Here are 1-3 brief analogies for C.H. Robinson Worldwide (CHRW):

• Uber for freight
• Expedia for freight

• Truckload Transportation: Arranging and managing full truckload shipments for customers across North America.
• Less Than Truckload (LTL) Transportation: Consolidating and managing smaller freight shipments from multiple customers onto shared trucks.
• Global Freight Forwarding: Coordinating international air and ocean freight shipments, including customs brokerage and compliance services.
• Intermodal Transportation: Combining truck and rail services for efficient and often more cost-effective long-haul domestic shipping.
• Supply Chain Consulting & Managed Services: Providing strategic advice, technology, and outsourced management to optimize customers' end-to-end supply chains.

C.H. Robinson Worldwide (CHRW) is a leading third-party logistics (3PL) provider, which means it primarily sells its services to other businesses (B2B) rather than directly to individual consumers.

According to its SEC filings (e.g., 10-K), C.H. Robinson operates with a highly diversified customer base. The company explicitly states that no single customer accounts for 10% or more of its consolidated net revenues. This indicates that C.H. Robinson does not have "major customers" in the traditional sense of significant revenue concentration from any one specific entity.

Instead, C.H. Robinson serves a vast array of companies across diverse industries and geographies, providing a wide range of logistics and supply chain solutions. The customer companies that utilize C.H. Robinson's services generally fall into the following broad categories:

• Manufacturers: This category includes a broad spectrum of companies involved in producing goods, such as consumer packaged goods (CPG), food and beverage products, industrial equipment, automotive components, and electronics. These manufacturers rely on C.H. Robinson for managing the transportation of raw materials, parts, and finished products throughout their complex supply chains.
• Retailers and Distributors: Businesses engaged in selling goods directly to consumers (both through brick-and-mortar stores and e-commerce platforms) and companies that distribute products to other businesses are significant customers. They depend on C.H. Robinson for efficient and timely transportation services to manage inventory, fulfill orders, and ensure products reach their intended destinations across vast networks.
• Agricultural and Raw Material Producers: Companies operating within the agricultural sector (e.g., growers of fresh produce) and those dealing with bulk raw materials (e.g., chemicals, forest products) utilize C.H. Robinson's specialized logistics services. These services are crucial for handling their unique transportation, storage, and often time-sensitive delivery requirements.

Given the highly diversified nature of its customer base and the lack of individual major customers generating a significant portion of its revenue, specific names of customer companies are not publicly disclosed by C.H. Robinson, and therefore no associated public company symbols can be provided for major customers.

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Dave Bozeman, President & Chief Executive Officer

David (Dave) Bozeman is President and Chief Executive Officer and a member of the Board of Directors of C.H. Robinson. He brings over 30 years of experience in supply chains, middle-mile transportation, manufacturing, digital, and customer service. Prior to joining C.H. Robinson in June 2023, he served as Vice President, Ford Customer Service Division, and Vice President, Enthusiast Vehicles, for Ford Blue of Ford Motor Company from August 2022 to June 2023. Before his time at Ford, Bozeman was Vice President of Amazon Transportation Services at Amazon.com Inc., where he led supply chain optimization for customer delivery across Amazon's global operations and was instrumental in building and scaling the middle-mile global transportation business. His career also includes significant positions at Caterpillar Inc., where he held roles including Senior Vice President, and numerous leadership roles at Harley-Davidson Motor Company, including Vice President of Advanced Manufacturing.

Damon Lee, Chief Financial Officer

Damon Lee is the Chief Financial Officer for C.H. Robinson, bringing over 25 years of progressive experience with S&P 200 companies. He has deep experience with Lean, continuous improvement, and comprehensive strategy creation and execution. Lee joined C.H. Robinson in July 2024. Previously, he served as the Vice President and CFO, Commercial Engines and Services, GE Aerospace. Prior to GE Aerospace, Lee was Vice President of Finance, Electrical Distribution Systems (EDS) for Aptiv, a global technology company, and held senior operational finance roles at Precision Castparts and Eaton. His earlier career included roles at Newell Brands Inc., Ingersoll Rand Inc., and Mattel, Inc.

