Information Services Group, Inc., together with its subsidiaries, operates as a technology research and advisory company in the Americas, Europe, and the Asia Pacific. The company offers digital transformation services, including automation, cloud, and data analytics; sourcing advisory; managed governance and risk; network carrier; technology strategy and operations design; change management; and market intelligence and technology research and analysis services. It supports private and public sector organizations to transform and optimize their operational environments. The company also provides ISG Digital, a client solution platform that helps clients developing technology, transformation, sourcing, and digital solutions; and ISG Enterprise, a client solution platform that helps clients manage change and optimize operations in areas comprising finance, human resource, and Procure2Pay. In addition, it offers ISG GovernX, a software platform, which provides insights from market and performance data, and automates the management of third-party supplier relationships that comprise contract and project lifecycles, and risk management. The company serves private sector clients operating in the manufacturing, banking and financial services, insurance, health sciences, energy and utilities, and consumer services industries; and public sector clients, including state and local governments, airport and transit authorities, and national and provincial government units. Information Services Group, Inc. was founded in 2006 and is based in Stamford, Connecticut.
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Here are a couple of analogies for Information Services Corporation (III):
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An Experian for official property and business ownership records.
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A LexisNexis for government-mandated land and corporate registries.
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Digital Transformation and Sourcing Advisory: Consulting services that guide enterprises in optimizing IT operations, implementing digital strategies, and managing complex sourcing transactions.
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Market Research and Benchmarking: Provides data, analysis, and insights on technology trends, service provider capabilities, and industry benchmarks to inform strategic decisions.
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Managed Governance and Optimization: Services designed to help clients manage and optimize their technology and business services environments, ensuring contract compliance and value realization.
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Information Services Group, Inc. (symbol: III) primarily sells its services to other companies (B2B model).
Based on the company's public filings, including its annual 10-K reports, Information Services Group (ISG) does not have any single customer that accounts for 10% or more of its consolidated revenue. This indicates a diversified client base rather than reliance on a few "major" customers that are individually identifiable and publicly disclosed.
Therefore, specific names of major customer companies are not publicly identified by ISG. Instead, ISG serves a broad range of enterprise clients globally, which can be categorized by their characteristics and needs:
- Large Corporations Across Diverse Industries: ISG provides strategic advisory, digital transformation, and sourcing services to multinational companies in sectors such as financial services, manufacturing, healthcare, telecommunications, retail, and energy. These clients typically engage ISG for complex IT and business process modernization, cloud adoption, and cost optimization initiatives.
- Technology Service Providers: Technology vendors and service providers utilize ISG's market intelligence, research, and advisory services to understand industry trends, improve their offerings, and refine go-to-market strategies.
- Government and Public Sector Organizations: ISG advises various government agencies and public sector entities on IT strategy, procurement, and digital transformation efforts.
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Michael P. Connors Chairman & CEO
Michael P. Connors was appointed CEO in July 2006 and has a tenure of over 19 years with Information Services Group. He also serves as the Chairman and Chief Executive Officer of ISG Information Services Group Americas, Inc. Mr. Connors founded Information Services Group (III) on July 20, 2006.
Michael A. Sherrick Executive Vice President, Chief Financial Officer and Principal Accounting Officer
Michael A. Sherrick serves as the Executive Vice President, Chief Financial Officer, and Principal Accounting Officer for Information Services Group. He is also listed as CFO & Executive VP.
Todd D. Lavieri Vice Chairman & President of ISG Americas and Asia Pacific
Todd D. Lavieri holds the position of Vice Chairman and President of ISG Americas and Asia Pacific.
Thomas S. Kucinski Executive Vice President & Chief Human Resources Officer
Thomas S. Kucinski is the Executive Vice President and Chief Human Resources Officer at Information Services Group.
Steven Hall President of ISG EMEA & Chief AI Officer
Steven Hall serves as the President of ISG EMEA and Chief AI Officer.
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Key Risks to Information Services Group (III)
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Intense Competition: Information Services Group operates in a highly competitive market for technology research and advisory services. Many professional services firms, some significantly larger and well-capitalized, are vying to consult for companies amidst the ongoing wave of technological innovation, including AI-driven transformation. This intense competition can impact market share and pricing.
