Robert Half International Inc. provides staffing and risk consulting services in North America, South America, Europe, Asia, and Australia. The company operates through three segments: Temporary and Consultant Staffing, Permanent Placement Staffing, and Risk Consulting and Internal Audit Services. It places temporary services for accounting, finance, and bookkeeping; temporary and full-time office and administrative personnel consisting of executive and administrative assistants, receptionists, and customer service representatives; full-time accounting, financial, tax, and accounting operations personnel; and information technology contract professionals and full-time employees in the areas of platform systems integration to end-user technical and desktop support, including specialists in application development, networking and cloud, systems integration and deployment, database design and administration, and security and business continuity. The company also offers temporary and full-time employees in attorney, paralegal, legal administrative, and legal secretarial positions; and senior-level project professionals in the accounting and finance fields for financial systems conversions, expansion into new markets, business process re-engineering, business systems performance improvement, and post-merger financial consolidation. It is involved in serving professionals in the areas of creative, design, marketing, advertising, and public relations; and placing various positions, such as creative directors, graphics designers, web designers, media buyers, front end developers, copywriters, digital marketing managers, marketing analytics specialists, brand managers, and public relations specialists. The company provides internal audit, technology consulting, risk and compliance consulting, and business performance services. It serves clients and employment candidates. Robert Half International Inc. was founded in 1948 and is headquartered in Menlo Park, California.
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Here are 1-3 brief analogies for Robert Half (RHI):
- Robert Half is like **LinkedIn Jobs** or **Indeed**, but with a dedicated team of human recruiters who actively source, vet, and place specialized professionals in roles like finance, technology, and marketing.
- It's the **Accenture** or **Deloitte** of professional staffing, focusing on connecting businesses with temporary and permanent skilled talent in specific fields, rather than general consulting.
- Think of it as a **talent agency** for businesses, much like CAA or WME represents actors, but Robert Half connects companies with professionals like accountants, IT specialists, and administrative staff.
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Staffing Services
- Temporary and Contract Staffing: Supplies skilled professionals for short-term projects, interim support, or specific contract durations across various industries.
- Permanent Placement Staffing: Connects companies with qualified candidates for full-time, permanent positions across a wide range of professional fields.
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Consulting and Business Solutions
- Protiviti Consulting: Provides specialized project-based consulting in areas such as internal audit, risk and compliance, technology, and business process improvement.
- Managed Solutions: Offers outsourced teams or managed services for specific business functions, providing ongoing operational support and expertise.
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Robert Half (symbol: RHI) is a global staffing and consulting firm. Its business model primarily involves providing talent solutions and consulting services to other companies, rather than directly to individuals seeking employment.
Due to the nature of its business as a service provider with a vast and diversified client base, Robert Half does not publicly disclose a list of "major customers" by name, nor does it typically have customer concentration with a few large clients in the way a product manufacturer might. Its revenue is generated from thousands of businesses that utilize its staffing and consulting services.
Therefore, its customers are broadly defined as:
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Businesses Across Diverse Industries: Robert Half serves companies in virtually every sector, including finance and accounting, technology, marketing and creative, legal, administrative, and more. Any business needing to fill positions or requiring specialized project consulting can be a client.
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Companies of All Sizes: Its clientele ranges from small and medium-sized enterprises (SMEs) to large, multinational corporations. These companies seek temporary, project-based, or permanent talent solutions, as well as specialized consulting expertise through Protiviti, its consulting subsidiary.
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Organizations Seeking Talent & Expertise: The core need among Robert Half's customers is the demand for skilled professionals to address workforce gaps, manage projects, or provide specialized knowledge that is not available internally.
Because Robert Half's customer relationships are highly varied and confidential, specific names of client companies are not publicly available or typically disclosed.
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M. Keith Waddell, Vice Chairman, President and Chief Executive Officer
Mr. M. Keith Waddell became CEO of Robert Half in December 2019, having previously served as its Chief Financial Officer for 33 years. He was instrumental in launching Protiviti, the company's global internal audit and business, risk, and technology consulting subsidiary. Waddell has been a long-time advocate for investments in technology and innovation, including proprietary AI matching technology, to enhance the customer experience.
Michael C. Buckley, Executive Vice President, Chief Financial Officer
Mr. Michael C. Buckley was promoted to Executive Vice President, Chief Financial Officer in November 2019. He has held various positions within Robert Half International Inc. since 1995, including Vice President of Finance, Treasurer, and Controller of Corporate Accounting. He also serves as Co-Managing Director at Robert Half Deutschland GmbH & Co. KG.
Harold M. Messmer, Jr., Chairman of the Board
Mr. Harold M. Messmer, Jr. served as CEO of Robert Half for 33 years before transitioning to Executive Chairman in December 2019. He joined the company in 1986.
Paul F. Gentzkow, President and CEO, Talent Solutions
Mr. Paul F. Gentzkow was appointed President and CEO of Talent Solutions (formerly Staffing Services) in November 2019, after many years as President and Chief Operating Officer of Staffing Services.
Joseph A. Tarantino, President and CEO, Protiviti
Mr. Joseph A. Tarantino continues to serve as President and CEO of Protiviti, Robert Half's global business consulting and internal audit subsidiary.
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The public company Robert Half (symbol: RHI) faces several key risks to its business operations:
- Dependence on Economic and Labor Trends: Robert Half's financial performance is significantly influenced by the overall health of the global economy and prevailing labor market conditions. A slowdown in economic activity, reduced hiring, and decreased demand for both temporary and permanent staffing services directly impact the company's revenue and net income. The company's recent decline in service revenues and net income has been attributed to broader economic challenges and subdued hiring activity.
