Tearsheet

ServiceNow (NOW)


Market Price (11/6/2025): $858.02 | Market Cap: $178.2 Bil
Sector: Information Technology | Industry: Systems Software

ServiceNow (NOW)


Market Price (11/6/2025): $858.02
Market Cap: $178.2 Bil
Sector: Information Technology
Industry: Systems Software

Investment Highlights Why It Matters Which of these 2 stories sounds closer for this stock?

1. Generates cash flow

The stock generated 4% or more of the share price (called cash flow yield), and shows moderate 10-15% or more growth.

2. Riding a trend

Think Tesla during the pandemic of 2020 when EVs were riding a cultural high, or Nvidia in the current AI boom, or even Figma. These companies don’t have enough yield, or, enough growth, or both - however - they are riding a trend. They have momentum. These can be more volatile - they don’t have the floor of strong cash flow


0 Strong revenue growth
Rev Chg LTMRevenue Change % Last Twelve Months (LTM) is 21%
Weak multi-year price returns
2Y Excs Rtn is -12%
Expensive valuation multiples
P/EBITPrice/EBIT or Price/(Operating Income) ratio is 83x, P/EPrice/Earnings or Price/(Net Income) is 106x
1 Attractive cash flow generation
CFO/Rev LTMCash Flow from Operations / Revenue (Sales), Last Twelve Months (LTM) is 38%, FCF/Rev LTMFree Cash Flow / Revenue (Sales), Last Twelve Months (LTM) is 31%, CFO LTM is 4.8 Bil, FCF LTM is 3.9 Bil
  Yield minus risk free rate is negative
ERPEquity Risk Premium (ERP) = Total Yield - Risk Free Rate, Reflects the premium above risk free assets offered by the investment. is -3.1%
2 Low stock price volatility
Vol 12M is 39%
  
0 Strong revenue growth
Rev Chg LTMRevenue Change % Last Twelve Months (LTM) is 21%
1 Attractive cash flow generation
CFO/Rev LTMCash Flow from Operations / Revenue (Sales), Last Twelve Months (LTM) is 38%, FCF/Rev LTMFree Cash Flow / Revenue (Sales), Last Twelve Months (LTM) is 31%, CFO LTM is 4.8 Bil, FCF LTM is 3.9 Bil
2 Low stock price volatility
Vol 12M is 39%
3 Weak multi-year price returns
2Y Excs Rtn is -12%
4 Expensive valuation multiples
P/EBITPrice/EBIT or Price/(Operating Income) ratio is 83x, P/EPrice/Earnings or Price/(Net Income) is 106x
5 Yield minus risk free rate is negative
ERPEquity Risk Premium (ERP) = Total Yield - Risk Free Rate, Reflects the premium above risk free assets offered by the investment. is -3.1%

Market Valuation & Key Metrics

NOW Stock


Return vs. Risk


Price Returns Compared

 202020212022202320242025Total [1]
Returns
NOW Return95%18%-40%82%50%-17%212%
Peers Return132%1%-57%50%8%-14%42%
S&P 500 Return16%27%-19%24%23%16%110%

Monthly Win Rates [3]
NOW Win Rate83%50%17%75%75%40% 
Peers Win Rate67%47%23%58%43%38% 
S&P 500 Win Rate58%75%42%67%75%70% 

Max Drawdowns [4]
NOW Max Drawdown-12%-17%-47%-6%-9%-32% 
Peers Max Drawdown-25%-25%-61%-14%-32%-38% 
S&P 500 Max Drawdown-31%-1%-25%-1%-2%-15% 


[1] Cumulative total returns since the beginning of 2020
[2] Peers: TEAM, PEGA, ALRM, VRNT, FSLY. See NOW Returns vs. Peers.
[3] Win Rate = % of calendar months in which monthly returns were positive
[4] Max drawdown represents maximum peak-to-trough decline within a year
[5] 2025 data is for the year up to 11/5/2025 (YTD)

