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Harley-Davidson Logo
  • commented 10/22/15
  • tags: HOG TM HMC
  • Harley needs to focus on quality and customer satisfaction. My Rushmore model Ultra Limited has had five recalls and has suffered a number of non-recall related equipment failures that led me to lose use of the bike for a total of three weeks this summer. Harley corporate makes no effort to supply loaner vehicles to customers in situations like those I encountered. If you read the HD forums and talk to mc riders these problems are widely known and long term HD riders are realizing that this one way loyalty is for suckers. My next big bike will not be HD. [ less... ]
    Harley needs to focus on quality and customer satisfaction. My Rushmore model Ultra Limited has had five recalls and has suffered a number of non-recall related equipment failures that led me to lose use of the bike for a total of three weeks this summer. Harley corporate makes no effort to supply loaner vehicles to customers in situations like those I encountered. If you read the HD forums and talk to mc riders these problems are widely known and long term HD riders are realizing that this one way loyalty is for suckers. My next big bike will not be HD.
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