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• Salesforce for business intelligence.

• A Bloomberg Terminal for internal business metrics.

• Google Analytics for your entire company's performance.

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• Data Integration and Preparation Services: Provides tools and connectors to aggregate data from hundreds of disparate sources and transform it into a unified, analysis-ready format.
• Business Intelligence and Data Visualization Services: Offers capabilities to build interactive dashboards, reports, and visualizations that enable users to explore data and uncover key business insights.
• Low-Code App Development & Embedded Analytics Services: Enables users to create custom data-driven applications and embed Domo's analytics and insights directly into other business systems and workflows.
• Artificial Intelligence & Machine Learning Services: Delivers features for predictive analytics, anomaly detection, and automated insights, leveraging AI and machine learning models within the platform.

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Domo (symbol: DOMO) primarily sells its cloud-based data experience platform and related services to other companies (B2B), enabling them to integrate data, build apps, and deliver data experiences across their organizations.

While Domo's financial filings indicate that no single customer accounts for more than 10% of its revenue—meaning it doesn't rely on a few dominant clients for a majority of its income—it serves a broad range of well-known enterprises across various industries. Some of the prominent companies that utilize Domo's platform include:

• FedEx (NYSE: FDX)
• Yum! Brands (NYSE: YUM)
• Nasdaq (NASDAQ: NDAQ)
• Unilever (NYSE: UL)
• Cisco (NASDAQ: CSCO)
• Mastercard (NYSE: MA)

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Amazon.com, Inc. (AMZN)

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Josh James, Chief Executive Officer

Josh James is the founder of Domo, established in 2010. Prior to Domo, he co-founded Omniture in 1996, a web analytics company that went public in 2006 and was subsequently acquired by Adobe for $1.8 billion in 2009. He also founded CEO.com and Silicon Slopes. James led Domo through its IPO in 2018. Before Omniture, he co-founded an interactive agency and two other businesses that were sold to WebMediaBrands and Verisign.

Bruce Felt, Chief Financial Officer

Bruce Felt brings over 25 years of financial operations and management experience to Domo. He previously served as CFO of SuccessFactors, where he guided the company through a public offering, six acquisitions, and its $3.4 billion sale to SAP. Felt also held CFO positions at LANDesk Software, Auction.com, and Qualix Group, leading Qualix Group's public offering and merger into Legato Systems, which was later acquired by EMC. He is an entrepreneur who founded Renaissance Software, serving as its CFO and head of sales. He currently serves on the board of directors for Evolent Health and Personal Capital.

John Mellor, Chief Strategy Officer and Director

John Mellor possesses over 25 years of experience in the technology industry. He previously served as Domo's Chief Strategy Officer since 2019, was named CEO in March 2022, stepped down, and was subsequently re-appointed to his previous role as Chief Strategy Officer (and Board Director) in March 2023. Prior to Domo, he was Vice President of Strategy and Business Operations for Adobe's Digital Marketing Business unit, during which time the business grew from $300 million to nearly $3 billion in annual revenue. He joined Adobe through its acquisition of Omniture, where he served as Executive Vice President of Strategy and Business Development.

Catherine Wong, Chief Operating Officer and EVP of Engineering

Catherine Wong leads Domo's global engineering, product, and design teams. With an extensive background in technology and engineering management, she has been instrumental in leading the development of the Domo platform. She served as Domo's Chief Product Officer and EVP of Engineering since 2013 before being named Chief Operating Officer in March 2022.

Carine Clark, Executive Chair

Carine Clark has been a member of Domo's Board of Directors since March 2019 and currently serves as the Executive Chair. She is presently the CEO at First Colony Mortgage. Clark is a four-time president and CEO of high-growth tech companies, including Allegiance, MaritzCX, and Banyan, where she specialized in scaling organizations. Her prior experience includes chief marketing officer roles at Symantec and Altiris, and various senior marketing positions at Novell. She is also a venture partner at Pelion Venture Partners. Clark serves on the executive boards of the Utah Governor's Office of Economic Opportunity and Silicon Slopes.

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The key risks to Domo's business are:

1. History of Losses and Ability to Achieve Profitability; Access to Capital: Domo has a history of significant net losses and an accumulated deficit, raising concerns about its ability to achieve profitability in the foreseeable future. The company also faces challenges in raising additional capital, with a highly leveraged balance sheet and substantial long-term debt, which could limit future growth and operations.
2. Intense Competition and Challenges in Revenue Growth and Customer Retention: Domo operates in a highly competitive market for business intelligence and data management solutions, facing competition from larger, well-resourced companies such as Microsoft, Oracle, SAP, and Amazon Web Services. The company has experienced flat revenue growth and faces challenges in cost-effectively attracting new customers and retaining existing ones, especially as it transitions to a consumption model.
3. Technological Obsolescence and Cybersecurity Threats: The rapid pace of technological change in the software and data industry requires continuous investment in research and development to enhance its platform and meet evolving customer needs. Additionally, as a cloud-service provider, Domo relies on third-party data centers and technology systems, making it a prime target for cybersecurity threats and data breaches. Any disruption to service delivery or a breach could impact customer satisfaction, damage reputation, and lead to significant costs.

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1. **Intensifying competition and platform lock-in from hyperscaler cloud providers (e.g., Microsoft Power BI, Google Looker, AWS QuickSight):** As enterprises increasingly consolidate their IT infrastructure on a single cloud platform, the respective hyperscaler's integrated business intelligence and data analytics offerings become highly attractive. These tools are often deeply integrated with their cloud data warehouses, data lakes, and other services, offering cost advantages, simplified governance, and tighter native integrations compared to third-party standalone solutions like Domo. This trend is accelerating as hyperscalers continue to invest heavily in their BI capabilities and bundle them aggressively, potentially eroding Domo's competitive advantage in specific customer segments already committed to a particular cloud ecosystem.

