1. GXO is like Amazon's fulfillment centers, but as a service for hundreds of other brands.

2. GXO is like AWS (Amazon Web Services), but for physical supply chains and warehouse operations.

3. GXO is like the Foxconn for warehousing and e-commerce fulfillment.

• Contract Logistics and Warehousing: GXO manages dedicated or multi-client warehousing, inventory, and order fulfillment processes for businesses.
• Omni-channel & E-commerce Logistics: These services focus on handling complex fulfillment needs for retailers and brands, covering both direct-to-consumer and business-to-business channels.
• Reverse Logistics: GXO manages the process of product returns, exchanges, refurbishment, and recycling, optimizing the flow of goods back through the supply chain.
• Value-Added Services: A range of customizable services performed within the logistics operation, including kitting, packaging, labeling, assembly, and product customization.

GXO Logistics (NYSE: GXO) primarily sells its logistics and supply chain services to other businesses (B2B).

Due to the nature of its contract logistics business and client confidentiality agreements, GXO Logistics generally does not publicly disclose a comprehensive list of all its major customers. According to its 2023 10-K filing, no single customer accounted for more than 5% of its total revenue, indicating a highly diversified customer base.

However, GXO frequently highlights relationships with leading companies across various sectors in its public communications, investor materials, and case studies. Examples of known clients include:

• ASOS Plc (LSE: ASC)
• Inditex (parent company of Zara, Bershka, Pull&Bear, etc.) (BMAD: ITX)
• Nestlé S.A. (SIX: NESN)
• The LEGO Group (privately held)

GXO serves a wide array of industries, including e-commerce, retail, food & beverage, consumer electronics, and industrial sectors, often working with Fortune 100 companies and leading global brands to optimize their supply chains.

• Honeywell International Inc. (NYSE: HON)
• Prologis, Inc. (NYSE: PLD)
• KION Group AG (ETR: KGX)
• PACCAR Inc (NASDAQ: PCAR)

Patrick Kelleher, Chief Executive Officer

Patrick Kelleher was appointed Chief Executive Officer of GXO Logistics, effective August 19, 2025. He brings 33 years of global supply chain experience, having held senior executive roles at DHL Supply Chain, where he most recently served as CEO, North America. At DHL, he oversaw significant growth and operational improvements. Kelleher was also global chief development officer and CEO, Americas for Williams Lea Tag when it operated under DHL's ownership. His expertise spans various verticals, including consumer goods, healthcare, technology, ecommerce, and manufacturing, and he has led strategic initiatives in transportation, supply chain planning, engineered solutions, and automation. Kelleher has been at the forefront of deploying advanced robotics and oversaw four M&A transactions in the past year.

Baris Oran, Chief Financial Officer

Baris Oran has been the Chief Financial Officer of GXO Logistics since 2021, though he is scheduled to depart in March 2026. He has a 20-year career in finance, including C-suite roles with multinational market leaders. Prior to GXO, he served as CFO of the Sabanci Group, one of Turkey's largest publicly traded companies, where he executed numerous IPO, M&A, and divestiture transactions, improved capital allocation, and led deleveraging and risk management initiatives. Oran also served as CFO of Kordsa, a global innovator of industrial reinforcement technologies. He has served as chairman, vice chairman, or board member of eight public companies and four private companies, including chairman of the board of Teknosa, an omnichannel retailer in the Sabanci Group.

Richard Cawston, Chief Revenue Officer

Richard Cawston is the Chief Revenue Officer with global responsibility for sales strategy at GXO. His career in the logistics industry spans more than two decades, during which he held senior roles with multinational logistics companies. These roles include serving as President of XPO Logistics Europe and as managing director of Norbert Dentressangle's logistics division in the U.K. and Ireland. Before becoming CRO, he was GXO's President of Europe since 2018.

Michael Jacobs, President, Americas and Asia Pacific

Michael Jacobs was appointed President of the Americas and Asia Pacific, effective November 3, 2025. He previously served as Senior Vice President of Supply Chain at Ferguson Enterprises Inc. Jacobs brings more than three decades of experience across all aspects of supply chain operations, with expertise in consumer packaged goods, retail, and industrial sectors.

Kristine Kubacki, Chief Strategy Officer

Kristine Kubacki has served as GXO's Chief Strategy Officer since April 2024. Before joining GXO, she was the Vice President of Investor Relations at Wabtec Corp. Her prior experience also includes serving as an Executive Director and a Senior Analyst for an investment bank.

The key risks to GXO Logistics's business are primarily centered around its financial structure, growth strategy, and the dynamic nature of the logistics industry.

1. High Financial Leverage and Liquidity Concerns

   GXO Logistics carries a significant debt load, with reported total debt outstanding of approximately $2.7 billion and net debt of $2.4 billion as of September 30, 2025. This high leverage is reflected in a debt-to-equity ratio that peaked at approximately 1.89 (or 188.9%) in June 2025. Furthermore, the company's liquidity metrics, with both current and quick ratios at 0.71, suggest potential liquidity concerns. An Altman Z-Score of 1.54 places GXO in the distress zone, implying a possibility of financial distress or bankruptcy within two years. The company's $5.50 billion of debt also exceeds its $339 million of cash on the balance sheet, and a 6x net-debt-to-EBITDA ratio indicates overleveraging, which could make incremental borrowing more expensive and potentially lead to credit rating downgrades if profitability declines.

