Bank of Hawaii Corporation operates as the bank holding company for Bank of Hawaii that provides various financial products and services in Hawaii, Guam, and other Pacific Islands. It operates in three segments: Consumer Banking, Commercial Banking, and Treasury and Other. The Consumer Banking segment offers checking, savings, and time deposit accounts; residential mortgage loans, home equity lines of credit, automobile loans and leases, personal lines of credit, installment loans, small business loans and leases, and credit cards; private and international client banking, investment, credit, and trust services to individuals and families, and high-net-worth individuals; investment management; institutional investment advisory services to corporations, government entities, and foundations; and brokerage offerings, including equities, mutual funds, life insurance, and annuity products. This segment operates 54 branch locations and 307 ATMs throughout Hawaii and the Pacific Islands, and a customer service center, as well as through online and mobile banking. The Commercial Banking segment provides corporate banking, commercial real estate loans, commercial lease financing, auto dealer financing, and deposit products. It offers commercial lending and deposit products to middle-market and large companies, and government entities; commercial real estate mortgages to investors, developers, and builders; and international banking and merchant services. The Treasury and Other segment offers corporate asset and liability management services, including interest rate risk management and foreign exchange services. Bank of Hawaii Corporation was founded in 1897 and is headquartered in Honolulu, Hawaii.
AI Generated Analysis | Feedback
Here are 1-3 brief analogies for Bank of Hawaii (BOH):
- Bank of America for Hawaii
- JPMorgan Chase for the Hawaiian islands
AI Generated Analysis | Feedback
- Deposit Accounts: Offers various checking, savings, money market, and certificate of deposit accounts for individuals and businesses.
- Lending Services: Provides a range of loans including residential mortgages, home equity lines of credit, auto loans, personal loans, and commercial loans for businesses.
- Wealth Management: Delivers investment management, trust and estate services, and financial planning for individuals and institutional clients.
- Treasury Management: Offers services like cash management, payment solutions, fraud prevention, and merchant services for business clients.
- Credit Cards: Issues credit cards for personal and business use, providing revolving credit and rewards programs.
AI Generated Analysis | Feedback
Bank of Hawaii (symbol: BOH) primarily serves a diverse customer base consisting of individuals, small to medium-sized businesses, and larger corporate/commercial clients within its market, predominantly Hawaii and the Pacific Islands. It does not have a few specific "major customers" in the sense of large corporate buyers like a B2B supplier would. Instead, its customer base is segmented by the type of banking services required.
The company sells primarily to individuals and businesses, and its major customer categories include:
- Individuals and Households: This category encompasses personal banking customers who utilize services such as checking accounts, savings accounts, credit cards, mortgages, home equity lines of credit, auto loans, personal loans, and wealth management services.
- Small to Medium-sized Businesses (SMBs): Bank of Hawaii provides a range of financial products and services to local businesses, including business checking and savings accounts, commercial loans, lines of credit, equipment financing, treasury management services, and merchant services.
- Commercial and Corporate Clients: This category includes larger businesses, non-profit organizations, and government entities that require more complex financial solutions. Services offered to these clients include commercial real estate financing, corporate lending, specialized industry financing (e.g., hospitality, defense), and sophisticated treasury management services.
AI Generated Analysis | Feedback
Peter S. Ho, Chairman and Chief Executive Officer
A native of Honolulu, Mr. Ho joined Bank of Hawaii in 1993, managing various operating businesses including Commercial Banking, Retail Banking, and Trust and Private Client Services. He was appointed president in 2008 and added the titles of Chairman and CEO in 2010. Mr. Ho began his banking career in 1987 with Manufacturers Hanover in New York City. He previously served as a director of the Federal Reserve Bank of San Francisco for two consecutive terms from 2013 to 2018.
