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  • commented 12 months ago
  • tags: GE COF C XOM BBY
  • Current CC customers are locked out of their old online accounts and are no longer able to access online statements. The new online account system requires extraneous information to register (physical card info). New cards must be issued to gain access to online payments and statements. No information packet has been sent out from Citbank to any customers, despite locking trusted payment avenues already. Billpay checks sent to the old address will not be received. The company reps state they will NOT waive late fees for October 2013 if customers have issues getting payments to them.

    Worst buyout in history. 27 million CC holders will be seeing red come Oct. 1st. I for one will be bailing on the BB card program immediately. This will be a massive impact on Citi earnings. [ less... ]
    Current CC customers are locked out of their old online accounts and are no longer able to access online statements. The new online account system requires extraneous information to register (physical card info). New cards must be issued to gain access to online payments and statements. No information packet has been sent out from Citbank to any customers, despite locking trusted payment avenues already. Billpay checks sent to the old address will not be received. The company reps state they will NOT waive late fees for October 2013 if customers have issues getting payments to them. Worst buyout in history. 27 million CC holders will be seeing red come Oct. 1st. I for one will be bailing on the BB card program immediately. This will be a massive impact on Citi earnings.
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