The Hackett Group, Inc. operates as a strategic advisory and technology consulting firm primarily in North America and internationally. It offers best practice intelligence center, an online searchable repository; best practice accelerators that provide web-based access to best practices, customized software configuration tools, and best practice process flows; advisor inquiry for access to fact-based advice on proven approaches and methods; best practice research that provides insights into the proven approaches; and peer interaction comprising member-led webcasts, annual best practice conferences, annual member forums, membership performance surveys, and client-submitted content, as well as intellectual property as-a-service and Hackett Institute programs. The company's benchmarking services conduct studies for selling, general and administrative, finance, human resources, information technology, procurement, enterprise performance management, and shared services; and business transformation practices to help clients develop coordinated strategy for achieving performance enhancements across the enterprise. It also provides Oracle EEA solutions for core financial close and consolidation, integrated business planning, and reporting/advanced analytics areas. In addition, the company offers SAP solutions, including planning, architecture, and vendor evaluation and selection through implementation, customization, testing, and integration; post-implementation support, change management, exception management, process transparency, system documentation, and end-user training; off-shore application development, and application maintenance and support services; and OneStream practice that helps clients choose and deploy OneStream XF Platform and Market Place solutions. The company was formerly known as Answerthink, Inc. and changed its name to The Hackett Group, Inc. in 2008. The Hackett Group, Inc. was founded in 1991 and is headquartered in Miami, Florida.
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Here are 1-3 brief analogies for Hackett (HCKT):
A specialized Accenture for optimizing corporate operations.
Gartner for enterprise performance and best practices.
A boutique Deloitte for digital transformation and operational efficiency.
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- Benchmarking Services: Provides data-driven insights by comparing a company's performance against best practices and industry peers to identify improvement opportunities.
- Strategic Advisory & Consulting: Offers expert guidance and consulting engagements to help organizations improve business processes, optimize operations, and achieve strategic objectives.
- Business Transformation Programs: Designs and implements large-scale initiatives focused on areas such as finance, supply chain, procurement, and digital transformation.
- Executive Advisory Programs: Delivers subscription-based services providing executives with insights, peer interaction, and actionable guidance for specific functional areas.
- SAP Solutions & Managed Services: Provides implementation, optimization, and ongoing managed services for SAP software, including S/4HANA migration and support.
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Hackett (symbol: HCKT) sells primarily to other companies (Business-to-Business, B2B).
Due to client confidentiality agreements, Hackett does not publicly disclose a list of its specific major customer companies by name in its financial filings or public communications. Therefore, individual customer names and their symbols cannot be listed.
However, based on the company's public disclosures (such as its annual reports and corporate website), Hackett serves a diverse range of large and mid-sized organizations. Their customer base can be broadly characterized by the following categories:
- Global 1000 and Mid-Market Enterprises: Hackett primarily targets and serves large, complex organizations globally, including many companies within the Fortune 500 and Global 1000 lists, as well as significant mid-market firms.
- Diverse Industry Verticals: Their clients span a wide array of industries, including but not limited to manufacturing, retail, financial services, healthcare, technology, consumer products, energy, transportation and logistics, utilities, and professional services.
- Organizations Seeking Performance Improvement and Transformation: Hackett's customers are typically companies looking to enhance efficiency, reduce costs, implement best practices, and drive business transformation in key functional areas such as finance, information technology, human resources, procurement, and supply chain management.
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- Oracle Corporation (ORCL)
- Salesforce, Inc. (CRM)
- Microsoft Corporation (MSFT)
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Ted A. Fernandez, Chairman & Chief Executive Officer
Mr. Fernandez co-founded The Hackett Group, Inc. (formerly Answerthink Inc.) in 1997 and has served as its Chairman and Chief Executive Officer since its inception. Prior to founding the company, he had an eighteen-year career with KPMG LLP, culminating in his position as National Managing Partner of KPMG's Strategic Services Consulting Division from 1994 to 1997.
