The HSBC for U.S.-China business banking.

• Deposit Accounts: Offers a variety of checking, savings, money market, and certificate of deposit accounts for individuals and businesses.
• Commercial Real Estate Loans: Provides financing for the acquisition, development, and refinancing of income-producing commercial properties.
• Commercial and Industrial Loans: Extends credit facilities, including lines of credit and term loans, to businesses for working capital and operational needs.
• Residential Mortgage Loans: Funds loans for the purchase or refinancing of owner-occupied residential properties.
• International Trade Finance: Delivers specialized services such as letters of credit and trade loans to facilitate cross-border transactions, especially with Asia.
• Treasury Management Services: Provides solutions for businesses to manage cash flow, streamline payments, and enhance financial operations.

East West Bancorp (EWBC) is a bank holding company that operates through its subsidiary, East West Bank. As a commercial bank, it serves a diverse customer base, including both businesses and individuals. Due to the nature of banking, specific "major customers" (especially individual companies) are not typically disclosed publicly. Instead, the bank describes its customer base by categories.

East West Bancorp primarily serves the following categories of customers:

1. Businesses with U.S.-Asia Trade and Domestic Operations: East West Bank specializes in serving companies that conduct business between the United States and Greater China, acting as a financial bridge. This category includes a wide range of small to medium-sized businesses and larger corporations across various industries (e.g., technology, manufacturing, wholesale trade) that seek commercial loans (C&I loans), treasury management, and trade finance services.
2. Real Estate Investors and Developers: A significant portion of East West Bank's loan portfolio is dedicated to commercial real estate. This customer segment includes individuals, partnerships, and corporate entities involved in acquiring, developing, and managing various types of commercial properties.
3. Individuals, Families, and High Net Worth Individuals: The bank provides a full suite of consumer banking services to individuals and families. This includes deposit accounts, residential mortgage loans, personal loans, and wealth management services for clients seeking to manage their personal finances and investments.

Dominic Ng, Chairman and Chief Executive Officer

Dominic Ng joined East West Bank in 1991, becoming CEO in 1992 and Chairman and CEO in 1998. He transformed East West from a $600 million savings and loan association into a global full-service commercial bank with over $78 billion in assets as of 2025. Before joining East West, Mr. Ng was President at Seyen Investment Inc., a local venture capital firm, and previously a Certified Public Accountant with Touche Ross (later Deloitte & Touche LLP). In 1998, he engineered East West Bank's sale in a management-led buyout, and its parent entity, East West Bancorp, went public in 1999. He has expanded the bank through several acquisitions of financial institutions.

Christopher J. Del Moral-Niles, Executive Vice President and Chief Financial Officer

Christopher J. Del Moral-Niles was appointed Executive Vice President and Chief Financial Officer in October 2023. Prior to East West, he served as the Chief Financial Officer for Associated Banc-Corp for a decade. His previous roles include Corporate Treasurer for First American (FAF) and President of First American Trust. He also served as a Senior Vice President and Director of Liability Management for Union Bank. Earlier in his career, Mr. Del Moral-Niles worked as an investment banker at both Merrill Lynch and Lehman Brothers.

Irene H. Oh, Executive Vice President and Chief Risk Officer

Irene H. Oh was appointed Executive Vice President and Chief Risk Officer in October 2023. She previously served as the company's Chief Financial Officer for over 13 years, from January 2010 to October 2023. Ms. Oh joined East West in 2004 and held various leadership roles in accounting and corporate finance. Before joining East West, she held positions at Goldman Sachs and Deloitte & Touche LLP.

Parker Shi, Executive Vice President and Chief Operating Officer

Parker Shi was appointed Chief Operating Officer in November 2021. He serves as Executive Vice President and Chief Operating Officer.

Douglas P. Krause, Chief Corporate Officer and Vice Chairman

Douglas P. Krause has served as Chief Corporate Officer and Vice Chairman since 2020. Prior to this role, he was the General Counsel at Metrobank and, before that, a legal officer at Jones Day.

East West Bancorp (EWBC) faces several key risks inherent in the banking industry, with a particular emphasis due to its specific business model and market focus. The most significant risks include:

1. Commercial Real Estate (CRE) Exposure: East West Bancorp has a notable concentration in commercial real estate (CRE) loans. As of June 30, 2025, approximately 37% of its loan book, totaling around $20.5 billion, was comprised of CRE loans, which is above the typical 30% threshold many banks aim to maintain. A significant portion of the bank's loan portfolio is secured by real estate, making it particularly vulnerable to a downturn in real estate markets. While the bank employs conservative underwriting practices and maintains a diverse property range with low average loan-to-value ratios, a softening in the real estate sector could still adversely impact its asset quality and financial performance.

2. U.S.-China Trade and Geopolitical Risks: East West Bancorp's business model is deeply entrenched in the U.S.-Asia trade corridor, with a significant concentration of clients involved in U.S.-China trade and cross-border commerce. This specialization exposes the bank to risks associated with tariff uncertainties and broader geopolitical tensions between the U.S. and China. Changes in tariffs or a decline in trade volumes could lead to increased costs, squeezed margins, and supply chain disruptions for its import/export clients, potentially resulting in credit stress. Furthermore, the bank's operations in Greater China, including branches in China and Hong Kong, expose its financial assets to fluctuations in currency exchange rates and other economic and political uncertainties in these regions.

3. Interest Rate Risk: East West Bancorp's financial performance is substantially dependent on net interest income, which is the difference between interest earned on assets and interest paid on liabilities. Consequently, variations in interest rates can materially and adversely affect its net interest income, net interest margin, deposit costs, loan origination volume, and overall profitability. The volatility of interest rates and mismatches in the interest reset dates between assets and liabilities are key factors contributing to this risk, potentially leading to margin compression if loan rates drop faster than deposit costs.