Bradley S. Satenberg, Vice Chair and Chief Financial Officer (effective July 1, 2025)
Mr. Satenberg is set to become the Vice Chair and Chief Financial Officer of Bank of Hawaii effective July 1, 2025, succeeding Dean Y. Shigemura. He joined the company in July 2024 as Senior Executive Vice President and Deputy Chief Financial Officer. Prior to joining Bank of Hawaii, Mr. Satenberg served as Senior Vice President and Chief Financial Officer of Luther Burbank Savings and Director of Investor Relations for Luther Burbank Corporation. His career also includes roles as Executive Vice President and Chief Financial Officer of 1st Century Bancshares, Inc., and Managing Director and Deputy Chief Financial Officer of Imperial Capital Bancorp, Inc., both in California.
Dean Y. Shigemura, Vice Chair and Chief Financial Officer (stepping down June 30, 2025)
Mr. Shigemura serves as Vice Chair and Chief Financial Officer, a role he has held since January 2017, and is stepping down effective June 30, 2025. He joined Bank of Hawaii in 1999 and has held various positions within the Finance Division, including Controller and Treasurer. Before joining Bank of Hawaii, he worked as a Vice President and Financial Analyst for The Shidler Group and as Project Manager for Castle & Cooke Homes Hawaii.
James C. Polk, President and Chief Banking Officer
Mr. Polk assumed the role of President and Chief Banking Officer in July 2024. He joined Bank of Hawaii in 1999 and has over 35 years of experience in the financial services industry. His leadership roles at the bank have included overseeing Commercial Banking, Consumer Banking, Retail Lending & Deposit Products, The Private Bank, and the West Pacific Region.
Matthew K.M. Emerson, Vice Chair and Chief Retail Banking Officer
Mr. Emerson is the Vice Chair and Chief Retail Banking Officer of Bank of Hawaii, overseeing the bank's Consumer Banking products, Branch Banking, and Contact Center. He joined the bank in 2010 as Vice President and Internet Banking Manager and has since held various leadership roles across eCommerce and Digital Channels, Product Management, Investment Services, Retail Lending, Consumer Deposits, and Digital Banking. He was promoted to Vice Chair in 2022.
AI Generated Analysis | Feedback
The emergence and increasing sophistication of digital-only banks (neobanks) and non-bank lenders. These entities, unburdened by legacy infrastructure and branch networks, offer highly competitive rates, lower fees, and superior digital user experiences. They directly challenge Bank of Hawaii's traditional deposit base, loan origination, and fee income by attracting digitally-savvy consumers and specific lending segments who prioritize convenience and technology over physical branch presence.
The accelerating entry of major technology companies (Big Tech) into financial services. Companies like Apple, Google, and Amazon are leveraging their vast customer ecosystems, data analytics capabilities, and technological prowess to offer payment solutions, consumer lending, and potentially broader financial services. This creates powerful new competitors that can quickly gain market share due to widespread brand recognition and seamless integration into daily digital lives.
AI Generated Analysis | Feedback
Addressable Markets for Bank of Hawaii's Main Products and Services
Bank of Hawaii (BOH) primarily operates in Hawaii, the West Pacific, and select mainland U.S. markets. Its main products and services fall under three core business segments: Retail Banking, Commercial Banking, and Wealth Management and Trust Services.
Commercial Banking
- Market Size: The Commercial Banking industry in Hawaii is valued at $4.8 billion in 2025.
- Region: Hawaii
Retail Banking
Bank of Hawaii's retail banking division offers a wide array of financial products and services to individual customers, including checking and savings accounts, consumer loans, mortgage lending, and credit cards. While a comprehensive market size for the entire retail banking sector in Hawaii is not explicitly available in monetary terms, Bank of Hawaii holds the largest share of FDIC-insured deposits of any financial institution in the state as of June 30, 2021, and has the most accounts, customers, branches, and ATMs.
- Market Size (Checking & Savings Accounts, Consumer Loans, Credit Cards): null
- Region: Hawaii, West Pacific, and select mainland U.S. markets
Mortgage Lending
As a key component of its retail banking services, Bank of Hawaii provides mortgage lending.
