Issuer Direct Corporation provides shareholder communications and compliance platforms, technologies, and services in the United States and internationally. The company provides Platform id., a platform that manages the events of customers to distribute their messages to constituents, investors, markets, and regulatory systems; whistleblower hotline, which delivers secure notifications and basic incident workflow management processes that align with a company's corporate governance whistleblower policy; proxy module, a real-time voting platform for customers and their shareholders of record; and stock transfer module, a cloud-based platform, which provides access to real-time information about their shareholders, stock ledgers, and reports, as well as issues new shares. It also offers ACCESSWIRE, a news dissemination and media outreach service; and VisualWebcaster Platform, a cloud-based webcast, webinar, and virtual meeting platform that delivers live and on-demand streaming of events to audiences of various sizes, as well as allows customers to create, produce, and deliver events. In addition, the company provides investor relations content network, a series of data feeds, which include news feeds, stock feeds, fundamentals, regulatory filings, corporate governance, and other components; and professional conference and events software, a mobile app that offers organizers, issuers, and investors to register, request, and approve one-on-one meetings, as well as manage schedules, perform event promotion and sponsorship, print attendee badges, and manage lodging. It serves individuals, corporate issuers, public and private companies, law firms, brokerage firms, investment banks, and mutual funds; and professional firms, such as investor relations and public relations firms, as well as the accounting and legal communities. Issuer Direct Corporation was incorporated in 1988 and is headquartered in Raleigh, North Carolina.
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Here are 1-3 brief analogies for ACCESS Newswire:
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It's like a specialized Associated Press (AP) or Reuters, but solely for distributing official corporate news and press releases to media outlets and financial markets.
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Think of it as the UPS or FedEx for corporate press releases, ensuring important company announcements are delivered quickly and reliably to a broad audience, including investors and regulatory bodies.
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It's like the YouTube for corporate announcements, where companies upload their official news and content for wide public and professional consumption.
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ACCESS Newswire (ACCS) offers the following major services:
- Press Release Distribution: Facilitates the widespread dissemination of corporate news and announcements to journalists, media outlets, financial market data systems, and websites globally.
- Disclosure Services: Provides specialized distribution channels for public companies to meet regulatory filing requirements, ensuring compliance with bodies like the SEC.
- Media Targeting & Analytics: Offers tools and services to help clients identify and reach specific media contacts and track the performance, reach, and engagement of their distributed news releases.
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ACCESS Newswire (symbol: ACCS), a service provided by its parent company Issuer Direct Corporation (symbol: ISDR), primarily sells its services to other companies and organizations rather than individuals. Based on Issuer Direct's financial disclosures, the company does not have a single customer or group of customers that accounted for 10% or more of its consolidated revenue. This indicates a highly diversified customer base rather than a few individually named "major customers."
Therefore, instead of specific company names, ACCESS Newswire serves the following categories of organizations:
- Publicly Traded Companies: These entities are a core customer segment, using ACCESS Newswire for distributing regulatory filings, earnings announcements, investor relations news, and other critical corporate communications to financial markets, media, and investors.
- Private Companies: This category includes businesses of various sizes that utilize the service to announce product launches, strategic partnerships, funding rounds, key hires, or other significant corporate news to gain visibility with industry stakeholders, potential investors, and the general public.
- Public Relations (PR) and Investor Relations (IR) Firms: These agencies act as intermediaries, leveraging ACCESS Newswire's distribution network on behalf of their own clients (which encompass both public and private companies) to efficiently disseminate news releases to a broad spectrum of media outlets, journalists, and financial information services.
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Brian R. Balbirnie
President & CEO
Brian R. Balbirnie co-founded ACCESS Newswire Inc., formerly known as Issuer Direct Corporation, in 2006. He has served as its President and CEO since February 2006. The company reported a gain on the sale of its compliance business during the first quarter of 2025, which Mr. Balbirnie discussed during an earnings call.
Steve Knerr
CFO, Controller & Interim Principal Accounting Officer
Steve Knerr holds the titles of Chief Financial Officer, Controller, and Interim Principal Accounting Officer for ACCESS Newswire Inc. He regularly participates in the company's earnings conference calls.
Mark Lloyd
Chief Technology Officer
Mark Lloyd serves as the Chief Technology Officer for ACCESS Newswire Inc.
Jennifer Hammers
Executive Vice President of Sales & Marketing
Jennifer Hammers is the Executive Vice President of Sales & Marketing for ACCESS Newswire Inc.
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The increasing reliance of companies on their own owned media channels (such as corporate blogs, social media platforms, and investor relations websites) for direct communication with stakeholders. This trend diminishes the necessity for third-party wire services for the distribution of non-regulatory news, potentially reducing the volume and revenue associated with a significant portion of ACCESS Newswire's traditional services.
