Dish Network Feels the Pinch from Netflix and Amazon

by Trefis Team
Dish Network
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Satellite companies Dish Network (NASDAQ:DISH) and DirecTV (NASDAQ:DTV) have done well in the past few years and gained subscribers as opposed to cable companies that have suffered consistent subscriber losses. Dish’s subscriber base has increased at an average annual rate of 0.4% over the past five years. The company’s pay-TV market share declined slightly from 13.6% in 2007 to 13.4% in 2012. Overall the pay-TV industry is witnessing a decline due to the rise of alternative video platforms such as Netflix (NASDAQ:NFLX) and Amazon (NASDAQ:AMZN). Going forward, we expect Dish’s pay-TV market share to more or less stabilize in the long term, helped by the Blockbuster streaming service and the company’s increased focus on acquiring high quality subscribers.

See our complete analysis for Dish

U.S. Pay-TV Market Remains Competitive

Even though Dish Network is employing multiple strategies to improve subscriber growth, there is fierce competition from DirecTV, cable operators such as Comcast (NASDAQ:CMCSA) and Time Warner Cable (NYSE:TWC), as well as telcos such as AT&T (NYSE:T) and Verizon (NYSE:VZ). Unlike Dish Network, DirecTV has done extremely well and has grown its pay-TV market share from 17.4% in 2008 to 19.2% in 2012, as per our estimates. The company was able to do so because of its strong brand and customer service, unique programing such as NFL Sunday Ticket and maintenance of good customer credit standards.

As far as cable companies are concerned, they are still losing subscribers. SNL Kagan in a recent report stated that the U.S. cable TV industry lost 1.8 million subscribers over the last 12 months. [1] However, Comcast has improved a lot on this front as it has been able to reduce the subscriber losses. The company has been investing in improving its customer service and promoting its Xfinity brand. It also introduced a subscription streaming service, Xfinity Streampix, to create an incentive for its subscribers to stay. Telcos, with their fiber optic services including FiOs and U-Verse bundled with voice and broadband, are still gaining subscribers. [2] The overall market is saturated and quite competitive. We believe that it will be extremely difficult for Dish Network to gain share. However, with slow and steady subscriber growth, it might be able to maintain its market share.

Dish Is Affected By Growth In Alternative Video Platforms

Dish’s subscriber base grew from 13.8 million in 2007 to 14.1 million in 2012. [3] However, it dropped to 14 million this year, largely attributable to the overall decline in the industry. According to a report by Moffett, video subscriptions in the U.S. dropped by about 316,000 compared with growth of 330,000 the year before. [4] On the other hand, alternative video platforms such as Netflix have seen strong subscriber growth. Netflix gained 1.3 million subscribers in the U.S. in the third quarter alone (Read More – Netflix Demonstrates Strong Performance; Stock Remains Richly Valued).

Many customers now prefer to watch content online using multiple devices on the go. Dish also offers content streaming through its Blockbuster@Home, which gives access to thousands of movies, TV shows and kids’ titles streamed on a TV, computer or iPad. Dish currently charges $10 for this service and offers 20 additional channels in this add-on pack. We believe that the expansion of Blockbuster@Home with more content clubbed with Dish’s popular hopper DVR can help retain subscribers in the long run.

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  1. Cable TV Providers Hit by Continued Subscriber Erosion, The Hollywood Reporter, Sep 3, 2013 []
  2. Mobile, TV customers drive AT&T revenue growth, PC World, Oct 23, 2013 []
  3. Dish Network’s SEC Filings []
  4. Cord-Cutting No Longer an ‘Urban Myth’: Pay TV Operators Drop 316,000 Subs in Past Year, Variety, Aug 6, 2013 []
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