Here are 1-3 brief analogies for Customers Bancorp (CUBI):

• A regional bank serving individual consumers and small-to-middle market businesses, similar to a smaller PNC or U.S. Bancorp.
• Think of them as a business-focused regional bank, akin to a scaled-down M&T Bank or KeyCorp.

• Deposit Accounts: Offers various checking, savings, and money market deposit accounts for consumers and businesses.
• Loan Products: Provides a diverse portfolio of loans including commercial, multi-family, real estate, business, equipment, and residential mortgages.
• Digital Banking Services: Delivers convenient mobile banking, internet banking, and electronic bill payment services.
• Cash Management & Business Services: Offers a suite of services like remote deposit capture, merchant processing, and comprehensive cash management solutions for businesses.

Customers Bancorp (CUBI) primarily serves a diverse customer base consisting of both individuals and various business segments. It does not list specific public companies as major customers. Instead, its customers fall into the following categories:

• Individual Consumers: Individuals who utilize a range of personal banking products and services, including checking, savings, MMDA, and other deposit accounts, as well as residential mortgage loans and installment loans. They also access traditional banking activities like mobile and internet banking.
• Small Businesses: Small enterprises and entrepreneurs that require financial products and services tailored to their operational needs. This includes business banking services, small business loans, equipment financing, and various cash management tools.
• Middle Market Businesses: Larger private companies and commercial entities that benefit from more extensive financial solutions such as commercial mortgage warehouse loans, multi-family and commercial real estate loans, and advanced cash management services like lock box services, remote deposit capture, and positive pay.

Sam Sidhu, Chief Executive Officer

Sam Sidhu became the Chief Executive Officer of Customers Bancorp, Inc. on January 1, 2026. He also serves as the President & Chief Executive Officer of Customers Bank. Prior to joining Customers Bank full-time, Mr. Sidhu founded and served as CEO of Megalith Capital Management, a real estate-focused private equity firm that primarily invested in New York City. He also gained experience in private equity with Providence Equity Partners and in investment banking with Goldman Sachs. Mr. Sidhu joined the Customers Bank board in 2012, became Chief Operating Officer of Customers Bank in January 2020, and was promoted to President & Chief Executive Officer of Customers Bank in July 2021.

Mark McCollom, EVP & Chief Financial Officer

Mark McCollom is the Executive Vice President and Chief Financial Officer of Customers Bancorp, Inc.

Jay Sidhu, Executive Chairman

Jay Sidhu is the Executive Chairman of Customers Bancorp, Inc. and Customers Bank. He previously served as the Chairman and Chief Executive Officer of Sovereign Bancorp, Inc., growing it from an initial public offering (IPO) value of $12 million to the 17th largest banking institution in the U.S. with a market capitalization approaching $12 billion. Mr. Sidhu returned to the banking industry by acquiring a small bank, which was later renamed Customers Bank, and oversaw its growth from approximately $250 million to over $21 billion in assets without significant acquisitions. In 2015, he co-founded BankMobile with his daughter. He is also the author of an autobiography titled "Never Ever, Ever Give Up."

Andrew Bowman, Senior Executive Vice President and Chief Credit Officer

Andrew Bowman holds the titles of Senior Executive Vice President and Chief Credit Officer, and is a member of the Office of the Chair at Customers Bank. He joined Customers Bank in 2010 and brings over 30 years of credit industry experience from both large and small banks, as well as non-traditional credit markets. During his career, he has managed commercial loan portfolios with values up to approximately $1 billion. Previously, Mr. Bowman served as the senior vice president and director of special loans at VIST Financial.

Nicholas Robinson, EVP & Chief Risk Officer

Nicholas Robinson is the Executive Vice President and Chief Risk Officer.

Here are the key risks to Customers Bancorp (CUBI):

1. Credit Risk: Customers Bancorp is highly susceptible to credit risk, which is the possibility that borrowers will not repay their loans. This is a constant concern for the business. An allowance for credit losses exceeding $155 million was set aside by the end of 2025 to cover potential losses. A significant portion of the loan portfolio, over 91%, is composed of commercial real estate loans, meaning a downturn in this sector could severely impact the company. Analysts closely monitor for potential increases in credit costs and a slowdown in loan demand, which could also pressure net interest margins.
2. Deposit Concentration and Liquidity Risk from Digital Assets: A major internal risk for Customers Bancorp stems from deposit concentration within its proprietary digital banking platform, cubiX. Deposits related to digital assets constitute a substantial part of the funding mix, making up approximately 16% to 17% of total deposits. This creates a vulnerability, as rapid deposit outflows could occur if crypto markets destabilize, a risk less common for more diversified banks.
3. Regulatory and Compliance Risk: Customers Bancorp faces the ongoing threat of regulatory shifts in the banking sector. As a bank with over $10 billion in assets, it is subject to increased regulatory scrutiny, including from the Consumer Financial Protection Bureau and higher FDIC premium assessments. Compliance with these regulations can lead to additional costs and operational constraints. The Federal Reserve has identified significant deficiencies in the bank's risk management practices and compliance with anti-money laundering (AML) laws and regulations, leading to enforcement actions and a consent order regarding AML compliance.