2. **The growing enterprise preference for composable, modular data stacks over monolithic, all-in-one platforms:** A clear emerging trend in data analytics is the adoption of a "best-of-breed" approach, where companies select specialized tools for different stages of their data pipeline (e.g., Snowflake/Databricks for data warehousing, dbt for transformation, Fivetran for ingestion, and various visualization tools). This contrasts with Domo's integrated platform strategy which aims to provide an end-to-end solution. As more organizations build custom, flexible data architectures using specialized tools, the perceived value and necessity of a comprehensive, integrated platform from a single vendor like Domo may diminish for certain segments, particularly those with sophisticated data engineering capabilities and a desire for greater architectural control.

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Domo's main products and services operate within the broader markets of Business Intelligence and Data Analytics, as well as the rapidly expanding Low-Code Development Platform market.

Business Intelligence and Data Analytics

The global data and analytics software market, which encompasses Domo's core business intelligence and analytics platform, was estimated at USD 141.91 billion in 2023 and is projected to reach USD 345.32 billion by 2030. North America held a significant share of this market, accounting for over 36% of the revenue in 2023.

More specifically, the global business intelligence market was valued at USD 31.98 billion in 2024 and is projected to grow to USD 63.20 billion by 2032. North America dominated the global business intelligence market with a share of 30.96% in 2024. The U.S. business intelligence market alone is predicted to reach an estimated value of USD 12.82 billion by 2032.

Low-Code Data App Development

Domo's offerings also extend into the low-code development platform market, particularly with products like Domo's App Studio and Domo Everywhere for embedded analytics. The global low-code development platform market was valued at approximately USD 34.7 billion in 2024 and is projected to grow at a CAGR of 11.6% between 2025 and 2034. Other estimates indicate the global low-code development platform market was valued at USD 11.5 billion in 2021 and is projected to reach USD 125.6 billion by 2031. In 2024, the U.S. in North America held a significant market share, generating approximately USD 9.8 billion in revenue in the low-code development platform market. North America as a whole dominated the global low-code development platform market in 2024.

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Domo (DOMO) is expected to drive future revenue growth over the next 2-3 years through several key initiatives:

1. Shift to Consumption-Based Pricing Model: Domo is increasingly adopting a consumption-based pricing model, with over 70% of its Annual Recurring Revenue (ARR) now under this structure. This approach encourages deeper platform adoption as customers pay based on their usage, fostering organic growth in both usage and revenue. Analysts view the successful implementation of this model as a significant factor in Domo's enhanced growth outlook.

2. Expansion of Strategic Cloud Partnerships: Domo is actively strengthening its strategic alliances with major cloud data warehouse (CDW) providers and hyperscalers, including Snowflake, Databricks, Google, AWS, and Oracle. These partnerships are leading to enhanced integrations and joint go-to-market strategies, which have significantly increased Domo's sales pipeline. For example, joint deals with CDW partners grew from zero to over 60 within two quarters in fiscal year 2025. This strategy allows Domo to capitalize on the ongoing industry migration to cloud-based analytics, thereby boosting future revenue growth and improving deal conversion rates.

3. Enhanced AI Capabilities and Integration: The growing enterprise demand for advanced AI and Large Language Model (LLM)-powered analytics is accelerating the adoption of Domo's end-to-end platform, which natively integrates AI, data integration, workflow automation, and governance. This focus on AI capabilities helps organizations monetize their increasing data volumes and leverage AI-driven insights, expanding Domo's total addressable market and positioning it for sustained revenue growth. Companies utilizing Domo's AI and data products have reported an average revenue increase of 15% due to smarter decisions.

4. Improved Customer Retention and Expansion: Domo has demonstrated an improvement in gross retention rates, reaching 88% in Q2 fiscal year 2025, an increase from 83% in Q1 fiscal year 2025. Net retention was 90% year-over-year, and even higher at nearly 100% on an in-quarter basis. Notably, the consumption cohort exhibited strong performance with a 98% gross retention rate and a 118% net retention rate. The company also secured its first-ever eight-figure total contract value, indicating significant customer expansion. Increased Remaining Performance Obligations (RPO) further signal improved revenue visibility and stronger future sales.

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Share Issuance

• Domo reported proceeds from shares issued in connection with employee stock purchase plans of $1.121 million for Q1 Fiscal 2026 (ended April 30, 2025) and $0.680 million for Q1 Fiscal 2025 (ended April 30, 2024).
• Weighted-average shares outstanding for non-GAAP net loss per share calculations were guided to be 40.5 million for Q2 Fiscal 2026.
• Weighted-average shares outstanding used in non-GAAP net loss per share calculations increased from 3 million for Q4 Fiscal 2025 to 5 million for the full fiscal year 2025.

Outbound Investments

• Domo has made 4 investments, primarily in companies located in Brazil.
• Notable investments include a Seed round in ContaÁgil in March 2021, a Seed round in SolarZ in August 2023, and Series B rounds in Conta Simples in December 2020 and January 2024.
• Domo has not made any acquisitions within the last 3-5 years.

Capital Expenditures

• Annual capital expenditures were $9.445 million for fiscal year 2025 (ended January 31, 2025).
• Annual capital expenditures were $11.76 million for fiscal year 2024 (ended January 31, 2024).
• Annual capital expenditures were $8 million for fiscal year 2023 (ended January 31, 2023).