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Here are 1-3 brief analogies to describe Global Industrial (GIC):

• Amazon for industrial and business supplies.
• Like Grainger for MRO (Maintenance, Repair, and Operations) and industrial equipment.

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• Material Handling Equipment: Products designed for the movement, storage, control, and protection of materials, goods, and products.
• Storage and Shelving Solutions: Systems and units for organizing, storing, and accessing various items within industrial and commercial settings.
• Safety and Security Products: A range of items focused on ensuring workplace safety, personal protection, and property security.
• Janitorial and Maintenance Supplies: Consumables and equipment for cleaning, upkeep, and waste management in commercial and industrial facilities.
• Office and Furniture Products: A selection of desks, chairs, cabinets, and general supplies for outfitting office and administrative spaces.
• Outdoor and Grounds Equipment: Tools and machinery for the maintenance, landscaping, and management of exterior commercial properties.

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Global Industrial (symbol: GIC) primarily sells to other companies (Business-to-Business or B2B).

According to its financial filings, including its latest 10-K report, Global Industrial does not have any single customer that accounts for 10% or more of its consolidated net sales. This indicates a highly diversified and fragmented customer base, rather than reliance on a few "major" individual customer companies. Therefore, specific names of major customer companies cannot be listed.

Instead, Global Industrial serves a wide array of businesses, institutions, and government agencies across numerous sectors. The primary categories of customers it serves include:

• Industrial and Commercial Businesses: This broad category includes companies involved in manufacturing, wholesale, and general commercial operations, needing products for production, warehousing, and day-to-day business functions.
• Institutional and Public Sector Entities: This encompasses organizations such as educational institutions (schools, universities), healthcare facilities (hospitals, clinics), and various government agencies (federal, state, and local).
• Service and Retail Businesses: This includes businesses in the retail sector, hospitality industry (hotels, restaurants), and other service-oriented operations that require supplies for maintenance, operations, and customer service.

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Anesa Chaibi, Chief Executive Officer

Anesa Chaibi became the Chief Executive Officer of Global Industrial in February 2025. She brings over 30 years of executive leadership experience in the industrial B2B sector. Her previous roles include serving as Operating Partner and Chief Transformation Officer at Coalesce Capital Management, a private equity firm, and as an Industry Advisor to Warburg Pincus, also a private equity firm. Chaibi has also held CEO positions at CoolSys, Inc., Optimas Solutions, and HD Supply Facilities Maintenance, and began her career at General Electric. Her background demonstrates a pattern of managing companies, including those backed by private equity firms.

Tex Clark, Senior Vice President, Chief Financial Officer

Tex Clark joined Global Industrial in 2007 and was promoted to Chief Financial Officer in 2016. He has held various senior financial positions within the company, including Controller Industrial Products Group, Director of Finance, and Manager of Financial Planning & Analysis. Clark is highly experienced in end-to-end M&A management, encompassing business valuation, due diligence, contract negotiation, and integration on both the buy and sell sides. Prior to Global Industrial, he served as a Senior Financial Analyst at TigerDirect.com. He also co-founded a Med Tech firm, Radiation Shield Technologies, where he served as Director of Business Development.

Richard B. Leeds, Executive Chairman of the Board

Richard B. Leeds has been with Global Industrial for over 35 years. He served as Chairman and CEO from 1995 to 2016 and as Interim CEO from August 2024 to February 2025. He was instrumental in guiding the company from its IPO in 1995 to becoming a Fortune 1000 leading international multichannel merchant.

Claudia Hughes, Senior Vice President, Chief Sales Officer

Claudia Hughes joined Global Industrial in 2021. Before this, she spent 27 years at Office Depot, where she held positions of increasing responsibility, including Senior Vice President, US Field Sales. Her expertise spans B2B Sales, Sales Leadership, and Sales Operations, with a focus on data-driven results.

