1. Think of it as the 'Bank of America of the Southeast,' but with a more community-focused approach.

2. It's like a community-focused Truist Financial for individuals and businesses across the Southeastern U.S.

3. The 'Walmart of banking' for communities across the Southeastern U.S., offering a broad array of financial services.

• Deposit Accounts: Provides various accounts including checking, savings, and money market options for individuals and businesses.
• Loan Products: Offers a range of real estate, consumer, and commercial loans, including SBA and USDA guaranteed programs.
• Wealth Management: Delivers financial planning, customized portfolio management, and investment advice services.
• Trust Services: Manages fiduciary assets for clients.
• Insurance Products: Sells life, long-term care, tax-deferred annuities, and provides reinsurance on property contracts.
• Brokerage Services: Facilitates investment transactions for clients.
• Payment Processing & Merchant Services: Enables businesses to process payments and accept various forms of transactions.
• Wire Transfer Services: Provides electronic funds transfer services.
• Private Banking: Offers specialized financial services tailored for affluent clients.

United Community Banks (UCB) primarily serves a diverse range of customers, including individuals, commercial businesses, and non-profit organizations across the communities where it operates. Based on the company description, its major customer categories are:

• Individuals (Retail Customers): This category includes individuals utilizing services such as checking, savings, and money market accounts; consumer loans and mortgage loans; wealth management services including financial planning, customized portfolio management, and investment advice; trust services; and various insurance products.
• Commercial Businesses: This is a broad category encompassing small and mid-sized commercial businesses, as well as entities within specific sectors like real estate, government, education, energy, and health care. They are served with commercial loans, SBA and USDA loan programs, payment processing, merchant services, and other related financial services.
• Non-profit Organizations: The company explicitly offers lending services to non-profit organizations.

H. Lynn Harton Chairman and CEO

H. Lynn Harton joined United Community Banks in 2012 as Chief Operating Officer, progressing to President in 2015, CEO of the bank in 2017, and CEO of the holding company in 2018, before being named Chairman in 2019. Prior to his tenure at United Community Banks, Mr. Harton served as Executive Vice President and Head of Commercial Banking-South for TD Bank, N.A. from 2010 to 2012. Notably, he was President and CEO of The South Financial Group (TSFG) from 2009 to 2010, and also its Chief Risk and Chief Credit Officer from 2007 to 2009. During his time at TSFG, he was instrumental in raising capital during the 2008 financial crisis, negotiating the sale of the company to TD Bank, and overseeing its subsequent integration. His extensive career, which began in 1983, includes various executive positions at BB&T, Union Planters Corporation, and Regions Financial Corporation.

Jefferson Harralson Chief Financial Officer

Jefferson Harralson serves as the Executive Vice President and Chief Financial Officer of United Community Banks, Inc., a role he assumed in 2017. He brings over 25 years of experience in the financial services industry. Before joining United Community Banks, Mr. Harralson was a managing director at Keefe, Bruyette and Woods (KBW), a New York-based investment bank that specializes in financial institutions. He started at KBW as a vice president in 2002, where he was tasked with rebuilding the firm's Southeastern Bank Research efforts. He also led KBW's small and mid-sized bank research team and served as the associate director of research for the entire firm. His career has predominantly focused on the banking industry, particularly on small and mid-sized banks, and he covered United Community as an analyst during his time at KBW.

Richard W. Bradshaw President and Chief Banking Officer

Richard W. Bradshaw holds the positions of President and Chief Banking Officer at United Community Banks, Inc. He is also an Executive Vice President.

Robert A. Edwards Chief Risk Officer

Robert A. Edwards is the Chief Risk Officer for United Community Banks, Inc. He also holds the title of Executive Vice President.

Melinda Davis Lux Chief Administrative Officer, General Counsel and Corporate Secretary

Melinda Davis Lux serves as the Chief Administrative Officer, General Counsel, and Corporate Secretary for United Community Banks, Inc.

Key Risks to United Community Banks (UCB)

United Community Banks (UCB) faces several key risks inherent to the banking sector, particularly as a regional institution. The most significant risks revolve around credit quality, interest rate fluctuations, and the evolving regulatory landscape.

The primary key risk to United Community Banks is its exposure to credit risk, especially within commercial real estate (CRE) lending. Multiple sources indicate that concerns about credit quality and loan performance, particularly in the commercial real estate sector, are elevated for regional banks, including UCB. The company's loan portfolio includes real estate loans, and economic downturns or fluctuations in the real estate market could negatively impact loan performance and profitability. Despite maintaining capital levels above regulatory minimums, the potential for stress in concentrated loan books, such as commercial real estate, remains a significant concern.

A second key risk is interest rate risk and potential net interest margin (NIM) compression. Banks are sensitive to changes in interest rates, which affect their net interest margin (the difference between interest earned on assets and interest paid on liabilities). Volatile interest rates can lead to challenges, including "deposit paradoxes" where deposit costs remain high even if central banks cut rates, thereby squeezing margins. While UCB has reported some recent expansion in its net interest margin, overall industry conditions, including a potentially inverted yield curve, make managing interest rate risk a continuous challenge.