The increasing competition from digital-first financial technology (fintech) companies and neobanks poses a clear emerging threat. These entities often offer more agile, user-friendly, and sometimes lower-cost alternatives for banking services, including deposits, loans, and cash management, directly competing with Customers Bancorp's offerings for individual consumers and small to middle-market businesses.

Customers Bancorp (symbol: CUBI) operates in several addressable markets within the United States for its main products and services:

• Commercial Mortgage Warehouse Loans: The warehouse lending industry in the U.S. is estimated to be a $600 billion market.
• Multi-family and Commercial Real Estate Loans: The U.S. commercial mortgage market is valued at approximately $5.5 trillion. More specifically, total commercial and multifamily mortgage lending was estimated at $498 billion in 2024, with multifamily properties accounting for an estimated $326 billion of that total. Multi-family lending alone saw $288.7 billion in new mortgages originated in 2024. Total commercial and multifamily mortgage lending is projected to increase to $583 billion in 2025 and $709 billion in 2026.
• Small Business Loans: The U.S. small business loan market was valued at $245.39 billion in 2023 and is projected to grow to $349.64 billion by 2033.
• Equipment Financing: The U.S. equipment finance industry expanded to an estimated $1.34 trillion in 2023.
• Residential Mortgage Loans: The total single-family mortgage origination volume in the U.S. is expected to reach $2.0 trillion in 2025 and increase to $2.2 trillion in 2026.
• Deposit Products (Checking, Savings, MMDA) and Traditional Banking Activities (including mobile banking, internet banking): These services fall under the broader U.S. retail banking market, which was valued at approximately $870 billion in 2025 and is estimated to grow to $1,112.2 billion by 2031. Another estimate places the U.S. retail banking market revenue at $454.3 billion in 2024, projected to reach $678.3 billion by 2033.
• Cash Management Services: The demand for cash management services (CMS) in the U.S. is projected to grow from $1.6 billion in 2025 to $3.7 billion by 2035.

Customers Bancorp (CUBI) is expected to drive future revenue growth over the next 2-3 years through several strategic initiatives and strong market performance:

1. Robust Loan and Deposit Growth: Customers Bancorp has demonstrated consistent growth in its core lending and deposit businesses, with full-year 2025 deposit growth reaching 10.3% and loan growth at 14.5%. For 2026, the company is targeting 8-12% growth in both loans and deposits, indicating continued expansion in its primary banking activities. This growth is supported by strong loan pipelines and a strategic remixing of its loan portfolio to include new lending verticals.
2. Expansion and Adoption of the cubiX Platform: The company's proprietary digital banking platform, cubiX, is a significant driver of future revenue. This platform is enhancing the bank's competitive position in digital asset management and real-time payments, serving as a "mission-critical" solution for commercial clients. In 2025, cubiX processed over $2 trillion in payments, positioning Customers Bancorp as a leading U.S. commercial payments network, and its average client deposit balances grew significantly, reaching $3.9 billion. Continued expansion and broadening adoption of cubiX are expected to further drive revenue through tech-driven payment services.
3. Strategic Recruitment of Banking Teams and Market Expansion: Customers Bancorp is actively expanding its market reach and deposit-gathering capabilities by strategically recruiting new banking teams and top talent. These commercial banking teams contributed significantly to deposit growth, adding $1.6 billion in deposits in 2025. The bank is transforming into a specialized commercial bank, focusing on integrating venture capital and commercial banking teams to diversify its customer base and geographic footprint.
4. Net Interest Income (NII) and Net Interest Margin (NIM) Expansion: The bank has shown consistent improvement in its net interest margin, which expanded by 19 basis points in Q3 2025, marking its fourth consecutive quarterly increase. Net interest income reached a record $750.5 million in 2025, representing a 14.7% increase from the prior year. Management is optimistic about continued NII growth, projecting it to be between $800 million and $830 million for 2026, driven by both balance sheet growth and margin benefits.

Share Repurchases

• Customers Bancorp authorized a new common stock repurchase plan for up to $100 million of its outstanding shares over a one-year period, effective February 12, 2026.
• The timing, price, and amount of repurchases are at the company's discretion and depend on factors such as capital levels, liquidity, financial performance, and market conditions.
• The company plans to fund any repurchases with cash on hand.

Share Issuance

• In September 2025, Customers Bancorp completed an underwritten public offering of 2,189,781 shares of its voting common stock, generating approximately $150 million in gross proceeds.
• The net proceeds from the common stock offering are intended for general corporate purposes, including supporting organic growth, refinancing debt, repurchasing common stock, redeeming preferred stock, and potential investments or acquisitions.
• The company also completed a $100 million subordinated debt issuance on December 22, 2025.

Outbound Investments

• Customers Bancorp has expanded its operations through venture banking and commercial banking team "lift-outs" in various geographic locations and specialized national niches.
• The company's use of proceeds from common stock offerings includes financing possible investments or acquisitions.

Capital Expenditures

• Non-interest expenses increased in Q4 2025, partly due to commercial lease depreciation associated with the bank's continued growth, indicating investments in physical infrastructure.
• The company is making significant investments in AI and other technology, as well as in compliance.