Change | Prior |
| 2026 Revenue | 2.00 Bil | 2.03 Bil | 2.06 Bil | 0 | Affirmed | Guidance: 2.03 Bil for 2026 | |
| 2026 Non-GAAP adjusted EBITDA | 220.00 Mil | 230.00 Mil | 240.00 Mil | 0 | Affirmed | Guidance: 230.00 Mil for 2026 | |
| 2026 Non-GAAP operating income | 159.00 Mil | 169.00 Mil | 179.00 Mil | ||||
| 2026 Non-GAAP earnings per a share | 1.06 | 1.19 | 1.32 | 0 | Affirmed | Guidance: 1.19 for 2026 | |
Prior: Q4 2025 Earnings Reported 2/26/2026
| Forward Guidance | Guidance Change | ||||||
|---|---|---|---|---|---|---|---|
| Metric | Low | Mid | High | % Chg | % Delta | Change | Prior |
| 2026 Revenue | 2.00 Bil | 2.03 Bil | 2.06 Bil | -2.8% | Lowered | Guidance: 2.09 Bil for 2025 | |
| 2026 Non-GAAP adjusted EBITDA | 220.00 Mil | 230.00 Mil | 240.00 Mil | 2.2% | Raised | Guidance: 225.00 Mil for 2025 | |
| 2026 Non-GAAP earnings per a share | 1.06 | 1.19 | 1.32 | 10.2% | Raised | Guidance: 1.08 for 2025 | |
Insider Activity
Updated 6/2/2026| # | Owner | Title | Holding | Action | Filing Date | Price | Shares | Transacted Value | Value of Held Shares | Form |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Holtzman, Marc | Direct | Buy | 3092026 | 2.49 | 50,000 | 124,460 | 601,814 | Form | |
| 2 | Holtzman, Marc | Direct | Buy | 3092026 | 2.68 | 23,056 | 61,755 | 513,656 | Form | |
| 3 | Holtzman, Marc | Direct | Buy | 3042026 | 2.37 | 50,000 | 118,370 | 399,414 | Form | |
| 4 | Holtzman, Marc | Direct | Buy | 3042026 | 2.31 | 50,000 | 115,670 | 274,633 | Form | |
| 5 | Anenen, Steven | Direct | Sell | 12182025 | 3.85 | 4,000 | 15,400 | 205,259 | Form |
Industry Resources
| Information Technology Resources |
| TechCrunch |
| Wired |
| CIO |
| MIT Technology Review |
| Gartner Insights |
| Ars Technica |
| IT Consulting & Other Services Resources |
| IDC |
| Forrester |
| Consultancy.org |
External Quote Links
| Y Finance | Barrons |
| TradingView | Morningstar |
| SeekingAlpha | ValueLine |
| Motley Fool | Robinhood |
| CNBC | Etrade |
| MarketWatch | Unusual Whales |
| YCharts | Perplexity Finance |
| FinViz |
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