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Guidewire is like SAP or Oracle for the property & casualty (P&C) insurance industry, providing core enterprise software.

Think of it as the Workday for insurance companies, providing cloud-based software to manage their core business operations like policies, claims, and billing.

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• Guidewire Cloud Platform: A comprehensive, cloud-native software platform designed specifically for property and casualty (P&C) insurers to manage their core operations, data, and digital engagement.
• Guidewire ClaimCenter: Software that streamlines and automates the entire claims lifecycle for P&C insurers, from first notice of loss through investigation, adjudication, and payment.
• Guidewire PolicyCenter: Software for underwriting and policy administration that enables P&C insurers to manage the full policy lifecycle from quote to issuance and renewal.
• Guidewire BillingCenter: Software that handles all aspects of billing and payment management for P&C insurance policies, including invoicing, collections, and disbursements.
• Guidewire Data and Analytics: Solutions providing advanced data management, business intelligence, and predictive analytics tools to help insurers make informed decisions and optimize operations.
• Guidewire Digital: A suite of applications and tools designed to enhance digital engagement with policyholders, agents, and other distribution channels across the insurance value chain.

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Guidewire Software (GWRE) Major Customers

Guidewire Software (GWRE) sells its enterprise software solutions primarily to other companies, specifically property and casualty (P&C) insurance carriers. Their products are mission-critical systems for policy administration, billing, and claims management, serving a broad spectrum of the global P&C insurance market. While Guidewire's customer base includes hundreds of insurers worldwide, here are examples of major and well-known insurance companies that utilize Guidewire's platforms:

• The Travelers Companies, Inc. (Symbol: TRV)
• Chubb Limited (Symbol: CB)
• The Allstate Corporation (Symbol: ALL)
• American International Group, Inc. (Symbol: AIG)
• The Progressive Corporation (Symbol: PGR)

These companies represent a cross-section of large national and international P&C insurers that rely on Guidewire's technology for their core operations.

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Amazon.com, Inc. (NASDAQ: AMZN)

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Mike Rosenbaum, Chief Executive Officer

Mike Rosenbaum joined Guidewire as Chief Executive Officer in 2019. Prior to Guidewire, he served as Executive Vice President of Product at Salesforce, where he led product management and strategy for its core CRM offerings. He also served as a submarine officer in the US Navy. Rosenbaum holds a Bachelor of Science degree in Systems Engineering from the United States Naval Academy and a Master of Science degree in Engineering-Economic Systems from Stanford University.

Jeff Cooper, Chief Financial Officer

As Chief Financial Officer, Jeff Cooper is responsible for Guidewire's financial operations, including FP&A, accounting, investor relations, facilities, and procurement. Before joining Guidewire, he served as the Chief Financial Officer at GoodData and as Vice President of Finance at Rally Software. He began his career as an investment banker focused on the software industry.

John Mullen, President

John Mullen was appointed President and Chief Revenue Officer of Guidewire in early 2022. In this role, he leads Guidewire's Global Sales, Delivery Services, and Customer Success organizations. With over 25 years of experience, he previously served as the Head of North American Markets at Capgemini, where he led a global team, and before that, he led Capgemini's Insurance Business Unit.

Michael Howe, Chief Product Officer

Michael Howe was appointed Chief Product Officer in April 2023. He is responsible for Guidewire's product direction, encompassing product strategy, product management, and product marketing. Before Guidewire, he was the Chief Product Officer at Applied Systems, where he oversaw product strategy and international expansion for their cloud-based solutions. Michael has a career history in enterprise software, holding leadership roles in product, corporate strategy, and marketing for both public (SAP, Oracle) and private equity-backed software companies.

Winston King, Chief Administrative Officer and General Counsel

Winston King is responsible for Guidewire's worldwide administrative functions, including human resources, business technology, recruiting, legal, and corporate services. He also manages the company's corporate and compliance matters as General Counsel and Secretary. He has served as Guidewire's General Counsel and Secretary since January 2013 and as Chief Administrative Officer since June 2018. Prior to Guidewire, King was Executive Vice President, General Counsel, and Secretary at Infogroup and worked at the international law firm WilmerHale. He also served as a clerk to Judge Bruce Selya on the US First Circuit Court of Appeals.

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The key risks to Guidewire Software's business include intense competition, a high dependence on the North American property and casualty (P&C) insurance market, and economic downturns or global market volatility.

1. Intense Competition: Guidewire operates in a highly competitive insurtech market, facing pressure from both established software providers and new, innovative startups. This competitive landscape necessitates continuous innovation and differentiation to maintain market share and prevent customer attrition, often requiring significant investment in technology and marketing.
2. High Dependence on North American P&C Insurance Market: A substantial portion of Guidewire's revenue, approximately 87.4% as of Q3 2023, is generated from the North American insurance market, with a primary focus on the Property & Casualty sector. This concentration exposes the company to significant revenue vulnerability from sector-specific downturns, regulatory changes, or economic fluctuations within this region.
3. Economic Downturn Risks and Market Volatility: Global economic uncertainties, geopolitical tensions, and general market volatility pose a threat to Guidewire's business stability. Such events can lead to reduced technology spending by insurers, delayed sales cycles, and increased pricing pressures, which could negatively impact the company's financial performance.

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The growing industry shift towards highly modular, API-first, and truly "composable" enterprise architectures represents a clear emerging threat to Guidewire Software. This trend, evidenced by the proliferation of specialized insurtech solutions offered via APIs and a broader industry move towards microservices and flexible IT environments, could diminish the long-term value proposition of comprehensive, integrated core system suites, even cloud-based ones. Insurers increasingly seek to "compose" their technology stack from best-of-breed components to gain greater agility and customization, potentially reducing reliance on single-vendor, extensive platforms for all core functions. This paradigm shift challenges the traditional model of purchasing a monolithic suite for policy, billing, and claims, favoring a more fragmented, yet highly adaptable, ecosystem of interchangeable services.

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Guidewire Software (GWRE) primarily provides an industry platform for Property & Casualty (P&C) insurance carriers globally. Their main products and services include the InsuranceSuite (comprising PolicyCenter, BillingCenter, and ClaimCenter), InsuranceNow, Analytics, and Guidewire Cloud offerings.

The addressable market for Guidewire's main products and services, focused on the global P&C insurance software sector, can be described as follows:

• The global P&C Insurance Software market size is anticipated to be valued at USD 13,961.65 million in 2024. This market is projected to grow to USD 26,693.05 million by 2033, exhibiting a compound annual growth rate (CAGR) of 7.4%. Guidewire Software held approximately 13% of this global market in 2024.
• More broadly, the global insurance software market was valued at USD 14.14 billion in 2025 and is forecast to reach USD 19.44 billion by 2030, with a CAGR of 6.57%. The P&C segment constituted 48.8% of this market in 2024.
• A specific segment, often referred to as the "Guidewire Market," which focuses on core operating system software for the global P&C insurance sector, was valued at USD 676.02 million in 2024. This segment is projected to reach USD 979.93 million by 2032, growing at a CAGR of 4.75% from 2026 to 2032.
• Another estimate for the global "Guidewire Market" (P&C insurance software) valued it at USD 770.5 million in 2022, with a projection to reach USD 1,350.5 million by 2032, at a CAGR of 5.9% from 2023 to 2032.

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1. Accelerated Cloud Adoption and Migration: Guidewire's continued focus on its cloud-first strategy and the migration of existing on-premise customers to its Guidewire Cloud Platform (GWCP) are significant revenue drivers. The company has seen strong growth in subscription revenue and cloud Annual Recurring Revenue (ARR), with cloud ARR comprising 66% of total ARR and growing 28% year-over-year. Insurers are increasingly adopting cloud technologies for operational efficiency, innovation, and enhanced data management.
2. New Customer Acquisition and Global Market Expansion: Guidewire is actively acquiring new customers and expanding its footprint in critical international regions. The company added four net new customers in Q4 2024 and is focused on expanding into markets such as Australia, New Zealand, Japan, Germany, and the London market. This geographical and customer base expansion is expected to contribute to future revenue growth.
3. Product Innovation, including AI and Advanced Analytics: Continuous product development and the introduction of new features, particularly leveraging artificial intelligence (AI) and advanced analytics, are key growth drivers. Guidewire regularly releases updates to its cloud platform, offering advancements like new APIs, cloud-native services, and enhanced risk insights. The company is also investing in new solutions that leverage generative AI to improve efficiency and offer new capabilities to insurers.
4. Growth of the Partner Ecosystem and Marketplace: The expansion of the Guidewire Marketplace and its robust ecosystem of solution partners provide a significant growth avenue. The Marketplace offers numerous integrations that reduce customer integration costs and accelerate innovation. A growing partner network means more integrated solutions and increased value for Guidewire's customer base, fostering further adoption and usage.
5. Increased Customer Commitment and Larger Deals: Guidewire is experiencing increased commitment from its customers, reflected in the growth of "fully ramped ARR," which indicates larger deals and deeper customer engagement with the Guidewire Cloud platform. This suggests that existing customers are expanding their use of Guidewire's offerings, leading to higher recurring revenue.

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Share Repurchases

• Guidewire's board of directors approved a share repurchase program with authorization to purchase up to $400.0 million of its outstanding common stock, effective September 22, 2022.
• As part of this $400 million authorization, the company entered into an accelerated share repurchase agreement (ASR) with Morgan Stanley & Co. LLC to repurchase an aggregate of $200 million of its common stock, announced on September 28, 2022.
• On October 7, 2020, Guidewire announced a stock repurchase program of up to $200 million aimed at enhancing shareholder value.

Share Issuance

• For fiscal year 2025, proceeds from the issuance of common stock upon the exercise of stock options amounted to $728 thousand.
• In fiscal year 2024, the company received $1.041 million from the issuance of common stock upon the exercise of stock options.
• Proceeds from the issuance of common stock upon the exercise of stock options were $3.902 million in fiscal year 2023.

Inbound Investments

• Machina Capital S.A.S. acquired a new stake of 5,120 shares in Guidewire Software, valued at approximately $1.21 million, during the second quarter of 2025.
• Vanguard Group Inc. increased its holdings in Guidewire Software by 3.0% during the first quarter of 2025, bringing its total to 8,711,604 shares worth $1.63 billion.
• Invesco Ltd. boosted its stake in shares of Guidewire Software by 70.4% in the first quarter of 2025.

Outbound Investments

• Guidewire entered into a definitive agreement on October 28, 2025, to acquire ProNav Technologies Ltd. (ProNavigator), an AI-powered knowledge management platform for the P&C insurance industry, with the acquisition expected to close in the second quarter of fiscal year 2026.
• The company recently acquired Quanti, a Polish pricing software firm, and has invested in AI tools such as Claims Intel.

Capital Expenditures

• For fiscal year 2026, Guidewire's capital expenditures are projected to be between $25 million and $30 million.
• Expected capitalized software development costs for fiscal year 2026 are $16 million.
• Guidewire continuously invests in research and development, allocating over 25% of its revenue to innovation, with a primary focus on cloud-based solutions, data analytics, and digital capabilities. Research and development expenses were $296 million in fiscal year 2025, $269 million in 2024, and $250 million in 2023.