Expedia (NASDAQ:EXPE) is set to release its Q3 2013 earnings results on Wednesday, October 30. The leading online travel agency (OTA) reported weak results in Q2 2013 owing to increased competition in the OTA space, and inventory pressures on its Hotwire brand. Total revenue increased 16% y-o-y to $1.21 billion, while net income declined by more than 30% to $63 million. The divergence in the top-line and the bottom-line growth was due to operating expenses, mostly sales and marketing related, growing faster than revenues to counter competitive forces and retain market share. 
We see rising competition as a major threat for Expedia in the near future. Its closest rival, Priceline (NASDAQ:PCLN), is aggressively expanding in the U.S., Expedia’s primary market, via its booking.com brand. With over 45% share of the OTA market, booking.com is the largest OTA in Europe. Expedia could lose its market share to competition in the U.S. if it does not take steps to increase its brand strength.
In the back half of 2012, Expedia launched the Expedia Traveler Preference (ETP) program that provides customers the option to pay at the time of booking (merchant model) or pay at the time of checking out of the hotel (agency model). The program is showing increased strength. More than 30,000 hotels have signed up for the program since its launch.  Although ETP is rapidly spreading across the globe, it is also impacting Expedia’s overall revenue margins.
- Key Takeaways From Expedia’s Q4 2016 Earnings
- What To Watch For In Expedia’s Q4 2016 Earnings
- How Might President Trump’s Recent Travel Ban Impact The Various Stakeholders Of The Travel Industry?
- This New Experiment By Expedia Might Give It A Significant Competitive Advantage
- What Are Some Of The Key Drivers For The Online Travel Industry In 2017?
- Why Did Expedia Decide To Shut Down Its Italy-Based Hotel Booking Website, Venere?
Competition To Put Pressure On Room Night Growth And Operating Margins
Expedia faced heightened competition in Q2 2013 in the off-line brand marketing channel from Booking.com, TripAdvisor and its own Trivago. In order to maintain its leadership position in the U.S., the company had to raise its investments in sales and marketing by more than 33% y-o-y in Q2 2013 to $590 million. Intense competition also resulted in weaker growth in direct type-in traffic, which is the most efficient traffic for customer loyalty and profitability according to the company’s management. 
Room night growth at Expedia decelerated to 19% y-o-y in Q2 2013 from 28% in Q1 2013. The timing of Easter, disruptions at eLong, and low bidding activity on TripAdvisor due to the meta display transition contributed to the deceleration.  Since these headwinds have mostly faded by now, we believe that rising competition in the travel space will be the major challenge for Expedia going forward.
The growing strength of Priceline’s booking.com brand is the biggest threat to the company. The former has built a dominant position in Europe, and is now marching towards the U.S. The world’s largest economy is Expedia’s biggest market, with over 50% contribution to total revenues. Expedia’s room night growth could decelerate further, and high selling and marketing investments could impact its operating margins, if there is no respite from heightened competitive activity.
Rising Agency Model Revenues To Drive Down Revenue Margin On Hotel Bookings
Under the agency model, the hotel supplier is the merchant of record, and revenue margins are low since net revenues are generated in the form of commissions and bookings fees. On the other hand, Expedia is the merchant of record under the merchant model, which gives it some level of control over the pricing. This offers scope for charging higher margins.
During 2010–2012, merchant model revenues grew faster than agency model revenues. Consequently, the revenue contribution of agency model declined from 24% in 2010 to 22% in 2012.  However, the agency model is now gaining preference from hoteliers via the ETP program, since guests prefer to pay at the time of checking out of the hotel. The ETP program also increases the average length of stay. Hotels that have converted to ETP are witnessing market share increases. This has resulted in Expedia’s agency model revenues growing faster (25% y-o-y) than merchant model revenues (14% y-o-y), in the first half of 2013. 
We believe Expedia’s customers will adopt ETP program at a fast pace as the program is rolled out globally, leading to further increases in revenue contribution from the agency model. Since revenue margins are lower under the agency model, we expect Expedia’s overall revenue margin to decline in the future.
We will update our $62 price estimate for Expedia after the company’s quarterly earnings announcement on October 30, 2013.Notes: