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Here are 1-3 brief analogies to describe EverCommerce (EVCM):

• Intuit for service businesses: EverCommerce provides a suite of essential software and business management tools specifically for various service-based companies, much like Intuit does for small businesses broadly.
• Shopify for local service businesses: It offers an integrated platform and tools for service providers to manage their operations, scheduling, and payments, similar to how Shopify empowers e-commerce businesses to run their online stores.

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• Business Management Software: Provides comprehensive software solutions for scheduling, CRM, invoicing, and field service management, tailored for specific service industries.
• Marketing Technology Solutions: Offers tools like online booking, website development, SEO, and reputation management to help service businesses attract and retain customers.
• Integrated Payment Processing: Delivers embedded payment solutions that seamlessly integrate with their business management software, facilitating transactions for their clients.

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EverCommerce (symbol: EVCM) sells primarily to other companies (Business-to-Business or B2B).

EverCommerce provides integrated software and service solutions to a highly fragmented base of tens of thousands of small and medium-sized businesses (SMBs) across various service industries. Due to the nature of their business model, they do not have a few "major customer companies" that represent a significant portion of their revenue, nor are their direct customers typically publicly traded entities. Therefore, it is not possible to list specific major customer companies with public symbols.

Instead, EverCommerce's customers fall into broad categories of service-based businesses, which they refer to as "ecosystems":

• Home & Field Services: These include businesses such as plumbers, HVAC technicians, electricians, landscapers, pest control services, cleaning companies, general contractors, and restoration services.
• Health Services: This category encompasses various healthcare providers like dental practices, chiropractic offices, physical therapists, optometrists, medical spas, and mental health professionals.
• Fitness & Wellness: Customers in this ecosystem include gyms, fitness studios, yoga studios, spas, salons, and barbershops.

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• Fortis

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Eric Remer, Chief Executive Officer

Eric Remer is the Chief Executive Officer of EverCommerce. Prior to EverCommerce, he co-founded and served as CEO of PaySimple, guiding its growth from a startup to a $50 million revenue company. He also founded and was part of the management teams for the Conclave Group, a direct marketing services company, and I-Behavior, a behavioral targeting and database marketing organization. I-Behavior successfully sold its online division, Acerno, to Akamai and its offline data division to the KBM Group.

Matt Feierstein, President

Matt Feierstein is the President of EverCommerce, overseeing business operations and revenue for its subsidiaries. He brings over twenty years of cross-functional management experience in the online software space, including seven years as President of PaySimple and four years as COO of IAC's Pronto division. He also held senior management roles at various small business startups in the service and retail industries.

Ryan Siurek, Chief Financial Officer

Ryan Siurek was appointed Chief Financial Officer of EverCommerce effective September 6, 2024. He previously served as the company's Chief Accounting Officer since July 2023. With over 30 years of finance and accounting operational experience in public companies, his background includes serving as Chief Accounting Officer at Biodesix, Inc., a publicly traded lung diagnostics solutions company. He also held the role of Senior Vice President and Chief Accounting Officer at Vail Resorts, where he facilitated the integration of 28 resorts and expanded global accounting operations. Prior to that, he held various leadership and executive roles in accounting and finance at Sprint Corporation, covering prepaid, wholesale, and enterprise solutions divisions.

Lisa Storey, Chief Legal Officer

Lisa Storey is the Chief Legal Officer at EverCommerce, bringing over a decade of legal expertise. Before joining EverCommerce, she was Associate General Counsel at Air Methods, a large air ambulance company in the U.S., where she contributed to the growth of the legal team during periods of organic expansion and numerous acquisitions. She also practiced healthcare regulatory law at Arent Fox and Davis Graham & Stubbs, focusing on M&A, litigation, and compliance. Storey was instrumental in EverCommerce's completion of 51 acquisitions and its initial public offering.

Ellora Sengupta, Chief Information Officer

Ellora Sengupta is the Chief Information Officer of EverCommerce, responsible for corporate systems, infrastructure, security, and data analytics. A recipient of the 2022 Bay Area CIO of the Year ORBIE award, she has more than 25 years of experience leading information technology and digital transformation at organizations ranging from startups to large enterprises, including Procore Technologies, Samsara, Workday, and Cisco.

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The key risks to EverCommerce's business are:

1. High Debt and Financial Leverage: EverCommerce carries a substantial debt load, estimated at approximately $1.2 billion. Servicing this debt, especially in a persistent high-interest-rate environment, is expensive and directly impacts the company's cash flow. The Debt-to-Adjusted EBITDA multiple is around 6.78x, indicating a significant reliance on continued EBITDA growth to maintain its leverage ratio and increasing financial risk.
2. Risks Associated with Acquisition-Centric Growth Strategy: EverCommerce employs an aggressive "roll-up" strategy, acquiring numerous smaller software companies. This approach presents challenges such as identifying suitable acquisition targets, effectively executing and integrating acquired businesses, retaining key personnel after acquisitions, managing potential undisclosed liabilities, and achieving the anticipated synergies. These integration and execution risks can impede the company's strategic objectives and financial performance.
3. Slowing Revenue Growth and Intense Competition: The company has experienced a slowdown in its top-line revenue growth, with some projections indicating negative revenue growth in 2025. This deceleration is influenced by factors such as rebate softness, headwinds from legacy products, general usage-based revenue volatility, and a challenging U.S. consumer economic outlook. Furthermore, EverCommerce operates in fiercely competitive markets, facing pressure from both established industry players and numerous point solution competitors.

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The clear emerging threat to EverCommerce comes from larger, horizontally-focused fintech and technology companies that are aggressively building deeply integrated, all-in-one software, payments, and often hardware ecosystems for small and mid-sized businesses (SMBs). Companies like Block (Square) are expanding rapidly beyond their core payment processing into comprehensive business management solutions, including scheduling, point-of-sale, payroll, marketing, and even financial services (e.g., lending, banking). This trend offers a potentially more unified, streamlined, and cost-effective operating system for SMBs, leveraging existing customer bases and deeper financial resources to integrate a broader suite of services than EverCommerce, which primarily grows through acquiring and integrating numerous vertical-specific software brands. This integrated ecosystem approach could attract SMBs seeking to simplify their operations with a single, comprehensive vendor, diminishing the value proposition of EverCommerce's aggregated solutions.

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EverCommerce (EVCM) operates in significant addressable markets for its vertically-tailored SaaS solutions, primarily focusing on Home & Field Services and Health Services. The company previously also served the Fitness & Wellness sector but divested these solutions in March 2024.

As of 2020, the estimated total addressable market (TAM) for EverCommerce's solutions for service small and medium-sized businesses (SMBs) was approximately $1.3 trillion globally. A substantial portion of this market is located in North America (United States and Canada), with an estimated size of $520 billion.

Breaking down the North American market opportunities further (as of 2020):

• Home Services: $59 billion
• Health Services: $84 billion
• Fitness & Wellness: $21 billion (Note: EverCommerce divested its Fitness solutions in March 2024, shifting its focus from this market segment.)

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EverCommerce (EVCM) is anticipated to drive future revenue growth over the next 2-3 years through several key strategies:

1. Acceleration of Payments Adoption and Utilization: EverCommerce is prioritizing the acceleration of payments adoption and utilization across its platform. The company's strategy involves integrating embedded payments directly into its business management software, which is expected to enhance value for customers and drive additional revenue and margin expansion. This focus is evident in the continued growth of Total Payments Volume (TPV), which expanded to approximately $13 billion in Q3 2025.
2. Cross-selling and Upselling of Multiple Solutions: A significant driver of growth is the company's ability to cross-sell and upsell additional features, services, and products to its existing customer base, often leading with payments. EverCommerce reported substantial year-over-year growth in Q3 2025 for customers enabled for more than one solution (33% growth, reaching 276,000 customers) and those actively utilizing multiple solutions (32% growth, reaching 116,000 customers). This multi-solution strategy continues to gain momentum and exceed guidance.
3. Strategic Investments in AI and Product Innovation: EverCommerce is making strategic investments in its SaaS solutions, including AI initiatives, to enhance its offerings and accelerate growth. The acquisition of AI platform ZyraTalk in Q3 2025 is a key move, positioning EverCommerce to provide AI-forward solutions for service SMBs, particularly in the field service management industry. This focus on AI-driven workflows and product integrations is expected to drive future growth.
4. Focus on Core Vertical SaaS Solutions through Divestitures: The company is narrowing its operational focus by divesting non-core assets, such as its fitness solutions and Marketing Technology Solutions segment. This streamlining allows EverCommerce to concentrate on providing best-in-class AI-powered vertical software, which management believes is the most effective path to maximize long-term growth and margin accretion.

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Share Repurchases

• In June 2022, EverCommerce initiated a $50 million share repurchase program.
• The repurchase authorization was increased to $200 million by May 2024, extended through December 31, 2025, with approximately $136 million spent repurchasing 14.6 million shares as of May 21, 2024.
• By November 2025, the total authorization was further increased to $300 million, extended through December 31, 2026, and the company repurchased $29.1 million in Q3 2025 and $60.9 million year-to-date 2025.

Share Issuance

• EverCommerce conducted its Initial Public Offering (IPO) in July 2021, offering 19,117,648 shares of common stock at $17.00 per share.
• In November 2021, the company launched a follow-on public offering of 11,000,000 shares of its common stock.

Inbound Investments

• Entities affiliated with Silver Lake, an existing stockholder, purchased 4,411,764 shares of common stock in a private placement at the IPO price of $17.00 per share in July 2021, totaling approximately $75.0 million.

Outbound Investments

• EverCommerce acquired Socius Marketing for $15.7 million in October 2020.
• In 2021, the company acquired DrChrono Inc. in November and Timely in July to expand its health and beauty industry solutions respectively.
• A significant acquisition in September 2025 was ZyraTalk, an AI Agentic platform company, for $36.1 million, aimed at accelerating AI capabilities across its SaaS solutions.

Capital Expenditures

• EverCommerce reported capital expenditures of $13 million in 2020, $15 million in 2021, $18 million in 2022, $23 million in 2023, and $19 million in 2024.
• Capital expenditures for the trailing twelve months as of October 2024 were $2.9 million.
• The primary focus of capital expenditures is generally associated with investments in product and technology to support growth and operational efficiency within its SaaS solutions.