Here are 1-2 brief analogies for The Hartford (HIG):

• The MetLife of business insurance and employee benefits.

• The Travelers for small business insurance and employee benefit programs.

• Commercial Lines Insurance: Offers property, casualty, and specialty insurance solutions to small, mid-size, and large businesses, including workers' compensation, general liability, and commercial auto.
• Personal Lines Insurance: Provides automobile and homeowners' insurance policies directly to individuals.
• Group Benefits: Delivers employer-sponsored life, disability, and accidental death and dismemberment (AD&D) insurance, along with absence management services.
• Hartford Funds: Manages and distributes a diverse array of mutual funds, exchange-traded funds (ETFs), and other investment products to institutional and individual investors.

The Hartford Financial Services Group, Inc. (symbol: HIG) primarily sells its insurance products and services to other companies (businesses and employers), although it also has a significant personal lines segment serving individuals.

Due to the highly diversified nature of its commercial client base, which spans numerous industries and company sizes, Hartford Insurance does not publicly disclose the specific names of its major business customers. Instead, its customer base consists of a vast number of businesses across different segments.

Hartford's major categories of business customers include:

• Small and Mid-Sized Businesses: This is a very significant segment for Hartford's Commercial Lines. These businesses purchase various property & casualty insurance products, including general liability, commercial property, workers' compensation, and business auto insurance. They operate across a wide array of industries, such as manufacturing, retail, services, construction, and more.
• Employers (for Group Benefits): Businesses of all sizes that purchase group life insurance, group disability insurance, and voluntary benefits (like accident, critical illness, and hospital indemnity) for their employees. Hartford partners with these employers to provide benefit solutions to their workforce.
• National Accounts and Specialty Markets: While a smaller portion of their overall commercial book, Hartford also serves larger corporations and organizations requiring more complex and tailored insurance solutions for specific risks or industries.

Christopher J. Swift, Chairman and CEO

Christopher J. Swift became CEO of The Hartford in 2014 and Chairman in 2015, leading the company's transformation to focus on property and casualty insurance, group benefits, and mutual funds. He expanded the company's reach through strategic acquisitions, including Aetna's U.S. group life and disability business in 2017 and The Navigators Group, Inc. in 2019. Swift joined The Hartford in March 2010 as executive vice president and chief financial officer. Before joining The Hartford, he held senior leadership and finance roles at American International Group (AIG). He began his career as a certified public accountant at KPMG LLP, eventually heading their Global Insurance Industry Practice. Swift holds an undergraduate degree in accounting from Marquette University.

Beth Costello, Chief Financial Officer & Executive Vice President

Beth Costello is The Hartford's Chief Financial Officer and Executive Vice President, responsible for finance, treasury, capital, accounting, and investor relations. She joined The Hartford in April 2004. Prior to her current role, Costello served as president of The Hartford's former Talcott Resolution business from 2012 to 2014, overseeing its legacy annuity business. She also held positions as senior vice president and controller. Before joining The Hartford, Costello was a senior manager at Deloitte & Touche LLP and a partner at Arthur Andersen LLP. She earned a bachelor's degree in business administration from Bryant University and is a certified public accountant.

A. Morris "Mo" Tooker, President

A. Morris "Mo" Tooker was named President of The Hartford in early 2025. In November 2023, he was appointed head of Commercial Lines, while retaining his oversight of Middle & Large Commercial, Global Specialty, and Enterprise Sales & Distribution. Tooker joined The Hartford in 2015 as chief underwriting officer and later became head of middle market. Before joining The Hartford, he served as president of General Reinsurance Corp.

Don Hunt, General Counsel and Head of Law, Compliance & Government Affairs

Don Hunt assumed the role of General Counsel and Head of Law, Compliance & Government Affairs at The Hartford, effective March 1, 2024, succeeding David Robinson. He joined The Hartford in 2007 and previously served as deputy general counsel and corporate secretary. Prior to his time at The Hartford, Hunt was a senior attorney for the U.S. Securities and Exchange Commission.

Jeffery Hawkins, Chief Data, AI and Operations Officer

Jeffery Hawkins was appointed as The Hartford's Chief Data, AI and Operations Officer in a leadership restructuring announced in March 2025. In this role, he brings extensive expertise to support the company's commitment to technology and efficiency.