The intensifying "de-risking" and diversification strategies by governments and corporations aimed at reducing economic reliance on China pose a clear emerging threat. East West Bancorp's core business heavily relies on facilitating cross-border trade, investment, and financial flows between the United States and Greater China. A sustained or accelerating trend of companies shifting supply chains, manufacturing, and investment away from China, driven by geopolitical tensions and policy directives, could directly reduce the demand for EWBC's specialized banking services in this critical corridor. This would impact loan growth, trade finance volumes, and overall revenue streams from their primary market niche.

East West Bancorp (EWBC) primarily operates as a full-service commercial bank with a significant focus on commercial lending, residential lending, commercial real estate (CRE) lending, and cross-border banking, particularly between the United States and Asia. The company serves small and medium-sized businesses, business executives, professionals, and individuals.

The addressable markets for East West Bancorp's main products and services are sized as follows:

• U.S. Commercial Banking Market: The U.S. commercial banking market is estimated to be approximately $732.5 billion in 2025, with a forecast to reach $915.45 billion by 2030, growing at a compound annual growth rate (CAGR) of 4.56%. Another source indicates the market size of Commercial Banking in the U.S. was $1.5 trillion in 2024 and is projected to be $1.6 trillion in 2025. This market includes various services such as commercial lending, treasury management, and other banking services.
• U.S. Residential Lending (Home Loans/Mortgages): The U.S. home loan market reached $2.29 trillion in 2025 and is forecasted to grow to $3.02 trillion by 2030, with a 5.63% CAGR. For purchase mortgages specifically, the U.S. market is valued at $1,145.4 billion in 2025. Mortgage originations in the United States totaled $1.69 trillion in 2024.
• U.S. Commercial Real Estate (CRE) Lending: The total U.S. CRE mortgage market, as of the end of 2022, consisted of $4.5 trillion backed by income-producing properties and $470 billion in construction loans. Total commercial real estate mortgage borrowing and lending was estimated at $498 billion in 2024. Total commercial and multifamily loan originations are expected to climb to $583 billion in 2025. The broader U.S. Real Estate Loan Market (encompassing residential, commercial, and industrial properties) was valued at $3.5 trillion in 2024.
• Global and North American Trade Finance Market: The global trade finance market, representing the total value of facilitated trade transactions, was valued at $9.7 trillion in 2024. Another estimate places the global trade finance market at approximately $235.94 billion in 2024, projected to grow to $541.32 billion by 2035. North America holds a significant share in this market, valued at $4.5 trillion in 2023 and projected to reach $8.5 trillion by 2032 for the total market volume. For market size often referring to revenue/fees, the global trade finance market was valued at $54.12 billion in 2024. North America dominated the global trade finance industry in 2024 with a revenue share of over 26.8%. East West Bancorp's cross-border banking services specifically bridge the U.S. and Asian markets.

East West Bancorp (EWBC) is expected to drive future revenue growth over the next 2-3 years through several key strategies:

1. Net Interest Income (NII) Growth Driven by Loan and Deposit Expansion: The company anticipates full-year loan growth of 2-4% and has demonstrated balanced growth in both loans and deposits, with each increasing by 2% quarter-over-quarter in Q2 2025. This deposit-led growth funds loan expansion, optimizes the funding mix, and contributes to improved liquidity, directly impacting NII. Management has also highlighted quarter-over-quarter growth in net interest income. East West Bancorp projects an increase in net interest income estimates for the second half of 2025 and into 2026.
2. Expansion of Fee-Based Businesses: East West Bancorp has reported record fee income, with growth across all fee businesses, including wealth management, foreign exchange (FX), and derivatives. Specific contributors to fee income include commercial and consumer deposit-related fees, lending and loan servicing fees, foreign exchange income, wealth management fees, and customer derivative income. This diversification of revenue streams beyond traditional lending is a significant growth driver.
3. Strategic Focus on U.S.-Asia Cross-Border Banking: As the largest independent bank in the U.S. focused on bridging financial services between America and Asia, East West Bancorp leverages its unique market position to facilitate U.S.-Asia cross-border transactions. This specialization allows the bank to cater to a specific customer base and capitalize on related business opportunities.
4. Digital Banking Partnerships and Enhanced Payment Solutions: East West Bank has partnered with Worldpay to expand its payment solutions for commercial and business customers. This initiative aims to enhance in-store and online transaction capabilities, which can contribute to fee income growth and attract new business clients.

Share Repurchases

• East West Bancorp's Board of Directors authorized an additional $300 million for share repurchases on January 22, 2025, bringing the total current authorization to $329 million.
• In the fourth quarter of 2024, approximately 200 thousand shares were repurchased for $20 million.
• The company executed $143.082 million in share buybacks during 2024, following $82.174 million in 2023 and $99.99 million in 2022.

Share Issuance

• East West Bancorp's net common equity issued/repurchased for 2024 was $-0.14 billion, indicating net repurchases, and a decline in shares outstanding from 0.142 billion in 2023 to 0.140 billion in 2024.

Capital Expenditures

• East West Bancorp is committed to investing for the future to enhance long-term stockholder value, which typically includes investments in technology, branch infrastructure, and operational improvements for a financial institution.
• The bank's stated focus includes growing loans, deposits, and revenue, improving profitability, and investing for future growth.
• Specific dollar values for capital expenditures and expected upcoming year expenditures are not explicitly detailed in the available information.