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Macroeconomic Pressures and Client Spending Delays: Information Services Group faces a challenging demand environment due to macroeconomic pressures, which have led to client spending delays and scrutiny of purchase decisions. This has resulted in spotty or modest revenue growth, particularly affecting performance in regions such as Europe and Asia Pacific.
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The rapid advancement and adoption of generative AI and automation tools in knowledge work, particularly in areas like market research, data analysis, strategic recommendations, and technology sourcing. As these AI capabilities become more sophisticated and accessible, enterprises may increasingly leverage AI platforms to generate insights, benchmark performance, and even inform vendor selection, potentially reducing their reliance on traditional human-led consulting and research firms like Information Services Group (ISG). This could lead to disintermediation, downward pressure on service fees, and a fundamental shift in client expectations regarding the speed, cost, and source of actionable intelligence.
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For Information Services Group (III), the addressable market sizes for some of their main products and services, as identified in recent reports, are as follows:
- The combined market for managed services and cloud-based as-a-service in Europe, the Middle East, and Africa (EMEA) reached a record US $9.1 billion in the first quarter, up 23 percent year-over-year.
- Within the EMEA managed services market, IT outsourcing (ITO) was valued at US $3.5 billion, and business process outsourcing (BPO) was US $530 million.
- Engineering, research and development (ER&D) services within EMEA advanced to a record US $377 million in annual contract value (ACV).
- In the as-a-service (XaaS) segment in EMEA, infrastructure-as-a-service (IaaS) reached US $3.4 billion, and software-as-a-service (SaaS) rose to US $1.3 billion.
- The ISG Tango Digital Sourcing Platform, one of ISG's software platforms, has over US $5 billion of contract value flowing through it globally.
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Information Services Group (III) is expected to drive future revenue growth over the next 2-3 years through several key initiatives:
- Expansion of AI Advisory Services and AI-Related Projects: ISG is strategically positioning itself as a key advisor for enterprises navigating Artificial Intelligence (AI) adoption. The company has seen significant growth in AI-related revenue, which doubled in Q2 2025, and this trend is anticipated to continue given the projected substantial growth in the global AI consulting market.
- Growth in Recurring Revenue Streams: A core focus for ISG is to expand its recurring revenue, targeting over $120 million in recurring revenue by 2026. This growth is driven by an improved mix of higher-margin platforms, research, and services.
- Mid-Market Expansion through ISG Tango Platform: The introduction and utilization of the ISG Tango platform are enabling the company to effectively expand its reach into the mid-market segment, opening up new avenues for customer acquisition and revenue generation.
- Geographic Growth in Key Markets: ISG has demonstrated robust performance in specific regions, with Americas revenue increasing by 11% and Europe revenue by 7% in Q3 2025. The company anticipates continued growth in the Americas and expects Europe to follow suit in the coming quarters.
- Shift Towards Higher-Margin Service Offerings: The company's strategy includes an improved mix of higher-margin platforms, research, and services. This focus on more profitable offerings is contributing to overall profit growth and is a crucial driver for future revenue expansion.
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Share Repurchases
- On August 1, 2023, the Board of Directors authorized a new stock repurchase plan for an additional $25 million in shares of the Company's common stock. This program became effective upon the exhaustion of the 2021 Repurchase Program, which was completed in the quarter ended March 31, 2024.
- Information Services Group repurchased $3.3 million of shares during the first quarter of 2025.
- The company repurchased $2.8 million of shares in the third quarter of 2025.
Share Issuance
- Information Services Group filed a registration statement on Form S-8 for employee benefit plans on May 9, 2025.
Outbound Investments
- Information Services Group's strategy includes growth through the acquisition, integration, and successful operation of market-leading brands within the data, analytics, and advisory industry.
Capital Expenditures
- While specific figures for Information Services Group's capital expenditures for the last 3-5 years are not explicitly detailed in the provided snippets, the company's strategic focus is on leveraging AI to help organizations achieve operational excellence and faster growth, implying investments in technology and services.