- Market Size: Null. However, the average Hawaii home value was $826,575 as of September 30, 2025, with a median sale price of $753,700 in September 2025. There were 7,484 homes for sale in Hawaii as of September 30, 2025.
- Region: Hawaii
Wealth Management and Trust Services
Bank of Hawaii's wealth management division serves high-net-worth individuals and institutional clients with investment management, trust and estate planning, and private banking.
- Market Size: Null. However, SEC-registered advisors based in Hawaii may face less competition for high-net-worth clients than anywhere else in the country, with over $917 million in potential client assets per advisor in 2025. This indicates a significant addressable market for wealth management within the state. The global wealth management market was valued at $1.68 trillion in 2023 and is projected to reach $3.62 trillion by 2032.
- Region: Hawaii and the Pacific region
AI Generated Analysis | Feedback
Here are 3-5 expected drivers of future revenue growth for Bank of Hawaii (BOH) over the next 2-3 years:
- Net Interest Margin (NIM) Expansion: Bank of Hawaii has demonstrated consistent net interest margin expansion, with projections for a 25 basis point annual improvement. This growth is anticipated due to strategic asset repricing, disciplined deposit cost management, and the favorable impact of expected Federal Reserve interest rate reductions. This expansion directly contributes to an increase in net interest income, a primary component of the bank's revenue.
- Expansion of Wealth Management Services and Fee Income: The bank is strategically focusing on expanding its wealth management and high-net-worth segments. This includes initiatives like new wealth management platforms and partnerships, such as with Sotera to enhance its Banco Advisors platform. This push is aimed at capturing greater market share in the advisory space and boosting non-interest, fee-based income.
- Digital Banking Enhancements and Customer Engagement: Bank of Hawaii is investing in digital innovation to drive customer engagement and growth. Recent major enhancements to its online and mobile banking platforms, including features like One-time Payment, Zelle, and Digital Wallet integrations, are key to aligning with the shift to digital banking and are expected to drive future growth.
- Strategic Market Position and Targeted Branch Network Optimization in Hawaii: The bank maintains a leading position in Hawaii's deposit market and is strategically optimizing its branch network. This includes reopening or transforming branches in key communities, such as the new Lahaina Branch on Maui, which underscores its commitment to the local market and helps secure customer relationships in its primary service areas. This strong regional presence contributes to deposit growth and overall market share.
- Modest Loan Growth: Bank of Hawaii anticipates achieving low single-digit loan growth. This steady, albeit modest, increase in its loan portfolio will contribute to higher interest income, thereby driving overall revenue growth.
AI Generated Analysis | Feedback
Here is a summary of Bank of Hawaii's capital allocation decisions over the last 3-5 years:
Share Repurchases
- Bank of Hawaii had a remaining buyback authority of $126.0 million as of September 30, 2025, with no shares repurchased in the third quarter of 2025.
- No shares of common stock were repurchased under the share repurchase program in the fourth quarter of 2024. Total remaining buyback authority was $126.0 million at December 31, 2024.
- As of February 14, 2024, there were 39,750,303 shares of common stock outstanding.
Share Issuance
- In the second quarter of 2024, Bank of Hawaii issued $165.0 million of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series B, at a rate of 8.00%.
Inbound Investments
- No significant inbound investments by third-parties, such as strategic partners or private equity firms, were explicitly reported in the provided information over the last 3-5 years.
Outbound Investments
- No instances where Bank of Hawaii made a strategic investment in another company were explicitly reported in the provided information over the last 3-5 years.
Capital Expenditures
- Bank of Hawaii has continued investment in digital banking and wealth services to enhance efficiency and revenue diversification.
- The company opened new "Branch of Tomorrow" locations and invested in making mortgage and home equity lending processes more accessible in 2021.
- The compound annual growth rate for Capital Expenditures Margin over the past 3 years was 2.25%.