How Low Can It Go

Unique KeyEventNOWS&P 500
2022 Inflation Shock2022 Inflation Shock  
2022 Inflation Shock% Loss% Loss-51.3%-25.4%
2022 Inflation Shock% Gain to Breakeven% Gain to Breakeven105.3%34.1%
2022 Inflation ShockTime to BreakevenTime to Breakeven423 days464 days
2020 Covid Pandemic2020 Covid Pandemic  
2020 Covid Pandemic% Loss% Loss-30.2%-33.9%
2020 Covid Pandemic% Gain to Breakeven% Gain to Breakeven43.3%51.3%
2020 Covid PandemicTime to BreakevenTime to Breakeven32 days148 days
2018 Correction2018 Correction  
2018 Correction% Loss% Loss-27.2%-19.8%
2018 Correction% Gain to Breakeven% Gain to Breakeven37.4%24.7%
2018 CorrectionTime to BreakevenTime to Breakeven82 days120 days

Compare to TEAM, PEGA, ALRM, VRNT, FSLY


In The Past

ServiceNow's stock fell -51.3% during the 2022 Inflation Shock from a high on 11/4/2021. A -51.3% loss requires a 105.3% gain to breakeven.

Preserve Wealth

Limiting losses and compounding gains is essential to preserving wealth over time.

Asset Allocation

Actively managed asset allocation strategies protect wealth. Learn more.

About ServiceNow (NOW)

Better Bets than ServiceNow (NOW)

Latest Trefis Analyses

Trade Ideas

Select past ideas related to NOW. For more, see Trefis Trade Ideas.

Unique KeyDateTickerCompanyCategoryTrade Strategy6M Fwd Rtn12M Fwd Rtn12M Max DD
ZBRA_10312025_Dip_Buyer_FCFYield10312025ZBRAZebra TechnologiesDip BuyDB | FCFY OPMDip Buy with High FCF Yield and High Margin
Buying dips for companies with high FCF yield and meaningfully high operating margin
-1.1%-1.1%-3.3%
ACN_10312025_Dip_Buyer_ValueBuy10312025ACNAccentureDip BuyDB | P/E OPMDip Buy with Low PE and High Margin
Buying dips for companies with tame PE and meaningfully high operating margin
-0.9%-0.9%-2.9%
ADBE_10312025_Dip_Buyer_ValueBuy10312025ADBEAdobeDip BuyDB | P/E OPMDip Buy with Low PE and High Margin
Buying dips for companies with tame PE and meaningfully high operating margin
-1.4%-1.4%-1.5%
TXN_10312025_Monopoly_xInd_xCD_Getting_Cheaper10312025TXNTexas InstrumentsMonopolyMY | Getting CheaperMonopoly-Like with P/S Decline
Large cap with monopoly-like margins or cash flow generation and getting cheaper based on P/S multiple
1.3%1.3%-1.3%
MRVL_10242025_Monopoly_xInd_xCD_Getting_Cheaper10242025MRVLMarvell TechnologyMonopolyMY | Getting CheaperMonopoly-Like with P/S Decline
Large cap with monopoly-like margins or cash flow generation and getting cheaper based on P/S multiple
10.4%10.4%0.0%
NOW_10312022_Monopoly_xInd_xCD_Getting_Cheaper10312022NOWServiceNowMonopolyMY | Getting CheaperMonopoly-Like with P/S Decline
Large cap with monopoly-like margins or cash flow generation and getting cheaper based on P/S multiple
7.1%38.3%-14.1%
NOW_4302022_Monopoly_xInd_xCD_Getting_Cheaper04302022NOWServiceNowMonopolyMY | Getting CheaperMonopoly-Like with P/S Decline
Large cap with monopoly-like margins or cash flow generation and getting cheaper based on P/S multiple
-12.1%-3.9%-28.5%
Unique KeyDateTickerCompanyCategoryTrade Strategy6M Fwd Rtn12M Fwd Rtn12M Max DD
ZBRA_10312025_Dip_Buyer_FCFYield10312025ZBRAZebra TechnologiesDip BuyDB | FCFY OPMDip Buy with High FCF Yield and High Margin
Buying dips for companies with high FCF yield and meaningfully high operating margin
-1.1%-1.1%-3.3%
ACN_10312025_Dip_Buyer_ValueBuy10312025ACNAccentureDip BuyDB | P/E OPMDip Buy with Low PE and High Margin
Buying dips for companies with tame PE and meaningfully high operating margin
-0.9%-0.9%-2.9%
ADBE_10312025_Dip_Buyer_ValueBuy10312025ADBEAdobeDip BuyDB | P/E OPMDip Buy with Low PE and High Margin
Buying dips for companies with tame PE and meaningfully high operating margin
-1.4%-1.4%-1.5%
TXN_10312025_Monopoly_xInd_xCD_Getting_Cheaper10312025TXNTexas InstrumentsMonopolyMY | Getting CheaperMonopoly-Like with P/S Decline
Large cap with monopoly-like margins or cash flow generation and getting cheaper based on P/S multiple
1.3%1.3%-1.3%
MRVL_10242025_Monopoly_xInd_xCD_Getting_Cheaper10242025MRVLMarvell TechnologyMonopolyMY | Getting CheaperMonopoly-Like with P/S Decline
Large cap with monopoly-like margins or cash flow generation and getting cheaper based on P/S multiple
10.4%10.4%0.0%
NOW_10312022_Monopoly_xInd_xCD_Getting_Cheaper10312022NOWServiceNowMonopolyMY | Getting CheaperMonopoly-Like with P/S Decline
Large cap with monopoly-like margins or cash flow generation and getting cheaper based on P/S multiple
7.1%38.3%-14.1%
NOW_4302022_Monopoly_xInd_xCD_Getting_Cheaper04302022NOWServiceNowMonopolyMY | Getting CheaperMonopoly-Like with P/S Decline
Large cap with monopoly-like margins or cash flow generation and getting cheaper based on P/S multiple
-12.1%-3.9%-28.5%