Arun Rajan, Chief Strategy and Innovation Officer

Arun Rajan serves as the Chief Strategy and Innovation Officer at C.H. Robinson, overseeing the company's enterprise strategy and innovation process, from creation to implementation. He also leads research, analysis, and competitive intelligence to inform major company decisions, including those related to the portfolio, mergers and acquisitions, and organizational transformation. In his prior position as Chief Operating Officer at C.H. Robinson, Arun focused on accelerating digital transformation and delivering financial outcomes. He joined C.H. Robinson in September 2021 as Chief Product Officer.

Michael Castagnetto, President of North American Surface Transportation

Michael Castagnetto holds the position of President of North American Surface Transportation at C.H. Robinson.

Mike Short, President of Global Freight Forwarding

Mike Short is the President of Global Freight Forwarding for C.H. Robinson.

The clear emerging threat to C.H. Robinson Worldwide (CHRW) is the ongoing development and increasing market penetration of digital freight brokerage platforms and logistics technology companies. These platforms, exemplified by companies such as Uber Freight, Flexport (which acquired Convoy), and Loadsmart, leverage advanced algorithms, artificial intelligence, and user-friendly digital interfaces to automate freight matching, provide instant pricing, and offer real-time tracking and supply chain visibility. This model directly challenges the traditional, human-intensive brokerage services offered by CHRW by streamlining the process for shippers and carriers, potentially offering more efficiency, transparency, and lower costs. This trend puts significant competitive pressure on CHRW's margins, necessitates substantial ongoing investment in its own technology (like its Navisphere platform), and challenges the long-standing value proposition of human-centric logistics management.

C.H. Robinson Worldwide (CHRW) operates in several large addressable markets within the logistics and transportation industry. The primary services offered by the company include truckload (TL), less-than-truckload (LTL), ocean freight forwarding, air freight forwarding, intermodal, and customs brokerage.

Addressable Market Sizes for C.H. Robinson Worldwide's Main Products or Services:

• Freight Brokerage (including Truckload and Intermodal):
  • The global freight brokerage market was projected at USD 66.47 billion in 2024 and is expected to reach USD 105.42 billion by 2033.
  • Another estimate places the global freight brokerage market size at USD 51.7 billion in 2023, with a projection to exceed USD 85.9 billion by 2032.
  • The freight brokerage market is anticipated to reach a valuation of USD 300.67 billion by 2023, expanding at a CAGR of 5.53% from 2025 to 2034.
  • In 2023, North America accounted for 32% of the freight brokerage market's revenue share.
• Less Than Truckload (LTL):
  • The global less-than-truckload (LTL) market size was estimated at USD 216.68 billion in 2023 and is projected to reach USD 342.09 billion by 2030.
  • The North America less-than-truckload (LTL) market generated USD 84.63 billion in revenue in 2024 and is expected to reach USD 120.55 billion by 2030.
  • The U.S. Less-than-Truck-Load (LTL) Market size is estimated at USD 114 billion in 2025 and is expected to reach USD 139.6 billion by 2030.
• Ocean Freight Forwarding:
  • The global ocean freight forwarding market was valued at USD 75.4 billion in 2023 and is estimated to register a CAGR of over 4% between 2024 and 2032.
  • The global ocean freight forwarding market is estimated to be valued at USD 81.6 billion in 2025 and is projected to reach USD 120.7 billion by 2035.
  • Another report indicates the global sea freight forwarding market size reached USD 83.4 billion in 2024 and is expected to reach USD 107.4 billion by 2033.
  • The global ocean freight forwarding market is projected to exceed USD 108.8 billion by 2032.
• Air Freight Forwarding:
  • The global air freight market size was valued at USD 319.4 billion in 2024 and is estimated to reach USD 492.7 billion by 2033.
  • Another estimate for the global air freight market size was USD 351.39 billion in 2024 and is expected to grow to USD 593.67 billion by 2033.
  • The global air freight forwarding market is estimated at USD 110.91 billion in 2024 and is expected to reach USD 147.35 billion by 2029.
  • North America's air freight market is estimated to reach USD 115 billion by 2030.
• Customs Brokerage:
  • The global customs brokerage market is projected to grow from USD 27.6 billion in 2024 to approximately USD 57.7 billion by 2035.
  • Another report states the global Customs Brokerage market size was approximately USD 26.4 billion in 2024 and is projected to reach nearly USD 50.2 billion by 2034.
  • North America dominates the customs brokerage market.