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ACCESS Newswire (ACCS) operates in several market segments related to public relations and investor relations solutions. The addressable markets for its main products and services can be summarized as follows:
Public Relations (PR) Tools/Software Market
This market encompasses various solutions for public relations, including press release and optimizer services, media databases and pitching, media monitoring, and media rooms. ACCESS Newswire's offerings like ACCESS PR fall into this category.
- Globally, the Public Relations (PR) Tools market was valued at approximately USD 12.54 billion in 2024 and is projected to expand at a compound annual growth rate (CAGR) of 10.30% from 2024 to 2031.
- Another estimate placed the global Public Relations (PR) Tools market at USD 12.4 billion in 2023, with a projection to reach USD 34.9 billion by 2034, growing at a CAGR of 10.1% from 2024 to 2034.
- North America holds a significant share of this market, accounting for approximately USD 1.9 billion of the global market size in 2024.
- Europe's market size for Public Relations Software was around USD 1.2 billion in 2024.
- The Asia Pacific region is emerging as the fastest-growing market, with a market size of USD 1.0 billion in 2024 and a projected CAGR of 13.7% from 2025 to 2033. In 2023, Asia-Pacific led the Public Relations (PR) Tools market, capturing over 36.4% of the global share and generating USD 4.1 billion in revenue.
Press Release Distribution Software Market
This market specifically addresses the distribution of press releases and news dissemination, a core service of ACCESSWIRE.
- The global Press Release Distribution Software Market size was valued at USD 4.1 billion in 2024 and is projected to reach USD 6.2 billion by 2031, growing at a CAGR of 5.73% from 2024 to 2031.
- In the United States, the Newswire Services industry is estimated to have a market size of USD 1.2 billion in 2025.
Investor Relations (IR) Solutions, Whistleblower Hotline, Stock Transfer, and Proxy Modules
Specific addressable market sizes for ACCESS Newswire's individual Investor Relations solutions (webcasting platform, professional conference and events software, investor relations content network), whistleblower hotline, stock transfer module, and proxy module were not explicitly identified in the search results. These services typically fall under broader categories like corporate compliance, financial communication, or event management software, for which specific market sizes for these niche offerings were not available.
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Here are the expected drivers of future revenue growth for ACCESS Newswire (symbol: ACCS) over the next 2-3 years:
- Transition to a Subscription-Driven Model: ACCESS Newswire is strategically shifting to a subscription-focused sales model, aiming for 75% of its revenue to be derived from subscription customers by the end of 2025, with an ambitious target of 80% within the next 12 months. This shift is expected to increase recurring revenue and provide a more predictable revenue stream.
- Product Innovation and Technology Enhancements: The company is investing in a comprehensive suite of products, including news distribution, a media database, pitching tools, and analytics. Key initiatives include the introduction of "Kill the Report," an AI-driven engagement analytics platform, integration with Hootsuite for social media listening, and the deployment of AI systems in its editorial workflow. These innovations are designed to enhance service offerings and attract new clients.
- Expansion into New Markets and Customer Acquisition: ACCESS Newswire plans to expand its addressable market by doubling its reach through new vertical markets and partnerships with early-stage companies by the first quarter of next year. The launch of PressRelease.com as a low-cost platform for private companies is also intended to drive customer acquisition and increase overall volume.
- Growth in Customer Base and Average Recurring Revenue (ARR) per Customer: The company has demonstrated growth in total subscriptions and a significant increase in average recurring revenue per customer. A continued focus on customer satisfaction and loyalty, with an aim to achieve a 98% retention rate, is expected to fuel further revenue growth.
- Market Share Expansion: Currently positioned as the third-largest newswire by volume, ACCESS Newswire aims to become the second-largest within 12-18 months. This growth in market share, driven by its strategic initiatives, is anticipated to be a significant contributor to future revenue.
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Share Repurchases
- No significant share repurchase programs or authorizations were publicly announced by ACCESS Newswire Inc. (formerly Issuer Direct Corporation) between late 2020 and November 2025.
Share Issuance
- In November 2022, as part of the acquisition of iNewswire.com LLC, Issuer Direct Corporation issued 180,181 shares of its common stock, valued at approximately $3.9 million, to Lead Capital, LLC.
Outbound Investments
- On November 1, 2022, Issuer Direct Corporation (now ACCESS Newswire Inc.) acquired iNewswire.com LLC from Lead Capital, LLC for a total consideration of $44 million.
- The acquisition consideration for iNewswire.com LLC included an $18 million cash payment, a $22 million secured promissory note, and the issuance of 180,181 shares of common stock valued at approximately $3.9 million.
Capital Expenditures
- As of May 2024, the company indicated a continued investment focus on product categories, particularly in AI attributions for natural language translation processing.
- Research and development (R&D) budgets were expected to remain consistent with previous quarters, reflecting ongoing investment in product development.