Recent Active Movers

Recent Active Movers

More From Trefis

Peer Comparisons for ServiceNow

Financials

NOWTEAMPEGAALRMVRNTFSLYMedian
NameServiceN.AtlassianPegasyst.Alarm.comVerint S.Fastly  
Mkt Price879.63161.4659.5947.6920.288.0753.64
Mkt Cap182.642.510.22.41.21.26.3
Rev LTM12,6675,4601,7329768945711,354
Op Inc LTM1,755-19530312677-139101
FCF LTM3,9051,45643116111312296
FCF 3Y Avg3,2091,237300131120-35215
CFO LTM4,8411,50944218013853311
CFO 3Y Avg4,0111,2713151451497232

Growth & Margins

NOWTEAMPEGAALRMVRNTFSLYMedian
NameServiceN.AtlassianPegasyst.Alarm.comVerint S.Fastly  
Rev Chg LTM21.1%19.5%17.0%7.8%-2.3%7.4%12.4%
Rev Chg 3Y Avg22.3%22.2%11.9%6.6%-0.2%13.7%12.8%
Rev Chg Q21.8%20.6%17.3%8.8%-1.0%12.3%14.8%
QoQ Delta Rev Chg LTM5.1%4.7%3.4%2.1%-0.2%2.9%3.2%
Op Mgn LTM13.9%-3.6%17.5%12.9%8.6%-24.3%10.7%
Op Mgn 3Y Avg11.2%-5.1%9.8%9.6%8.9%-34.8%9.2%
QoQ Delta Op Mgn LTM0.6%-1.1%0.8%0.4%-1.2%2.0%0.5%
CFO/Rev LTM38.2%27.6%25.5%18.5%15.5%9.3%22.0%
CFO/Rev 3Y Avg37.9%27.6%20.2%15.7%16.6%0.8%18.4%
FCF/Rev LTM30.8%26.7%24.9%16.5%12.6%2.1%20.7%
FCF/Rev 3Y Avg30.3%26.9%19.2%14.2%13.4%-7.3%16.7%