The clear emerging threat to Hartford Insurance (HIG) is the proliferation and growing market penetration of Insurtech companies. These technology-driven startups leverage advanced analytics, artificial intelligence, machine learning, and streamlined digital platforms to offer insurance products and services that often feature more personalized underwriting, faster claims processing, and a superior digital-first customer experience. Unlike traditional insurers, Insurtechs are built from the ground up with technology as their core competency, allowing them to potentially operate with lower overheads and greater agility. Companies like Lemonade (homeowners, renters), Root Insurance (auto), and others are directly competing in personal and some small commercial lines, threatening to erode market share from established players like HIG by offering more efficient, transparent, and user-friendly alternatives. This shift is comparable to how Netflix disrupted Blockbuster by offering a more convenient and technologically advanced service model.

• U.S. Property and Casualty Insurance Market: The aggregated direct premiums written for U.S.-domiciled property and casualty insurers reached approximately $1.05 trillion in 2024.
  • U.S. Commercial Lines Insurance Market: Within the broader P&C market, aggregated premiums for commercial business lines in the U.S. totaled $502.35 billion in 2024.
  • U.S. Personal Lines Insurance Market: The personal lines of business, which include homeowners, farmowners, and private auto insurance, amounted to $534.92 billion in 2024 in the U.S.
• U.S. Group Benefits Market (Group Health Insurance): A significant portion of The Hartford's group benefits offerings, the U.S. group health insurance market, was estimated at $1.41 trillion in 2024 and is projected to grow to $1.61 trillion by 2030. The broader U.S. employee benefits industry, which includes various types of benefits, is estimated to exceed $3 trillion annually, with the health insurance component alone estimated at $2.55 trillion.

1. Robust Growth in Commercial Lines: The Property & Casualty (P&C) segment, particularly Commercial Lines, is anticipated to be a primary revenue driver. The company has shown strong premium growth in this area, with notable expansion in its small commercial and Excess & Surplus (E&S) binding segments. This growth is supported by disciplined underwriting and a generally supportive market environment for commercial insurance.
2. Strategic Pricing and Underwriting Discipline: The Hartford is implementing and benefiting from renewal written price increases across its P&C segments, including commercial property, auto, and homeowners insurance. These strategic pricing actions, combined with strong underwriting practices, contribute to increased earned premiums and improved margins, thereby boosting revenue.
3. Expansion and Product Innovation in Personal Lines and Group Benefits: The company aims to grow new business and expand its product offerings in both Personal Lines and Group Benefits. This includes launching new products, such as umbrella coverage in personal lines, and focusing on high-growth market segments like small and mid-sized employers within Group Benefits. Enhanced customer experience and digital engagement are also key to this expansion.
4. Investments in Technology and Data Analytics: The Hartford is making strategic investments in technology, including AI-driven products, advanced underwriting capabilities, and digital platforms. These investments are designed to enhance operational efficiencies, improve risk selection, strengthen competitive advantages, and facilitate the acquisition of new business, all of which are expected to contribute to revenue growth.
5. Growth in Net Investment Income: An increase in net investment income is identified as a significant driver of future revenue. This growth is expected to stem from higher levels of invested assets and the strategic reinvestment of funds at more favorable interest rates.

Share Repurchases

• The Hartford has consistently repurchased at least $300 million worth of its own shares every quarter since the second quarter of 2021. In Q1 and Q2 2025, $400 million was repurchased in each quarter, with a projected $1,600 million for the full year 2025.
• As of September 30, 2025, the company had $1.95 billion remaining on its share repurchase authorization, which is effective through December 31, 2026.
• In Q2 2024, a new $3.3 billion share repurchase program was authorized, effective from August 1, 2024, through the end of 2026. In 2023, the company returned $1.4 billion through share repurchases.

Outbound Investments

• The Hartford generally maintains a cautious approach towards mergers and acquisitions (M&As).
• The most recent acquisition mentioned in detail, Y-Risk, occurred in December 2018, falling outside the 3-5 year specified period.

Capital Expenditures

• Capital expenditures for the trailing twelve months ended June 2025 were -$112 million.
• The company's capital expenditures coverage peaked at 52.0x in June 2025 and reached its 5-year low of 19.6x in December 2023.
• Strategic investments in technology and data integration, including with partners like Workday, are a primary focus to enhance operational efficiencies and drive revenue growth.