Manoj Shetty, Senior Vice President, Chief Information Officer

Manoj Shetty joined Global Industrial in 2000 and has held several Information Technology roles within the company. Prior to joining Global Industrial, he worked at Mercator (which was later acquired by IBM) and in the manufacturing sector.

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1. Persistent Gross Margin Variability due to Macroeconomic Headwinds and Tariffs: Global Industrial's revenue growth is closely tied to general macroeconomic activity and U.S. GDP growth, making it vulnerable to economic uncertainties and weak industrial demand. New tariffs and ongoing trade uncertainties pose a risk to input costs and supply chain stability, leading to persistent gross margin variability, which has been identified as a significant risk.
2. Intense Competition in the North American MRO Market: The maintenance, repair, and operations (MRO) market in North America is highly competitive and fragmented, dominated by large players such as Grainger, Fastenal, and MSC Industrial. This competitive landscape can exert pressure on pricing, market share, and profitability.
3. Integration Challenges and Margin Impact from Acquisitions: The acquisition of Indoff LLC in May 2023 has negatively impacted Global Industrial's operating margins and has been noted for distracting management from the expansion of higher-margin Private Label brands. This strategic misstep reduced operating margins for the combined entity by over 200 basis points.

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The clear emerging threat for Global Industrial (GIC) is the aggressive expansion of Amazon Business in the B2B industrial supplies market.

Amazon Business leverages Amazon's unparalleled e-commerce infrastructure, vast logistics network, technological prowess, and extensive customer base to offer competitive pricing, an enormous product selection, and streamlined purchasing experiences to businesses. This platform is actively displacing traditional industrial distributors by providing a more efficient and often lower-cost alternative, putting significant competitive pressure on companies like Global Industrial that operate within the established distribution model.

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Global Industrial (symbol: GIC) operates as a value-added distributor of industrial equipment and supplies, primarily serving businesses and the public sector across North America, including the United States and Canada.

The company's main product and service categories include maintenance, repair, and operating (MRO) products, material handling equipment, storage and shelving, safety and security products, and janitorial and facility maintenance supplies.

The addressable markets for Global Industrial's main products and services are sized as follows:

• Industrial Distribution (MRO Products and Supplies):

  • The North America industrial distribution market was valued at approximately USD 3.47 trillion in 2024 and is projected to reach around USD 5.02 trillion by 2033.
  • The U.S. industrial distribution market was approximately USD 2.94 trillion in 2024, with projections to reach around USD 4.24 trillion by 2034.
  • The North America Maintenance, Repair, and Operations (MRO) distribution market was estimated at USD 161.70 billion in 2024. This market is expected to grow to USD 1,111.77 billion by 2032.
  • The United States MRO market is estimated at USD 93.17 billion in 2025, and is expected to reach USD 101.71 billion by 2030.
  • The Industrial Supplies Wholesaling market in the U.S. was valued at USD 111.5 billion in 2024, and USD 112.5 billion in 2025.

• Material Handling Equipment:

  • The U.S. Material Handling Equipment Distributors market was valued at USD 58.2 billion in 2024 and is projected to be USD 59.9 billion in 2025.
  • The United States automated material handling market size was USD 41.81 billion in 2025, and is forecast to climb to USD 70.11 billion by 2030.
  • The overall United States Material Handling Market is estimated to reach US$60.187 billion by 2030 from US$46.811 billion in 2025.

• Storage and Shelving:

  • The United States self-storage market is expected to reach USD 45.41 billion in 2025 and grow to USD 57.53 billion by 2030. Another source estimates the market at approximately USD 44.50 billion in 2024, projected to reach around USD 57.52 billion by 2034.

• Safety and Security Products:

  • The Safety Equipment & Supplies Distributors market in the U.S. was valued at USD 24.3 billion in 2024 and is estimated at USD 24.2 billion in 2025.
  • The U.S. workplace safety market generated USD 4,915.0 million in revenue in 2024 and is expected to reach USD 10,463.4 million by 2030.
  • The US Personal Protective Equipment (PPE) Market was valued at 11873.5 USD Billion in 2024 and is anticipated to reach 22349.0 USD Billion by 2035.