2. Risks from Acquisitions and Integration Challenges

   GXO's strategy involves growth through acquisitions, such as the recent Wincanton acquisition. However, there is a substantial risk that past and future acquisitions may not meet expectations, with potential integration challenges and unanticipated liabilities. If the integration of acquired entities stalls or the anticipated cost synergies, such as the over $60 million expected from the Wincanton deal, materialize slower than projected, it could negatively impact financial guidance. Leadership changes, including a new Chief Operating Officer role, also introduce short-term execution risk during transitional periods.

3. Intensely Competitive Market and Macroeconomic Headwinds

   The logistics industry is intensely competitive, leading to significant pressure on pricing and service quality. This competitive environment, coupled with a cautious global economic outlook for 2025, poses a threat to GXO's margins. As a global contract logistics provider with approximately 70% of its revenue being international, GXO is highly susceptible to external market volatility, including foreign currency exchange rate fluctuations, tariffs, trade restrictions, and broader macroeconomic slowdowns that directly impact global trade volumes. Supply chain challenges, such as labor shortages and port congestion, further add to operational complexity and costs.

GXO Logistics (NYSE: GXO) operates in several significant addressable markets for its core products and services, primarily within contract logistics, e-commerce logistics, reverse logistics, and warehouse automation.

• Contract Logistics (North America and Europe): GXO Logistics' total addressable market for contract logistics across North America and Europe is approximately $430 billion. This figure encompasses $130 billion in outsourced logistics spending and an additional $300 billion that is currently in-sourced. The North American logistics market alone is estimated to exceed $250 billion. Globally, the contract logistics market size was valued at $454.74 billion in 2023 and is projected to grow to $805.40 billion by 2033, demonstrating a compound annual growth rate (CAGR) of 7.41%.
• E-commerce Logistics: GXO is a major player in e-commerce logistics, which is a significant driver of its growth. While a specific overall market size for GXO's e-commerce logistics services was not distinctly provided, e-commerce retail sales are projected to grow by 8.8% in 2024 and reach 23% of total retail sales by 2027. The rapid growth of the e-commerce market is expected to increase from $18.77 trillion in 2024 to $75.12 trillion in 2034, with a CAGR of 14.9%.
• Reverse Logistics: The total value of all retail returns in 2023 was $743 billion. The projected spend in global reverse logistics is expected to rise to $604 billion by 2025. Within this, the refurbished market for electronics alone was estimated at approximately $48 billion in 2023.
• Warehouse and Logistics Automation: The market for warehouse automation is expected to reach $51 billion by 2030, growing at a CAGR of 23% from 2021 to 2030. More broadly, the global logistics automation market was valued at $82.1 billion in 2024 and is forecast to reach $221.8 billion by 2033, with a CAGR of 10.75% from 2025-2033. Europe held over 38.5% of this market share in 2024.

Expected Drivers of Future Revenue Growth for GXO Logistics (GXO)

• New Business Wins and Robust Commercial Pipeline: GXO Logistics consistently highlights significant new business wins and a strong commercial pipeline as primary drivers of future revenue growth. For example, the company signed new business wins totaling $280 million in Q3 2025, a 24% increase year-over-year, and maintained a commercial pipeline valued at $2.3 billion. This demonstrates a continuous ability to attract new clients and expand its contract logistics services.
• E-commerce Growth and Outsourcing Trend: GXO is strategically positioned to capitalize on the rapid expansion of the e-commerce market and the increasing trend among companies to outsource their logistics operations. The company's advanced supply chain and e-commerce solutions, offered at scale, allow it to meet the growing demand in these sectors.
• Strategic Acquisitions and Integration: The successful integration of strategic acquisitions, such as Wincanton, is expected to be a significant contributor to revenue growth. The Wincanton acquisition is progressing well, with synergy realization on track, unlocking growth opportunities particularly in the industrial and aerospace & defense sectors, and expanding GXO's geographical footprint, including a 60% revenue growth in Germany as of the end of 2024.
• Automation and AI Technology Deployment: GXO's ongoing investment in and deployment of automation and artificial intelligence (AI) tools through its GXO IQ platform across its distribution centers are expected to enhance operational efficiency and improve margins. This technological edge enables the company to offer more competitive and advanced solutions, attracting new customers and expanding existing contracts. Management estimates that the contribution of robotics and AI to adjusted EBITDA will be $110-$130 million by 2027.
• Expansion into High-Growth Verticals and Geographic Diversification: The company is actively focusing on and scaling its presence in high-growth sectors, including aerospace & defense, industrial, and life sciences. Furthermore, GXO is expanding its capabilities in key geographical areas, such as its growing intra-Asia capabilities. This targeted expansion into lucrative markets and regions is a key component of its long-term revenue growth strategy.

• GXO Logistics authorized a share repurchase program of up to $500 million, effective February 18, 2025.
• In the first half of 2025, GXO repurchased 5.4 million shares at an average price of $37.34.

• GXO Logistics was incorporated in 2021 as a spin-off from XPO Logistics.
• As of September 30, 2025, GXO had approximately 114.486 million shares outstanding.

• GXO acquired Clipper in 2022 for approximately $1.3 billion.
• In 2023, GXO acquired PFSweb for approximately $142 million.
• GXO completed the all-cash acquisition of Wincanton in April 2024 for $958 million, anticipating $60 million in run-rate cost synergies by the end of 2026.

• Capital expenditures were $41 million in Q2 (presumably 2025), a decrease from $84 million in Q2 2024.
• GXO projects capital expenditures of $434 million for 2025, $453 million for 2026, and $512 million for 2027, typically representing about 3% of revenue.
• A primary focus of capital expenditures is on robotics and AI solutions for warehouse management, expected to contribute $110-$130 million to adjusted EBITDA by 2027.