• Market Share Gains in North American Surface Transportation (NAST): C.H. Robinson has consistently demonstrated its ability to grow market share in both truckload and Less-Than-Truckload (LTL) segments within its North American Surface Transportation (NAST) business, frequently outperforming the broader market, even during periods of freight recession. This indicates a robust strategy for attracting and retaining customers, leading to increased volume and revenue.
• Enhanced Productivity and Scalability through Technology and AI: The company is heavily investing in technology and AI-driven automation to improve operational efficiency, lower its cost to serve, and achieve business model scalability. These initiatives enable C.H. Robinson to handle greater volumes and expand its customer base without a proportional increase in operating expenses, thereby supporting top-line revenue growth through increased capacity and competitive service offerings.
• Strategic Revenue Management and Gross Margin Expansion: Through disciplined revenue management practices and optimized procurement of capacity, C.H. Robinson is focusing on improving the quality of its volume and expanding gross margins across its service lines. This approach ensures that revenue growth is profitable and sustainable, allowing the company to strategically price its services and enhance overall financial performance.
• Operational Improvements and Growth in Global Forwarding: C.H. Robinson is concentrating on deploying similar technological and AI strategies that proved successful in NAST to its Global Forwarding segment. This focus aims to drive operational improvements and enable the segment to achieve specific operating margin targets. Historically, higher pricing in ocean services has also contributed to revenue growth within this segment, suggesting potential for future gains as market conditions evolve and operational efficiencies are realized.

Share Repurchases

• C.H. Robinson's Board of Directors authorized a new $2 billion share repurchase program in October 2025, intended to be executed over approximately three years, in addition to an existing authorization with approximately 4.5 million shares remaining.
• The company repurchased $1.46 billion in shares in 2022.
• In 2023, share repurchases amounted to $63.88 million. For Q1 2025, $97.5 million in common stock was repurchased, and in Q2 2025, $85.8 million was repurchased.

Share Issuance

• C.H. Robinson aims to opportunistically and strategically repurchase shares to limit dilution from its firm-wide compensation program and acquisitions over the long term.
• An amendment and restatement of the 2022 Equity Incentive Plan to increase the number of shares reserved for issuance would have a dilutive impact, increasing the overhang by approximately 3% to about 11% based on fully diluted shares outstanding as of February 28, 2025.

Outbound Investments

• C.H. Robinson acquired Prime Distribution Services in January 2020 for $225 million, expanding its warehouse management capabilities.
• In May 2021, the company acquired Combinex, a transport services provider.
• In July 2024, C.H. Robinson announced the strategic sale of its European Surface Transportation business to sennder Technologies GmbH to focus on profitable growth in its core North American truckload and LTL, and global ocean and air businesses.

Capital Expenditures

• Full-year 2025 capital expenditures are expected to be in the range of $65 million to $75 million.
• Capital expenditures totaled $74.3 million for the full year 2024.
• The primary focus of capital expenditures includes strategic investments in proprietary technology and AI-driven automation to enhance productivity, expand gross margins, and increase operating leverage.