Valuation

NOWTEAMPEGAALRMVRNTFSLYMedian
NameServiceN.AtlassianPegasyst.Alarm.comVerint S.Fastly  
Mkt Cap182.642.510.22.41.21.26.3
P/S14.47.85.92.41.42.14.2
P/EBIT82.8-455.730.513.715.2-8.614.4
P/E105.5-229.836.618.319.9-8.019.1
P/CFO37.728.123.013.28.822.122.5
Total Yield0.9%-0.4%2.9%5.5%5.0%-12.5%1.9%
Dividend Yield0.0%0.0%0.1%0.0%0.0%0.0%0.0%
FCF Yield 3Y Avg2.0%2.8%4.5%4.5%7.1%-2.2%3.7%
D/E0.00.00.00.40.40.30.2
Net D/E-0.0-0.0-0.00.00.20.1-0.0

Returns

NOWTEAMPEGAALRMVRNTFSLYMedian
NameServiceN.AtlassianPegasyst.Alarm.comVerint S.Fastly  
1M Rtn-3.6%7.5%6.9%-8.8%0.1%-6.8%-1.8%
3M Rtn-3.6%-13.0%3.4%-14.5%-7.1%23.8%-5.3%
6M Rtn-10.5%-21.5%28.2%-10.7%16.6%33.8%3.0%
12M Rtn-9.4%-27.1%41.6%-14.8%-8.4%5.2%-8.9%
3Y Rtn143.2%30.5%276.2%-15.0%-39.4%-6.8%11.8%
1M Excs Rtn-3.9%6.3%7.0%-8.5%-1.1%-3.2%-2.1%
3M Excs Rtn-6.6%-12.8%3.7%-19.4%-10.0%1.0%-8.3%
6M Excs Rtn-31.2%-42.2%7.5%-31.3%-4.1%13.1%-17.7%
12M Excs Rtn-25.4%-46.7%28.1%-29.4%-24.1%-6.6%-24.8%
3Y Excs Rtn33.5%-95.9%146.9%-94.5%-118.3%-80.5%-87.5%

Financials

Segment Financials

Revenue by Segment

$ Mil20242023202220212020
Digital workflow products7,6796,0774,8823,7492,811
Information Technology Operations Management (ITOM) products1,001814691537444
Professional services and other291354323233205
Total8,9717,2455,8964,5193,460


Price Behavior

Short Interest

Short Interest: As Of Date10152025
Short Interest: Shares Quantity3,108,450
Short Interest: % Change Since 93020258.0%
Average Daily Volume1,213,976
Days-to-Cover Short Interest2.56
Basic Shares Quantity207,630,000
Short % of Basic Shares1.5%

Earnings Returns History

Expand for More

 Forward Returns
Earnings Date1D Returns5D Returns21D Returns
10/29/20252.5%  
7/23/20254.2%2.2%-8.3%
4/23/202515.5%17.5%25.0%
1/29/2025-11.4%-10.2%-18.7%
10/23/20245.4%4.7%15.4%
7/24/202413.4%11.4%12.3%
4/24/2024-4.0%-8.1%1.6%
1/24/20240.4%0.3%1.0%
...
SUMMARY STATS   
# Positive181716
# Negative678
Median Positive5.4%7.1%10.1%
Median Negative-3.6%-5.9%-5.2%
Max Positive15.5%20.0%27.1%
Max Negative-11.4%-13.9%-18.7%

SEC Filings

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Report DateFiling DateFiling
93020251030202510-Q 9/30/2025
6302025724202510-Q 6/30/2025
3312025423202510-Q 3/31/2025
12312024130202510-K 12/31/2024
93020241024202410-Q 9/30/2024
6302024725202410-Q 6/30/2024
3312024506202410-Q 3/31/2024
12312023125202410-K 12/31/2023
93020231026202310-Q 9/30/2023
6302023727202310-Q 6/30/2023
3312023427202310-Q 3/31/2023
12312022131202310-K 12/31/2022
93020221027202210-Q 9/30/2022
6302022728202210-Q 6/30/2022
3312022428202210-Q 3/31/2022
12312021203202210-K 12/31/2021

Insider Activity

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