• Janitorial and Facility Maintenance Products:

  • The Janitorial Equipment Supply Wholesaling market in the U.S. was valued at USD 30.9 billion in 2024 and is projected to be USD 31.8 billion in 2025.
  • The global janitorial supplies market was estimated at USD 68.84 billion in 2024 and is projected to reach USD 94.47 billion by 2030. North America held the largest revenue share in this market in 2024, at about 33%.

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Here are 3-5 expected drivers of future revenue growth for Global Industrial (GIC) over the next 2-3 years:

1. Targeting and Growth of Large Strategic Accounts and Specific Industries: Global Industrial is intentionally shifting its go-to-market strategy to prioritize and grow relationships with large strategic accounts and specific industries, while reducing its reliance on smaller, transactional customers. This strategic pivot is expected to foster deeper customer relationships, enhance customer retention, and drive a greater "share of wallet" within these higher-value segments.
2. Continued Strong Performance and Expansion in Canadian Operations: The company has demonstrated robust growth in its Canadian operations, with significant year-over-year increases in local currency revenue. Investments made in expanding distribution capacity, enhancing supply chain efficiencies, and developing its workforce in Canada are yielding substantial operating leverage and are anticipated to continue contributing to overall revenue growth.
3. Strategic Pricing Actions: Global Industrial has implemented positive pricing actions, partly in response to tariff fluctuations and as a component of its strategic customer focus. These pricing strategies have supported gross margins and are expected to continue playing a role in revenue generation.
4. Investments in CRM Systems and Supply Chain Optimization: The company is actively investing in the implementation of a new Customer Relationship Management (CRM) system and optimizing its processes and technologies to improve customer service efficiency. These enhancements are designed to streamline customer engagement and deepen relationships, indirectly driving revenue through improved satisfaction and retention.
5. Expansion of Product Solutions and MRO Capabilities, Potentially Augmented by Strategic Acquisitions: Global Industrial plans to expand its product solutions and broaden its Maintenance, Repair, and Operations (MRO) capabilities. This expansion aims to attract new customers and deepen engagement with existing ones by offering a wider breadth of offerings. Furthermore, the company maintains a strong, debt-free balance sheet and has expressed an appetite for strategic mergers and acquisitions to scale and grow its MRO capabilities.

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Share Repurchases

• Global Industrial Company had an authorized share repurchase program, approved in July 2018, for up to two million shares of its common stock.
• For the nine months ended September 30, 2020, the company repurchased approximately 392,337 common shares for $7.2 million under its authorization.
• No shares were repurchased during 2022, 2023, and 2024, and approximately 1,375,000 shares remain authorized for future repurchase under the program.

Share Issuance

• The number of shares outstanding increased from 37.5 million in 2020 to 38.4 million as of October 2025.
• Net share issuances for stock-based compensation were $1.7 million in 2024, $1.5 million for the nine months ended September 30, 2024, and $1.5 million for the nine months ended September 30, 2025.
• Compensation costs related to non-qualified stock options were $0.5 million in 2024, $0.9 million in 2023, and $1.3 million in 2022.

Outbound Investments

• On May 19, 2023, Global Industrial Company acquired 100% of the outstanding equity interests of Indoff LLC, a business-to-business direct marketer, for approximately $72.6 million in cash.
• In the second quarter of 2025, the company closed a small acquisition, valued at $4.3 million, to provide value-added services to a product line.

Capital Expenditures

• Capital expenditures were $6.3 million in 2020, $4.7 million in 2021, $6.4 million in 2022, $8.2 million in 2023, and $4.7 million in 2024.
• For the second quarter of 2025, capital expenditures were $1.4 million.
• Expected capital expenditures for the full year 2025 are in the range of $2 million to $3 million, primarily focused on maintenance-related investments and equipment within the distribution network.