- Impact of Artificial Intelligence (AI) and Automation: The increasing adoption of AI and automation presents a substantial long-term risk to Robert Half's business model. Analysts suggest that temporary roles, particularly those in administrative and "back office" functions where Robert Half specializes, are highly susceptible to displacement by these technologies. This trend could lead to a decline in the company's addressable client base and fundamentally alter the demand for its staffing services.
- Intense Competition: Robert Half operates in a highly competitive and dynamic professional staffing and consulting industry. The company faces significant competition from large, global staffing firms such as ManpowerGroup, Randstad, and Adecco. Furthermore, its Protiviti subsidiary, which offers risk consulting and internal audit services, competes with "big four" accounting firms and numerous other evolving players, leading to intense pricing pressures and challenges in attracting clients and winning proposals.
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The increasing sophistication and adoption of **AI and automation in talent acquisition**, coupled with the **proliferation and growth of online freelance and gig economy platforms**, poses a clear emerging threat to Robert Half. These technologies and platforms empower companies to directly source, screen, and engage talent more efficiently and often at a lower cost, thereby reducing reliance on traditional human-led staffing agencies for candidate matching, placement, and project-based solutions. Examples include AI-powered applicant tracking systems automating initial candidate screening and matching, and specialized online marketplaces connecting businesses directly with skilled professionals for contract and project work, bypassing intermediaries.
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Robert Half (symbol: RHI) operates primarily in the specialized staffing and business consulting markets.
Addressable Markets for Robert Half's Main Products and Services:
Staffing Services (Temporary and Permanent Placement)
- U.S. Staffing Industry: The U.S. staffing industry is a significant market. Forecasts for 2025 estimate its size to be approximately $188.7 billion to $198.7 billion.
- Global Staffing Market: The global recruitment and staffing market size is estimated at around $519.85 billion in 2024, with projections to reach approximately $650 billion to $1,288.6 billion by 2025. Specifically, the global contract or temporary staffing services market is valued at approximately $480.15 billion in 2025.
Consulting Solutions (Management Consulting and IT Consulting)
- U.S. Management Consulting Market: The U.S. management consulting market size is estimated to be between approximately $125.56 billion and $407.3 billion in 2025. Another estimate valued the market at $141.36 billion in 2023, projected to reach $279.10 billion by 2033.
- Global IT Consulting Market: The global IT consulting market size is expected to reach between approximately $78.03 billion and $117.1 billion in 2025. However, some broader estimates for the IT Consulting Services Market indicate a value of approximately $561.8 billion in 2024, projected to reach $906.47 billion by 2032, and an Information Technology Consulting Services Market size of $1,094.01 billion in 2025. North America alone contributes a substantial share to the global IT consulting market.
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Robert Half International (RHI) anticipates several key drivers for revenue growth over the next 2-3 years, stemming from broader market improvements and strategic internal initiatives.
- Improving Macroeconomic Conditions and Business Confidence: A rebound in general business confidence and more favorable macroeconomic conditions are expected to lead to increased hiring activity and new project starts. This positive shift is a fundamental driver for Robert Half's talent solutions and consulting services, with management forecasting a return to sequential revenue growth for contract talent.
- Continued Growth and Expansion of Protiviti: The company's Protiviti consulting segment is a significant growth engine. It has demonstrated strong performance, particularly in regulatory risk and compliance and internal audit solutions for financial services. A growing pipeline of projects for Protiviti and anticipated margin improvements in 2026 are expected to contribute to future revenue expansion.
- Strategic Investments in Technology and Artificial Intelligence (AI): Robert Half is actively investing in technology and innovation, including AI, to enhance its core business capabilities. These investments aim to capitalize on the increasing demand for tech-enabled staffing solutions, positioning the company for future growth in a evolving market.
- Meeting Demand for Specialized Talent and Flexible Workforce Solutions: Robert Half's focus on specialized talent solutions across sectors such as finance and accounting, technology, legal, and administrative roles positions it to benefit from ongoing demand. The increasing client preference for flexible resources and the impact of an aging workforce are expected to drive demand for the company's contract and permanent placement services.
- Global Expansion and Market Diversification: Leveraging its established global footprint, Robert Half has opportunities to further expand into emerging international markets. This expansion, potentially augmented by strategic partnerships and acquisitions, is aimed at driving revenue growth and diversifying its client base across different geographies.
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Share Repurchases
- Robert Half repurchased approximately $249 million of its common stock, or 3.5 million shares, during 2024.
- In 2023, the company repurchased approximately 3 million shares for $232 million. Additionally, $26 million in share repurchases were made in connection with employee stock plans during 2023.
- In 2022, total share repurchases amounted to $319.897 million. This included $26 million in repurchases related to employee stock plans.
- Robert Half funded share repurchases primarily with cash generated from operations.
Share Issuance
- No significant dollar amount of shares issued for capital raising purposes by third parties was identified in the last 3-5 years.
Inbound Investments
- No information is available regarding large inbound investments made in Robert Half by third parties over the last 3-5 years.
Outbound Investments
- No information is available regarding significant strategic investments made by Robert Half in other companies during the last 3-5 years.
Capital Expenditures
- Capital expenditures, reflecting net cash used in investing activities, were $87 million in 2024.
- Capital expenditures, reflecting net cash used in investing activities, were $112 million in 2023. The company had anticipated 2023 capital expenditures to be between $80 million and $90 million, largely focused on software initiatives and technology infrastructure, including capitalized costs for cloud computing arrangements.
- In 2022, capital expenditures, reflecting net cash used in investing activities, were $104 million. In 2021, they were $59 million.