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  • commented 6/26/15
  • tags: LOW HD
  • I've used their web order routine 3-4 times in the last 90 days and Amazon 30-40 times last year. HD does not know which end is up. They want to move into the Amazon space but are clueless with regard to their ability to communicate with their customers. Simply said you have tracking that shows the item was received by the store however the customer service rep has no idea what you are talking about!!! [ less... ]
    I've used their web order routine 3-4 times in the last 90 days and Amazon 30-40 times last year. HD does not know which end is up. They want to move into the Amazon space but are clueless with regard to their ability to communicate with their customers. Simply said you have tracking that shows the item was received by the store however the customer service rep has no idea what you are talking about!!!
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