• Retail Electricity: The company provides the transmission and sale of electricity to residential and commercial customers.
• Retail Natural Gas: The company handles the transportation, distribution, and sale of natural gas to residential and commercial customers.

Via Renewables, Inc. (symbol: VIA) primarily serves the following categories of customers:

• Residential customers
• Commercial customers

Here are some of the major suppliers for Via Renewables, Inc. (symbol: VIA):

• CenterPoint Energy (CNP)
• Exelon Corporation (EXC)
• Consolidated Edison, Inc. (ED)
• American Electric Power Company, Inc. (AEP)
• NiSource Inc. (NI)

W. Keith Maxwell III, Chief Executive Officer & Chairman of the Board of Directors

Mr. Maxwell founded the predecessor of Spark Energy in 1999. He also serves as Chief Executive Officer of several privately owned energy-related companies. Before founding the predecessor of Spark Energy, Mr. Maxwell was a founding partner in Wickford Energy, an oil and natural gas services company that was sold to Black Hills Utilities in 1997. He has served as Chief Executive Officer of Via Renewables, Inc. since November 2020 and as a director and non-executive Chairman of the Board of Directors since August 2014, having also served as interim Chief Executive Officer from March 2020 to November 2020.

Mike Barajas, Chief Financial Officer

Mr. Barajas was appointed Chief Financial Officer in November 2021. Immediately prior to this role, he served as the Vice President of Finance and Investor Relations. He is responsible for the company's accounting, tax, SEC reporting, treasury, financial planning and analysis, and investor relations functions, and also serves as the Chief Risk Officer. Before rejoining Via Renewables in 2019, Mr. Barajas worked for various energy companies, including Spark Energy (from 2009 to 2014), Marlin Midstream, Xcalibur Logistics, and National Gas & Electric, gaining leadership experience in accounting, finance, mergers & acquisitions, and treasury. He is a Certified Public Accountant in Texas.

Paul Konikowski, Chief Operating Officer

Mr. Konikowski was appointed Chief Operating Officer in November 2021. Previously, he served as Senior Vice President of National Gas and Electric ("NG&E") from April 2015. Before his time at NG&E, Mr. Konikowski held positions as Chief Operating Officer of Glacial Energy and Senior Vice President and Chief Information Officer of Via Renewables, Inc. (formerly Spark Energy, Inc.). He has more than 20 years of experience in the retail energy sector, encompassing sales, operations, risk, and IT.

Chris Leonard, Executive Vice President of Structuring and Supply

Misti Day, Vice President, Operations

Here are the key risks to Via Renewables, Inc.'s business:

1. Commodity Price Volatility, Weather Dependence, and Decarbonization Policies: As a retail energy services company, Via Renewables is highly susceptible to fluctuating wholesale commodity prices for electricity and natural gas, which can significantly impact its margins and financial results. Extreme and unpredictable weather conditions directly influence consumer demand and energy prices, adding another layer of volatility. Furthermore, evolving decarbonization policies and the broader energy transition could reduce demand for certain products, increase operational costs, and necessitate substantial changes to the company's business model.
2. Intense Regulatory Scrutiny, Compliance Requirements, and Legal Proceedings: The retail energy sector is subject to extensive and evolving federal, state, and local regulations. Via Renewables faces risks related to maintaining necessary operating licenses, complying with various rules (including those concerning consumer protection, telemarketing, data privacy, and cybersecurity for critical infrastructure), and adapting to stricter sustainability reporting demands. The company has also recently faced a securities fraud investigation amidst allegations of misrepresenting its business model during its Initial Public Offering (IPO), which could lead to substantial legal costs, reputational damage, and financial penalties.
3. Competition, Customer Acquisition and Retention Challenges, and Integration Risks from Acquisitions: Via Renewables operates in a competitive market, making customer acquisition and retention a continuous challenge. The company's growth strategy often involves acquiring customer portfolios, which carries inherent risks related to successfully integrating new operations and realizing the anticipated financial benefits from these acquisitions.

• Increased adoption of distributed energy resources (DERs) such as rooftop solar and battery storage by residential and commercial customers. As these technologies become more affordable and efficient, customers can generate and store their own power, reducing their reliance on purchasing electricity and natural gas from retail energy providers like Via Renewables. This represents a long-term shift away from centralized energy consumption that could erode Via Renewables' customer base and revenue.
• Expansion of Community Choice Aggregation (CCA) programs in states with deregulated energy markets. CCAs allow local governments to procure electricity on behalf of their residents and businesses, often offering competitive rates and a higher percentage of renewable energy options. When a CCA is formed in a service territory, it effectively consolidates the customer base and removes them from the competitive market, directly reducing the potential pool of customers for independent retail energy providers like Via Renewables.