Robert A. Ramirez, Chief Financial Officer & Executive Vice President of Finance
Mr. Ramirez has been The Hackett Group's Chief Financial Officer since August 2007. He joined the company in 1998 and held various positions, including Corporate Controller from 2006 to 2007, and Senior Director, Finance and Practice Controller from 2005 to 2006. He also served in different capacities within the company's business intelligence, finance transformation, and retail consulting practices from 1998 to 2005.
David N. Dungan, Co-Founder, Vice Chairman & Chief Operating Officer
Mr. Dungan co-founded The Hackett Group, Inc. in 1997 along with Ted Fernandez. He has served as its Chief Operating Officer since co-founding the company and holds the title of Vice Chairman.
Frank A. Zomerfeld, General Counsel & Secretary
Mr. Zomerfeld serves as the Secretary and General Counsel of The Hackett Group, Inc.
David Ketchin, Managing Director of Europe
Mr. Ketchin serves as the Managing Director of Europe for The Hackett Group.
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The rapid advancement and adoption of artificial intelligence (AI) and automation tools pose a clear emerging threat to The Hackett Group (HCKT).
AI technologies are increasingly capable of performing sophisticated data analysis, benchmarking, process optimization, and generating strategic recommendations. These capabilities empower clients to conduct internal analyses, derive insights, and even automate parts of implementation with less reliance on external advisory and consulting firms. Furthermore, new entrants or existing competitors leveraging these AI tools more effectively could offer similar services at lower costs or with greater speed, potentially commoditizing parts of Hackett's core offerings and eroding its market position or pricing power.
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The Hackett Group (HCKT) operates in several addressable markets related to its strategic consulting and advisory services. The market sizes for their main products and services are as follows:
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Digital Transformation Consulting:
- The global digital transformation consulting services market was valued at USD 692.3 billion in 2025 and is projected to reach USD 2,589.1 billion by 2035.
- Another estimate places the global digital transformation consulting market size at USD 383.33 billion in 2025.
- A different source states the global digital transformation consulting services market size will reach USD 56.3 billion by the end of 2025, growing to USD 131.628 billion by 2033.
- Yet another projection values the global Digital Transformation Consulting Services Market at USD 60.31 billion in 2025, expanding to USD 207.64 billion by 2035.
- North America holds a significant share of this market, with some reports indicating around 45% of global engagements and 39.39% of the global market revenue of USD 56.3 billion in 2025. In 2024, North America's market was approximately US$155 billion.
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Business Transformation Consulting Services:
- The global Business Transformation Consulting Services market is estimated at USD 3,537 million (USD 3.54 billion) in 2025.
- Another report values the global Business Transformation Services market at USD 6.2 billion in 2025, expected to reach USD 18.8 billion by 2033.
- The global Business Transformation Consulting Service Market is expected to grow from USD 13.38 billion in 2025 to USD 30.4 billion by 2035.
- North America is projected to maintain its leading position in this market.
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Enterprise Performance Management (EPM) Consulting:
- The global Enterprise Performance Management (EPM) consulting market is projected to reach approximately USD 15 billion by 2025.
- The global Enterprise Performance Management EPM Consultant Market size was USD 8.6 billion in 2025.
- The global enterprise performance management market size stands at USD 7.05 billion in 2025.
- Another source indicates the global enterprise performance management market size is projected to grow from USD 6.30 billion in 2025 to USD 12.17 billion by 2032.
- North America commanded 40% of the revenue in 2024 and dominated the global market with a share of 40.55% in 2024.
- Europe is expected to generate the highest revenue and witness lucrative growth in the EPM market.
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Working Capital Management Consulting:
- The global Working Capital Management Market size was valued at USD 3.28 billion in 2024 and is projected to reach USD 7.56 billion by 2031.
- Another estimate places the global working capital management market size at approximately USD 20 billion in 2024.
- The global Working Capital Management Market size was approximately USD 3.55 billion in 2025.
