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Ideas to help you transform an uncertain future
Feb 01
4

Users in Focus: Optimizing Call-Center Efficiency

By Trefis Team | "What-if", Decisions and Decision Making, Scenarios, Trefis, Users In Focus

Cliff Nelson Cliff Nelson is currently on the investment team at a venture capital firm, DRW. Prior to DRW, Cliff was part of the product and corporate strategy team at…

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Jan 18
6

Users in Focus: In Sales, Shift the Client’s Frame of Reference from Price to Value

By Trefis Team | "What-if", Decisions and Decision Making, Scenarios, Trefis, Users In Focus

Neal Vachhani Neal is the VP Program Delivery & Customer Success at Quickplay, the global expert in powering TV to any device recently acquired by AT&T’s Entertainment Group. Context An engineer…

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Jan 16
9

The “What-if” Scenario of Martin Luther King, Jr.

By Trefis Team | "What-if", Politics

Monday was Martin Luther King, Jr. Day in the United States, a national holiday celebrating the birth, life and achievements of the civil rights Leader, slain in Memphis, TN in 1968.  Yesterday,…

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Jan 10
4

Users in Focus: A More Effective Way For Evan Krauss To Engage Potential Investors

By Trefis Team | "What-if", Decisions and Decision Making, Investors, Scenarios, Trefis, Users In Focus

Evan Krauss Evan Krauss is an experienced sales and digital executive has been responsible for sales, revenue and innovation in high growth businesses for more than twenty years.  Now for…

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Jan 03
4

Users in Focus: Monitoring Costs in Customer Care with Kullah Anderson

By Trefis Team | "What-if", Costs, Customer Care, Scenarios, Trefis, Users In Focus

Kullah Anderson Kullah has spent most of his career in Customer Care, Quality Management, and Business Process improvement at technology companies. Context Kullah is a customer care champion at Jolla,…

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Jan 03
4

Introducing “Users in Focus”

By Trefis Team | "What-if", Scenarios, Trefis, Users In Focus

Happy New Year We hope you all enjoyed the holiday season and the turn of another year. For the last few weeks, we at Trefis have been co-creating with a…

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Jan 03
4

Users in Focus: Fixing Forecasting with Ken Favaro

By Trefis Team | "What-if", Planning and Forecasting, Scenarios, Trefis, Users In Focus

Ken Favaro Ken is a strategy consultant with more than 30 years of experience advising Fortune 1000 executives on matters of strategy, innovation, and organization. He is the former CEO…

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Nov 09
2

The flip side of “What-if” may be “We warned you!”

By Trefis Team | "What-if", 2016 Election Series, Decisions and Decision Making, Food for thought, Scenarios, Trefis, Uncategorized

Before I went to bed this morning (~2am EST) I wondered, “Hmmmmm.  Did we ever create a ‘What-if’ scenario that depicted the outcome of this election?” Turns out we did. Twice. On…

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Nov 04
3

“What-if” Election Series: Fifteen States and–149 Electoral Votes!!–Remain Up For Grabs

By Trefis Team | "What-if", 2016 Election Series, Decisions and Decision Making, Food for thought, Politics, politics

Here is a link to the model In our last post before the election, we wanted to share some thoughts in video form, as well as list the states that…

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