Finally, regulatory and compliance burdens, coupled with increasing cybersecurity threats, pose a significant risk. The banking sector is subject to stringent oversight, and changes in legislation, regulation, or accounting standards can materially affect UCB's operations and financial performance. Regulators are increasingly demanding, and the compliance dates for new rules could impact banks. Additionally, cybersecurity risks, such as unauthorized access and data breaches, are a top concern for banks, potentially compromising customer information and damaging UCB's reputation, necessitating substantial investments in system upgrades and infrastructure.

The emergence and growth of digital-only banks, online lenders, and financial services offered by large technology companies. These entities leverage technology to offer highly competitive interest rates, lower fees, streamlined digital experiences, and specialized lending products, often without the overhead of physical branches. This shift increasingly attracts customers, particularly younger demographics and small businesses, away from traditional banks like UCB for deposits, loans, and other financial services.

• Commercial Banking (including deposits and lending services): The U.S. commercial banking market size is estimated at USD 765.53 billion in 2026. This market encompasses services such as commercial lending, treasury management, syndicated loans, capital markets, and other related financial products and services, catering to various client sizes and industry verticals. United Community Banks operates in the Southern region of the U.S., which has experienced rapid economic growth and increased demand for commercial banking services, particularly in real estate, healthcare, and energy sectors.
• Wealth Management Services: The human advisory segment of the wealth management market in North America was valued at USD 464.5 billion in 2024. Globally, the wealth management market was worth USD 1.25 trillion in 2020 and is projected to reach USD 3.43 trillion by 2030. Banks are anticipated to play a vital role in managing individuals' growing assets and wealth within this market, with the banks sub-segment projected to generate USD 439.6 billion by 2028.
• Life Insurance and Annuities: The U.S. life insurance and annuities market was valued at USD 819 billion in 2024 and is expected to reach USD 1100.2 billion by 2032. The Southern region of the United States, where UCB operates, dominates this market with a 35% share due to its expanding population, with life insurers actively seeking opportunities in Florida, Georgia, and North Carolina. The market size for Life Insurance & Annuities in the US is projected to be $1.1 trillion in 2026.
• Long-Term Care Private Insurance: The U.S. long-term care private insurance market size was estimated at USD 9.66 billion in 2023 and is projected to reach approximately USD 17.08 billion by 2033, growing at a CAGR of 5.86% from 2024 to 2033.

United Community Banks (UCB) is expected to drive future revenue growth over the next 2-3 years through several strategic initiatives:

1. Strategic Mergers & Acquisitions and Geographic Expansion: UCB continues to actively pursue strategic mergers and acquisitions, particularly to expand its footprint in high-growth markets within the Southeast, such as Florida. The acquisition of ANB Holdings, Inc. in May 2025 is a recent example of this strategy, projected to be accretive to earnings per share and contribute to market share expansion. This inorganic growth strategy allows UCB to expand its customer base and asset portfolio.
2. Robust Organic Loan and Deposit Growth: The company emphasizes generating organic loan growth across various segments, including commercial and industrial (C&I) and home equity lines of credit (HELOCs). UCB reported strong annualized organic loan growth in the first and second quarters of 2025, demonstrating healthy origination pipelines. Coupled with efforts to increase customer deposits, this focus directly translates to higher interest income and overall revenue.
3. Expansion of National Lending Franchises: UCB is leveraging its established national lending franchises, including its Small Business Administration (SBA) lending and Navitas equipment finance operations. The Navitas equipment finance team, for instance, surpassed $1 billion in originations for the first time in 2025, indicating significant growth in these specialized lending areas.
4. Growth in Noninterest Revenue and Diversification of Fee Income: Management is focused on increasing noninterest revenue by emphasizing areas such as wealth management services, treasury management, payment processing, and mortgage banking. The goal is to lift noninterest revenue towards approximately 25% of total revenue by 2026. This diversification reduces reliance on traditional interest income and provides more resilient revenue streams.

Share Repurchases

• A new common stock repurchase program, authorizing the buyback of up to $100 million of outstanding shares, was approved in August 2025 and is set to run through December 31, 2026.
• Under its current program, United Community Banks repurchased $44 million worth of shares in 2025.
• In August 2024, the company amended its existing share repurchase program, increasing the authorization to $100 million and extending its expiration to December 31, 2025. This followed re-authorizations of $50 million in November 2023 and $50 million in November 2022.

Share Issuance

• United Community Banks announced in December 2024 an agreement to acquire ANB Holdings, Inc. in an all-stock transaction valued at approximately $80 million, which involved ANB shareholders receiving 1.650 shares of United common stock for each of their ANB common shares.

Outbound Investments

• United Community Banks agreed to acquire ANB Holdings, Inc. and its subsidiary, American National Bank, in an all-stock transaction valued at approximately $80 million, with the merger anticipated to close in the second quarter of 2025, enhancing its presence in the greater Miami market.
• In 2023, the company acquired First Miami Bancorp, Inc.
• The company completed the acquisition of Progress Financial Corporation in May 2022, and Reliant Bancorp, Inc. in July 2021.