- The global working capital management market size was USD 3.28 billion in 2023 and is projected to reach USD 9.15 billion by 2032.
- North America held a major share of the market in 2023.
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Procurement Consulting:
- The global Procurement Consulting Market size is estimated at USD 12.49 billion in 2025.
- The Procurement Consulting Services Market was valued at USD 9.6 billion in 2023 and is projected to reach USD 22.8 billion by 2031.
- The global procurement consulting services market size is USD 17.49 billion in 2025.
- North America accounts for the largest market share in 2025 and leads with 68% market share.
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The Hackett Group (NASDAQ: HCKT) is expected to drive future revenue growth over the next two to three years through several key initiatives and market trends:
- Expansion of Generative AI (Gen AI) Offerings and Platforms: The Hackett Group is aggressively investing in and growing its Gen AI platforms and revenues, including the continuous innovation and release of its AI XPLR™ platform (e.g., AI XPLR version 3 released in Q1 2025 and AI XPLR V4 in Q2 2025). These platforms are designed to identify industry-specific Gen AI solutions, accelerate client prioritization and custom design of use cases, and deliver measurable Gen AI ROI. This focus on advanced Gen AI implementation capabilities and the development of significant channel partner relationships are expected to accelerate growth in this rapidly expanding area. Over 50% of new engagements are noted to include GenAI elements, reflecting a shift in market focus. The company also anticipates accelerated growth in GenAI revenues through Q4 2025 and into 2026.
- Strategic Acquisitions: The acquisition of AI implementation services firms like LeewayHertz (acquired in Q3 2024) is a direct driver of expanding Hackett's Gen AI capabilities and service offerings. These acquisitions contribute to increased hiring within their genetic practices and are anticipated to positively impact adjusted net income and overall revenue.
- Growth in Oracle and SAP Solutions Segments: Despite some fluctuations, the company has reported and anticipates continued growth in its Oracle Solutions and SAP Solutions segments. For instance, revenues before reimbursements for the Oracle Solutions segment increased by 7% in Q3 2024 compared to the prior year, continuing strong momentum. While there may be some sequential variations, the underlying demand for implementation services tied to software sales is a recurring theme for revenue generation within these segments.
- Leveraging Intellectual Property (IP) and Recurring Revenue Streams: The Hackett Group emphasizes its IP and platform-based approach, including IP-as-a-Service and application managed services. Approximately 23% of total company revenues before reimbursements consist of recurring, multi-year, and subscription-based revenues, which include executive advisory and Gen AI license contracts. The rapid migration of IP-as-a-Service to AI XPLR and ZBrain-related recurring revenue opportunities is a significant driver.
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Share Repurchases
- The Hackett Group announced a modified Dutch auction tender offer to purchase up to $40 million of its common stock, commencing November 5, 2025, and set to expire by December 4, 2025.
- Between June 28, 2025, and November 3, 2025, the company repurchased 1,049,039 shares for $22.15 million.
- As of the end of the fourth quarter of 2024, the remaining share repurchase program authorization was $27.5 million, following a repurchase of 117 thousand shares totaling $3.6 million during that quarter.
Outbound Investments
- In September 2024, The Hackett Group acquired LeewayHertz, a generative AI (Gen AI) development firm, combining their AI XPLR and ZBrain.ai platforms into a joint venture to enhance Gen AI solutions.
- The company completed the acquisition of Spend Matters, a market intelligence firm specializing in procurement and supply chain solutions, in May 2025, to expand its capabilities and expertise in this sector.
- The Hackett Group has a stated strategy to pursue additional acquisitions to expand its business.
Capital Expenditures
- Capital expenditures totaled $6.88 million over the last 12 months.
- Quarterly capital expenditures were $2.405 million in Q3 2025, an increase from $1.910 million in Q3 2024 and $1.229 million in Q3 2023.
- The primary focus of capital expenditures includes aggressive investment in the AI XPLR platform and generative AI capabilities, aligning with the company's strategic pivot to Gen AI.